My wife had given her wedding dress altered at this store. A very simple straight hem with no scalloping or lace. After the alterations were done, the dress looked horrible! Uneven stitching, bunching of the fabric, different hem lengths. The dress was essentially ruined. They offered to try and fix the mistakes, but we did not trust them after their first "professional" attempt. Instead, the dress was sent to a seamstress who managed to make the dress presentable, even though details of the botched Stitch It job could still be seen upon close inspection. The company did have the decency to pay for the second alterations and covered the cost of shipping the dress to the second seamstress. This does not, however, make up for the fact that Stitch It made such a mess of such a simple job, ruining a dress which was hoped to be a family heirloom. read more