I contacted DARI RESTORATION for an estimate to remove some drywall in two connecting rooms where…read moremoisture remained from an old roof leak. There was some damage to wall where paint and tape were peeling, some mold started to show on the wall in addition to a slight musky smell from the moisture behind the wall. Prior to me calling DARI RESTORATION I had the roof repaired 5 months prior. I also, had an air quality assessment done ensure there was nothing toxic in the air for the mold I noticed on the wall tape. "Environmental Solutions Group" at a cost of $375.00 performed the assessment stating ALL air levels were normal and recommended that I have a restoration company do the repair to ensure that any mold behind the wall is removed correctly and completely. So, I called DARI RESTORATION and David and Juan came out on a Friday July 9, 2021, They spent about 30 minutes looking at the walls, thoroughly inspecting the attic and AC unit, living room area and garage for any active leaks or moisture. David tested the wall and found high moisture in one wall and stated the other wall appeared to be dry. The inspection resulted in no active leaks. Meaning the damage was from the pervious roof leak over 7 months ago. David explained it would be an easy fix to remove about 8 feet of dry wall, clean the area for any mold, remove any installation that may have gotten wet, dry the area out and replace the installation and DRYWALL. He explained that this was a common fixt; that they they do this type of repair often and it was a small job for them. No problem whatsoever. I was excited because it would elevate the slight mildew smell in the two rooms. David stated he would be in touch with an estimate and left. After a few minutes he came back to the door and said he spoke to his manager on the phone and he had gotten the estimated price from him. David said it was going to be about $1500.00 and they could begin on MONDAY. I said okay let's do it. I was okay with the estimate, not a problem at all financially, it seemed fair to me. Then I asked if that was for everything and he said yes, EXCEPT for putting the dry wall back! I was surprised at his answer. So I asked him to find out the cost of having the dry wall replaced. I wanted a full price for the complete job. I said I couldn't authorize the repair to begin with out knowing the full cost. He was very pleasant and said "I'll have my manager cost it out for you". He said they have another person that handles the replacement of drywall. Someone will be in touch with me on Monday. This took place on Friday July 9, 2021. There was no callback on Monday! No callback or follow-up on Tuesday so I called David got his voicemail and I left a message. On Wednesday I call David again, he answered and said he was out of the office on Tuesday he apologized and said again he would have his manager call me back. I said okay, I still wanted the work done. I just wanted to know how much for the job. So, I waited and waited and waited. After two weeks on July 28, 2021, I decided to follow up yet again, because I haven't heard a peep from David, his manager or his drywall repair person. I called, David picked up. He went on and on about how he thought the drywall repair person had made contact with me. He stated he had forwarded my information to him but, he had not heard back from him, so he assumed I did not want to have the work done. He apologized AGAIN and said he would again, follow-up and call me back by the next day. End of Story! He never called me. He never followed up. I called him three times about getting and estimate. just an estimate! Its been over seven weeks and I've heard nothing from DARI RESTORATION. Absolutely nothing from David or his manager or the so called drywall repair person. It's been over seven weeks of wasting my time... waiting on David and DARI Restoration! Thus, resulting in a very frustrated potential customer having to write this review! If DARI RESTORATION can't get giving the estimate right, I surely don't have any confidence in them performing demolition work (no matter how small the job) in my home. I don't know what to think of this type of Customer Service other than it Sucks. Did DARI RESTORATION actually think I would let them rip out walls in my home without an estimate of what it would cost to put the drywall back? I don't think so! My advise to everyone and anybody do your research when needing this type of repair work and if you come across DARI RESTORATION ..Do yourself a favor - Hit the next button or the delete button and continue your search for a more Consumer Friendly Company.