I am writing this review to share my family's experience so other parents can make informed…read moredecisions. My daughter attended Primrose until December 2025. We ultimately withdrew her after ongoing concerns about communication, follow-through, and basic care. The first time I was told that my daughter was experiencing "severe, daily issues" in her classroom was on 11/13/25, when the owner, Susan Burrow, stated that she was overwhelmed at school and unable to keep up with peers. This was surprising, as her teachers had consistently reported that she was having good days with only occasional incidents. The following day (11/14/25), I met with the Assistant Director, Blanne Burrow, to discuss simple, low-effort strategies that could help support my daughter when she became overstimulated. He took notes, and I sent a follow-up email summarizing our discussion. Later that afternoon, I received a call from the owner stating that none of the accommodations worked, despite it being only a few hours since our initial conversation. She also requested an "updated" diagnosis for my daughter's autism. I had to explain to a childcare provider that autism is a lifelong neurodevelopmental disability and that the diagnostic criteria do not expire. On 11/21/25, I followed up with my daughter's lead teacher to ask whether the suggested accommodations had been shared with her. She could only recall one item, which made it clear the list had not been communicated or implemented in any real way, despite assurances that these strategies had already been attempted. There were also two separate occasions when I discovered that my daughter had not been changed for an extended period, resulting in soaked clothing and irritation: * 11/26/24: I noticed at home that she was still wearing the pull-up I had put on her that morning. It was fully saturated, her pants were wet, and she had had a bowel movement that caused irritation. I reported this immediately to the director and her teachers. * 10/1/25: I noticed the same situation when picking her up--wet pants, soaked pull-up, and a bowel movement. I brought her back inside to be cleaned and informed her teachers and the front desk, and notified the director the next day. These were not isolated communication issues. They became a pattern of concerns regarding transparency, follow-through, and basic care expectations. After weeks of trying to collaborate and advocate, we made the difficult decision to withdraw. After speaking with several staff members, I learned that my experience was not an isolated case. I was told that Primrose has pressured other families to withdraw children who fall outside what the school views as 'the norm.' I also learned that staff are not given any training on how to work with children who have special needs, despite repeated requests from teachers for that support. Every child deserves to feel supported, safe, and cared for at school. Unfortunately, that was not our experience here.

Our daughter started at Primrose when she was 11 months and has absolutely thrived there. She's now…read more2.5 years old and we have loved every class we've been in. She's has moved up 3 times as they move up every few months to accommodate the ever changing developmental stages. We love the staff and the teachers and feel 100% safe with our daughter being there. Would recommend to anyone and although it's quite expensive, you get what you pay for. It is worth every penny.

Great Daycare.. Very nice and clean…read more The staff was nice and you didn't have to make an appointment to tour. They even have a summer camp for my school age children in the summer. They take them on field trips!

Mrs Amy- G.Y.M. Kids after school care…read more Mrs. Amy has been a tremendous blessing to myself and my child this past school year. My four year old started Kindergarten Readiness in an Elementary school. That means his schedule was the same as a third graders and a huge transition to say the least. At first he wouldn't talk, play, or eat. Lunches and snacks came home untouched. He would cry when I would come to get him and not let go even after we arrived home. Add on top of all of that, he has a special diet. He is allergic to many types of food and the ones he is not allergic to are highly limited (like sugar). The school and staff work with me on his diet as well as our religion. We do not celebrate "mainstream holidays". An example would be Santa or the Easter Bunny. Mrs. Amy and the staff have gone out of their way to make sure my son is included in activities without compromising our religious beliefs. When I pick up my child now, he asks why did I come so early. He brings home art and when I sneak in the room to watch him, he is laughing and playing. He is eating better and asks for snacks. He has grown sooooo much and I know he would not have blossomed if it wasn't for a caring and nurturing teacher like Mrs. Amy. Mrs. Amy has also helped me transition. She updates me on my son and answers my "is he normal" questions. She lets me know when he is acting out and she doesn't sugar coat it.This, above all, I appreciate. I am a single SINGLE mom. I am all that my son has. She corrects him in love and lets me know what she said as well as exactly what he did to deserve correction. From a single mom's point of view....Hallelujah,I am not the only one trying to mold my son to become a responsible, respectful man; Mrs. Amy is helping AND guiding me!!! She is always kind, loving, and she has the natural gift of genuine childcare. She notices when my child is absent, She notices when something is wrong, and she cares enough to take a moment to talk to me. This is the type of teacher a parent longs for.

