This place is the best! Not only great customer service but they have everything you need for your…read morelandscaping and gardening needs. We also were very pleasantly surprised to find such great flowers and veggies plants for CHEAP! The plants are very healthy and they have a great variety. The owner and other employees were friendly and helpful. However, the best customer service agents were probably the 4 most lovable/well trained dogs they have roaming around. We will definitely be back!

We've tried to go here a few times during their normal posted business hours and each time no one…read morewas there and all the lights were off with doors locked. I understand that COVID may have changed their hours, but there's nothing posted on the door nor the website showing anything has updated. Looks like a nice cute store, but poor business practice.

What a DELIGHT!!! I am so pleased with Kathy and how she attends to every beautiful detail. So much…read moreabundance and A+ service, selection, and value. Love love love.

Kathy is an amazing and gifted artist with flowers! She goes above and beyond- her flowers are…read morealways fresh and plentiful!

I was having trouble with my pellets stove ! which I didn't even purchase from them . the people…read morethere were glad to try an walk me through my problem over the phone ! they tested my auger moter for me ! and didn't even charge me ! they even put a tech on the phone to try and talk me through my issue . come to find out it was a jammed auger . if was not for them I would have spent hundreds of dollars ! I ended up fixing the problem myself ,at NO cost ! Thank you to all the staff at Robbins !!!!! I'm warm again

Went there to support small local business instead of Home Depot!…read more Went to cash out and the woman never even said anything until she was hitting enter that it was going to be another 3 1/2% for using a credit card! After looking into it, it's against MA. state law to upcharge because you're using a credit card or debit. Seems like they've been doing this for quite some time! That will be the last time they get my business and I'll be sure to spread the excitement!

Wow! Open ok Easter. What a hidden gem. I'm in from out of town and searching all over for fresh…read moreflowers for a family brunch. I caught the open sign out of the corner of my eye. And the door was open! The gentleman that helped me was extremely nice and helpful, he mentioned they have been open of major holidays when the normal stores are closed. He only stays open for a few hours but love to help fulfill the flower needs. I picked out a bouquet of flowers and he packed it up so nice and professionally. The flowers brought a lot of smells and complements with family and friends. Definitely use them for your flower needs !!!

It's a bit of an eclectic place if you stop in but they delivered some really lovely arrangements…read morefor ny parents' birthdays. I like shopping local and have had many arrangements delivered by the folks at Town and Country and will definitely call on them again!

FYI. I'm not an employee of this place, just a happy customer…read more In my past 2 years in Charlton, I used Larry (5 or 6 times) to provide me all the process and sand I needed to build patio and fire pit. Process, sand and loam, always good quality. I work in commercial construction, so I know what I should be getting. Just be aware these guys are busy in the summer, it's a miracle they can offer same day service. Where else do you get same day service? If you need the product dumped on a tarp, have the tarp ready before they arrive This week I couldn't have the tarp ready because it was windy. All I had to do was ask the woman on the phone to have the deliverer to call me before the delivery. Larry called 10 minutes before, so I then got the tarp out. He didn't spill a bit of dirt on the driveway. Pro style.

I ordered way to much fill for a large gully in my side yard. I was not home when it was delivered…read more Of course the fill overflowed into my yard. There was no way I could shovel all this fill 10 feet from were the overflow was. I knew it was a longshot but I went back to Larry 's. I started to explain my situation to Larry. He stopped me in mid sentence and said, I don't need the story, what do you need? I said I needed some of the fill moved 10 feet. He said I'll have my son go over with à plow. Just show him where you want it. In all my life I never thought I could have an outcome like that! Great customer service guys!!!

I have been on a quest to find good bulk compost for about a month. Other suppliers are either…read moreunwilling to allow me to pick it up, or are unwilling to drive 45 minutes to deliver it. I have had 4-5 interactions with Busy Bee, most concerning compost availability (you can pick up or they will deliver locally, 5 yard minimum, delivery costs vary), but also discussion regarding potted evergreen options for partial shade. All interactions have been highly informative, valuable and friendly (thank you Lisa, Julie and Andy).

bought some pricey arborvitae's that had a year guarantee…read more Called busy bee and they sent out someone To look at them and they said give them another year they have dead branches and look terrible We spend over $6000 on them

Is this in operation? As a full time business? Their hours look fabulous but they never answer the…read morephone. Call backs happen 8 hours later- when I already went elsewhere. Seems like such a strange way to operate a business.

From the owner: Family owned and operated. Open 7 days a week to provide same day delivery (weather permitting) of…read moremulch, loam, compost, sand, variety of stone products, wood chips etc. We also sell wood pellets and cord wood for the colder months.

What can zi say...this is THE place to stop into if you like growing or taking 420 or other things…read more Never been to a business that's more helpful . The entire staff has very high values and wants to ensure their customers understand all of the different aspects to our hobbies. After buying many many different cart batteries, disposable carts and more, simply opening this door opened my ...do ur self a favor and try some 420 (get spiritual) and make some cool friends. Whatever you do just stop buying all the fast food and sitting ur @ss on the couch‍ P.S. dear owner, pls look at carrying these in photo they are, sublime and ur customers will probably love them!

I would highly recommend Matts Hydroponics to find all those easy to find, and more importantly,…read morehard to find items. I have shopped here multiple times and always receive friendly helpful customer service. Dana not only helped me find the items I was looking for, but also carried them to my car for me, which is great customer service. Thank you, Dana and Matts Hydroponics. See you next time.