While the dentists here do decent dental work, their billing practices are concerning. After…read moreclaiming to verify our insurance, they provided an incorrect out-of-pocket total for my son's future surgery. The insurance company had no idea where they got these numbers from and an insurance rep called them directly, but no one was 'available to talk to them.' It eventually led to nearly two weeks of unanswered calls and emails from me, before correcting the error - mere days before the scheduled surgery. A correction that cut the total bill by $1,000. It almost felt intentional based on the non-responsiveness of the practice. If you choose this place, double-check all billing details.

I would not recommend this practice to anyone. My granddaughter was referred here by her dentist to…read morehave 4 wisdom teeth removed. The original consult in October was uneventful. Everything after was a disaster. They called & rescheduled surgery twice with only 1 to 2 days notice. Finally the third visit, mid January, and we arrive for procedure to be told that insurance had not approved the procedure yet. No phone call (although they swore they had attempted to call myself & my daughter - did NOT happen), they had emailed two reminders for the appointment earlier in the week, and had no approval for insurance. When I questioned how long it had been since they had submitted a request for approval the receptionist told us sh'd have to look in computer, but then could not answer the question. The 'office manager' that we were put on the phone with, told us 2-3 wks ago, but could not give exact date. Personally I don't think the request had ever been submitted. Now I do realize mistakes can be made, but they would not own up to the mistake. And would not work with us so that the procedure could be done, and my granddaughter could get some relief & get this long dreaded procedure behind her. The only solution was we pay $3000 & figure it out with insurance on our own. The only reason for a star at all was because I had to for the review to post.

I fell and broke one of my upper front teeth in September, 2014. Dr. Cobb built a replacement for…read morethe tooth below the crack which was right across the center and, not only could you not tell, I am happy to report that it just now (November, 2019) broke - all for only $200.00! Needless to say, I have been beyond satisfied with his work! -Diane McCoy

This office is no longer Dr. Cobb's, but his replacement/new owner is AWESOME!! I loved Dr. Cobb…read moreand his staff and some still remain. Dr. Nguyen was awesome with my 19 year old son. He came across very cool and relaxing which made my son feel relaxed! I stayed in the room bc of a bad experience my daughter had with one dentist office in Benton!! They tried drilling on her tooth knowing fully well she still felt the pain! She only had one surface cavity so maybe they thought, "whatever." Needless to say my son felt nothing during his one cavity drilling nor afterwards!!! Don't forget the ibuprofen before you go in so there is not any pain afterwards, but I just think Dr. Nguyen was so great with the procedure that my son probably wouldn't have suffered with pain afterwards anyway!! I'll be writing an excellent review for the oral surgeon around the corner also! My son's wisdom teeth pre-op office visit was heaven if there is such a thing to discuss such a painful procedure! I will be making an appointment with Dr.Nguyen also! I hate the dentist office and have felt embarrassed about my back teeth, what's left of them. I too have had horrible experiences with dentist, but I felt comfortable and I didn't feel like being judged for a cavity was part of his deal! Plus no complaints from my son! My son kept saying, "no pain yet" afterwards.

Stop being scandalous as many visits as it takes 1 year still not correct lied on the price lied on…read morethe service

This place is horrible for a number of reasons. They lie to you about what is really going on with…read moreyour teeth and try to charge you a fortune to fix teeth that aren't faulty. I had a second opinion after the dentist there was really rude and judgmental and was told something completely different. I will never go there again.

the front office staff is not so nice but if you can get past that part the dentist himself is…read morewonderful! I have baaaad dentist anxiety and he did his very best to calm me before the surgery. At 9 that night he called to check on me himself just to make sure everything was going smoothly and that I was feeling better! He gets a thumbs up!

Dr. Hays is the best dentist I've ever had. His dental work is an art form in itself. My wife and I…read morehave been going to their office since 2013 and wouldn't consider going anywhere else. His staff are friendly professionals who care about their patients and their jobs. He is quiet, thoughtful, and excellent at his craft. Call Hays & Simmons, make an appointment and see for yourself. Top notch.

I needed to be seen ASAP and got in day after I called! Great hygienist, Bailey and Dr Simmons was…read morefriendly and made me feel like I been going there for years but it was my first visit!! I will be going back for years!

Best dental service in 70 years. Expert crowns with friendly and calming staff. Dr Nguyen is…read moreprofessional with great chair side manner, always a nice smile. Will remain my dentist always.

So helpful and pleasant. I hate going to the dentist like almost everyone. But I broke a tooth and…read morehad to go. This place and this dentist, fit me in and made me feel so comfortable. It is a great and honest place to go.

One star because none wasn't an option. The rudest office staff ever! Caught Lauren in a bold…read morefaced lie and ended up having to do her job for her because apparently she isn't grown up enough to admit her mistake. They are two faced and blame their mistake on the patient. RUN FROM THIS PLACE and NEVER look back! Office staff is HORRIBLE!

I have been a patient at this clinic for several years. NEVER ONCE gave them any attitude or…read morerudeness! I honestly thought that they were great up until some overly sensitive employees took offense when I was not smiling and overly joyous during a visit and decided to lie and proclaim that I was unhappy and possibly angry about a copay which was only $30! I never once expressed discomfort or anger about the copay. The manager Ann called me and was very dismissive claiming that she's going to stand behind her staff and then offered to cancel all of my upcoming appointments without my asking her to do so. They also cancelled my husband's upcoming appointments without his consent or knowledge. AWFUL experience with this clinic and I do NOT recommend them! They do not care about their patients AT ALL!