Unfortunately, we did not have a positive experience at the daycare. The owner was unprofessional…read moreand belligerent! She talks over you and wants to blame a two year old for a staff member falling in the class room. I won't go into all the details, but believe you me it has been reported and it will be investigated. As a someone in healthcare it is out of scope for someone that is NOT in the medical field to diagnosis and/or give medical advise if they are not the child's PCP or a professional in that field to diagnosis. I would highly recommend asking before you enroll your child what qualifications are needed for the teachers and what kind of training are they required to complete for employment. There were inconsistancies in what the teacher reported and what the owner told us. She was angry due to the incident that happened in the class room which require a work comp claim. That information should not have been disclosed to the parents. It is a requirement for employers to carry workcomp insurance for accidents that may occur. I really hope and pray that the staff get more training on how to appropriately care for children who may require more time to adjust to daycare or needed more guidance. I would recommend the owner also read up on and gain more knowledge about the ADA (American with Disability Act) and get familiar with it. Labeling a child as behavorial and/or accusing parents of a lack of parenting skills is offensive and unnecessary. I hope this never happens to anyone else. Of note , the parents are very involved in the child's life and took all the appropriate steps including parent meetings, interventional solutions at home, reinforcements, and referrals to speech therapy to eval the child's needs. This was explained to the daycare and they were aware of this. This is our experience which was not a good one. Both children were pulled from this facility due to the actions of the owner and the hostile actions she displayed. The male owner, however appeared to be more compassionate and did listen to our concerns and remained calm. That is why they get a 1 star.

Aunty K's has been my children's first day care experience and I am so grateful that it is. The…read morecare that my kiddos receive daily is absolutely incredible. I would recommend Aunty K's 100 times over. It was difficult to send my children to be in someone else's care but they made it easy and my children are thriving! The best decision my husband and I could have made. The staff is so kind and caring and the owners are a blessing. We prayed for a place that would care for our kiddos and that prayer was answered with Aunty K's

My daughter has been going here for 2 years and we absolutely love it!! Looking for a daycare can…read morebe very nerve racking and the director as well has the owner made the transition very smooth. My daughter is always excited to go to school to see her teachers and friends. I would highly recommend. 10 out of 10!!

Do not send you child here unless they are one of those perfectly behaved children. We learned…read morefirst hand that cameras do not stop evil people from assaulting children. Our son had a hard time in schools due to being abused by a teacher very briefly and very early on (age 2). That school is now shut down, thankfully. The only way we found out about it (our son was not able to express the abuse yet) is because the teachers apologetically told us they would restrain him physically and would pull him out from tables he was hiding under (from them) by his FEET! We saw all of these things on camera. They are not exaggerated , even though its crazy to think anyone could treat a 3-4 year old child this way.. My son was assaulted by multiple teachers at this school when he attended this school briefly. Early on the owners were professional and seemed knowledgeable about caring for other people's children, they were also our friends of several years. It seems the husband is much more savvy and caring than the wife - the wife should not run any business, much less one with as much impact as childcare has. 1) The first time it happened (teacher being rough with him and putting hands on him), the teacher was fired. -moved to another classroom- 2) The second time it happened (teacher grabbed him by his ear and pulled him so hard that he tripped over a chair and was then placed into a corner once he got up), we were given a sob story of how sorry the teacher was. How she had never done anything like that before and it was the best teacher they had... -moved to another classroom- 3) The third time it happened, it was the owners SISTER (married couple who have a son who has similar issues which is why they opened their own daycare in the first place) manhandled our son and yanked him around and yanked him out of the classroom and made him lay on the ground in the hall where he laid with his face down crying for several minutes. We imminently picked up our son and got him out of there. The owner/wife returned that weeks tuition and no apology was ever given. We wish the husband had been at the Murfreesboro location the entire time. He was very good with him and was very patient and knew exactly what to do and was far more professional. But the wife, she seemed like the had more important things to do and seemed dismissive, careless and impulsive. The third time listed above was after I spoke to the wife/owner and tried to find a way to effectively work together with the teachers so our son could be successful and one of the many shocking things she said to me was that she explained how we had been given "special treatment" already and that our son deserved to be handled the way he was by their teachers. Honesely, we should have reported this abuse to DCS the first time and never come back. I could go on... but I think this is enough to explain why I would never recommend anyone leave their child in the care of this day care. There is a stark difference between those who get into this business for money and who get into it to nurture our future leaders. It has been nearly 2 years since he left this school and our son is doing very well and *excelling* now that he has been consistently in a good school with loving, educated, knowledgeable teachers. Message me if you would like recommendations.

