Horrible company - I've had the WORST buying experience of all time! I purchase a bed from them that was nearly $4k. The order was placed in April of 2021, and the bed didn't get delivered until February of 2022 - nearly a year later!!!! I was originally told that the bed would arrive by June or July of 2021. When I finally received the bed, the boxes were damaged, and when we went to assemble it two of the screws were lodged or stripped. At that point, I had to hire a welder to come to my home, take the bed apart, load it in his truck, and repair it in his shop ($500). When the bed was returned, we went to assemble the canopy pieces and realized they were badly scratched and not flush with the connector. The pieces were not able to be properly secured so the canopy pieces won't stay in place. Further, I ordered the bed to be custom-made with iron birds to be placed on the upper right portion of the canopy, and they placed them on the headboard. I had specifically requested photos of the bed once the birds were attached which they agreed to but never adhered to. I then asked my welder if he could move them but he said he could not without the bed looking noticeably damaged. I've been in correspondence with the owner, Damir, for the last 14 months and he has (on more than one occasion) said that he would provide a suitable refund or return the item and send a new one. When I requested instructions for returning the bed, he said that I would have to disassemble and return it in the original boxes. I explained that the boxes were damaged and that we did not hold on to them due to the damage, and not knowing at the time how badly the bed was damaged. I've since requested that new boxes be sent with clear instructions for packaging, which he never provided, and as the conversation continued, he continued giving me the run-around, or not responding at all. Then he told me that a restocking fee would be incurred. This company is not reputable and did not honor any of the promises that they made throughout the transaction. DO NOT DO BUSINESS WITH THEM!!! read more