When I was going through some things in life recently within the last two years, the people at…read morehelping hands were absolutely amazing. The work that they do for the community is just it's they're just great people. They go above and beyond to help especially the homeless and anybody in need it's just I mean I get overwhelmed with emotion just thinking about how much I appreciate what they did for me. If you ever need any help I would definitely call them and get the help that you need because they will do everything they can to help you. I promise you they're true Christians and they follow the teachings of Jesus. There's nothing fake about anybody up and they make you feel welcome they make you feel like you're seen heard and cared about. They go out of their way to make sure that you know that there are people out there that you care about you and you're going through something in life.

My mother and I have frequently experienced rude and unprofessional treatment by volunteers at this…read morelocation. I previously filed an internal complaint regarding a specific volunteer's conduct named Don. This was my complaint within the location about two months ago: "I am very disappointed with the way this food pantry is being handled by a Volunteer named DON. We have been coming here for a long time, and every single visit is marred by the behavior of a staff member named Don. Don is consistently disrespectful, particularly toward individuals who are not fluent in English. It is heartbreaking to see people in need being treated with such hostility. I have filed formal complaints with management, but absolutely nothing has changed. A place meant to help the community should not tolerate someone who treats that same community with such prejudice and disrespect. You need to look into removing him,I hope the members here see his behavior and do something about it immediately". Since that time, we have been characterized as "difficult" by other staff members. Today, we were informed that our cards have been revoked and we are no longer allowed to receive food at this site. We believe this is direct retaliation for voicing our concerns and constitutes a discriminatory practice. We are asking that the Houston Food Bank investigate this partner agency's conduct and their process for revoking service to families in need especially a pregnant mother in need. Everyone deserves to be treated with respect, regardless of their circumstances.

Very happy I'm able to brighten other kids for Easter Sunday during hard times for other family…read morethank you for all you do.

From the owner: Social Good In Action is typically defined as an action that provides some sort of benefit to the…read moregeneral public. In this case, community services, food distribution, education, and empowerment are all good examples of Social Good In Action. Social good is now about global citizens uniting to unlock the potential of individuals, and collaboration to create a positive societal impact. We are dedicated to serving the needs of our community each and every day.

This is a terrific option if you have some non-perishable food you'd like to donate or want to host…read morea little food drive. I did a small and unofficial food drive this past Thanksgiving (just hitting up friends and family for donations) and felt confident about bringing them my haul. Btw, they accept non-perishable food, toiletries, and diapers. First of all, they have a donation bin outside so you can always drop off items. I had quite a few bags and wasn't sure if I should use the bin so I e-mailed. The office was extremely responsive and offered me a selection of times when someone would be on-site. This made it really easy to schedule the drop-off. The employees were extremely nice and communicative. I have made similar donations in the past where it's been tough to get a hold of anyone or they acted like you were a bother. Not here -- very pleasant experience overall. I'm happy to support them in their mission. They also have various volunteer opportunities on their website (distribution, sorting, shopping). If you'd like to help out, through donating or volunteering, this is a great option.

My friend was the director here. Get there about a hour or two before they open if you want to be…read moreseen right away. They are open Thursday evening from 5:00 PM to 7:00 PM and on Saturday 10:00 AM to 12:00 PM. They haven't let me down yet. Remember to bring an ID card or driver's license and recent mail or a copy of your lease with you each time you go. They are on Beauchamp. Google the address. They are part of the Zion Lutheran Church that is across the street from the parking lot. Tell them how many people live at your place. Let them know if there are any children and or senior citizens living at the home you are getting food for. You can visit them every 30 days or later. I usually get there on Thursday and arive about 2 hours early. Bring cloth bags and or a big backpack in case you are walking or taking the bus. The 44 METRO bus runs nearby. They have good food and even give you meat. Be polite and respectful of the staff and other food pantry clients. You are going to be getting a fair amount of food. They put them in plastic bags and they might include a cardboard box if available. Be honest with them. If you smoke cigarettes do so away from the front of the building. There are children and elderly women and men there. If you don't need something they offer you don't have to take it. They give a combination of fresh vegetables and fruits. Remember to get a number when they pass them out or upon arrival if you are not there early. Thank them and offer to volunteer to help there if you can and have the free time. As always they are providing a service that you need. They work for free and want to help you. Let them know if your number of household residents changes or if you move when you return to the pantry. They often have books available for children and adults outside and inside of building. Most of the adult books are religious type literature, but I have gotten non fiction and fiction books. I carry a big alice bag from the military and several cloth bags with me. Only one person of the family go into the office to be interviewed and into the pantry to get the food. You enter from the front and go into the office when your number is called, you exit the office into the pantry, and you exit the pantry on the side of the building in the parking lot. They have a waiting room and seats outside of the building to sit on. They have a restroom that locks. Ask for the key in the door facing the entrance.