We love this place. We just moved to the area and needed to find daycare for our little dude who is…read more7 months, we were warmly welcomed by the staff at The Learning Zone, the tour was great and i felt like my son would be well taken care of.

Very sad with this daycare , the way the treat me and my 7 month old daughter. Totally…read moredisrespectful saying that what happened is routine, very normal, all the time happen. " do you want take her out?No problem. Bye bye. " terrible customer service! Veterans pkwy location.

Let me start by stating, I usually don't leave reviews unless it is absolutely necessary good or…read morebad. PARENTS NEW & OLD READ TO THE END! Event 12/5/22: I contacted the number provided because I seen good star ratings and small environment and another plus for me some to be frank is that I saw the care giver/worker was of melanin ethnicity. The lady answered with a very rude and rushing disposition "Hello" no mention of said business. I went forward to ask was this the "Playhouse Drop in"? Lady: "How can I help you!" I repeated my question and she said rudely and loudly "How can I help you!" At this point, The decision was made for me. My response: Oh, okay never mind." And quickly she disconnects the line without a word! NEVER would I take my daughter here, if she speaks to some one like this as an adult inquiring about the business she provides without even knowing the individual there is no telling what and how she treats children that can't speak for themselves! Immediately I felt unsafe! I was really excited to begin with but I am SO EXTREMELY grateful God shows up when need be. MESSAGE: To all but most importantly to my Black own business owners who serve our community! If you need help or add'l assistance, it is important that assist your mental health while delegating purposefully! especially if you are serving our most precious of this world. To the owner, we all have bad days but that is unacceptable when dealing with children especially others children, and I am specifically embarrassed by your actions today! Choose to not put more on your own plate than you can handle. That is very important when you are serving. I hope you can use this message as a teaching tools for personal development and emotional intelligence because the real you will show up even when you don't want it to! May your day go better

I don't know where to start with my family's love for the Playhouse! I just know they have saved me…read moreso much worry and anxiety because I could not handle the "normal daycare" life. It's just like taking my girl to a family member's house. I can tell she is comfortable and loves it and she enjoys the numerous activities and learning daily. I highly recommend - everyone involved is very personable, friendly, & down to earth!

We adore Ms Erica and have used her for several years! She is reliable and trust-worthy!read more

I was APPALLED to find out the owners evicted a young student of mine, only 5 years old, after his…read moreparents and another family, let their child wear a shirt at their PRE K graduation, that stated, "Two Weeks Notice", because the youngsters were Graduating and moving up to elementary school. EVICTED A 5 YEAR OLD OVER A FUN T-SHIRT FROM DAYCARE!!! These parents had an older child attending this daycare, and their youngest for YEARS!!! And now the owners are "offended" over a harmless fun T-Shirt?! I knew our society had become weak and a cancel culture, but to punish a FIVE YEAR OLD?!!!! Absolutely absurd! The owners are clearly pushing their personal agendas on to young children and their families now! I am so glad that my student's family have a backbone and have chosen not to retaliate legally, however, I will never allow my family to attend this daycare or preschool because I will not support children being bullied by "Spineless, Agenda Pushing, Daycare Owners" as these owners have done to one of my students! Absolutely shameful!!!! I am including a photo in my review of the "offensive T shirt" that was worn that the 5 year old was evicted from this daycare for, that was worn for his PreK Graduation UNDERNEATH HIS GRADUATION GOWN!!! STOP PUSHING YOUR PERSONAL AGENDAS ON TO THE CHILDREN!!!

I love this daycare. Everyone is super sweet, and trusting. At first I was nervous to take my…read moredaughters to any Daycare. Carrie had sat and talked me through it assuring I'd be comfortable & how safe the environment is for the children. Can't imagine taking my girls anywhere else. The teachers treat my daughter as if they are their own. She's loved, and they have incredible patience & keep me up to date with everything. If you're looking for a daycare, highly recommend this one.