Cancel

    Open app

    Search

    Stidham's Lounge

    5.0 (1 review)
    Closed 5:00 pm - 2:00 am (Next day)
    Updated 1 week ago

    Stidham's Lounge Photos

    You might also consider

    Recommended Reviews - Stidham's Lounge

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Ivy D.
    35
    184
    490

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Stidham's Lounge

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Pavilion Recreation Complex - Nicely done

    Pavilion Recreation Complex

    (12 reviews)

    Customer service is horrible and slow. The open skate is dangerous with nobody watching. Kids…read moresmash into other kids

    There is absolutely zero organization or communication among the staff. When you check in there is…read morezero mention of any amenities, no one asked if we needed a walker, nobody told us where to go to check in for skates, nobody told us about the bounce house; ZERO communication. Slapped a bracelet on our hands and yelled NEXT! Spoke to Will after finding out from another patron that you have to go request a walker, Will is entirely incompetent, rude, and apathetic to guests. I asked for a walker, he told me to go to the next line. I get to the next line, wait for my turn, and they said they have no walkers. ZERO communication. Nobody knows what's going on. I voiced my frustration with the complete lack of communication, and the employee named Will literally said, "sorry, not my problem. Maybe you'll get lucky and someone will turn in their walker early." So a few minutes later I checked back in the first line that I was originally told to go to for a walker; there was one left. Was told by the young guy there (didn't get his name) to go to the second line to pay.... I wait my turn, get to the front of the line, Walker was gone. Repeat 2 more times. Finally I talked to Alicia, who unbelievably enough was a manager. Told her about the 20 minute runaround I experienced with her employees. She smirked and said, sorry there's nothing I can do. I said are you the manager? She said yes I'm one of the managers. I said well you can train your employees better to start. She smirked again and said, "I have no power here, sorry." I said, you just said you're a manager? She said I am one of them. I said, what is your name? She laughed and said, "Alicia. And you can write whatever you want about me; I do not care. This isn't even my main job." I said I would like a refund, we are leaving. She said do you have your receipt? I said, my husband threw it away. She shrugged and said, "sorry. Nothing I can do if you don't have your receipt." And sat there smirking at me. UNBELIEVABLY HORRID customer service!!! Will needs to be trained, and Alicia needs to be fired.

    Stidham's Lounge - recreation - Updated May 2026

    Loading...
    Loading...
    Loading...