1. Stewart Insurance Group

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Franklin, TN

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Stewart Insurance Group

5.0 (2 reviews)
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Services - Stewart Insurance Group

Homeowner or property

Car and truck insurance

Motorcycle insurance

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Recommended Reviews - Stewart Insurance Group

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2 years ago

I worked with Tyler at the Stewart Insurance Group office. He was super helpful, thorough and patient and gave me a very competitive quote.

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11 years ago

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Cody Fuqua - State Farm Insurance Agent - State Farm Logo

Cody Fuqua - State Farm Insurance Agent

(5 reviews)

L. J. was very professional and knowledgeable and guided me through the process of switching…read moreinsurance companies. I would recommend L. J. to provide the best advice when looking for insurance. Give L. J. a call! She won't disappoint!

Cody Fuqua and his team have been nothing short of a major disappointment. We've encountered…read morerepeated issues with both our home and auto policies due to their carelessness and lack of communication. After canceling our renters insurance and replacing it with a homeowners policy, we continued to be charged for months. Despite numerous follow-ups--many of which were ignored--it took over a year to receive a refund, which was then sent to an incorrect address not even listed on our file. Even more concerning, they mistakenly placed my fiancé's sister's VIN on our auto policy--leaving his vehicle technically uninsured for an unknown period of time. This is a serious oversight that could have had significant legal and financial consequences. To make matters worse, they directed us to Caliber Collision for repairs (an entirely separate nightmare), assured us we wouldn't owe anything due to full coverage, then later billed us $500. In short, this office operates with poor attention to detail, unreliable communication, and a complete lack of accountability. If you're going to use State Farm--already a questionable decision in itself--do yourself a favor and find a different agent.

Trexis Insurance - My car has hail damage

Trexis Insurance

(181 reviews)

Hit by a Trexis insured driver on April 30th. Myself and the other driver were cordial with each…read moreother, exchanged insurance info and got a police report filed. Got home and called my insurance company. Then I Google "Trexis insurance reviews" and my stomach sank. Gotta admit, its very sketchy for an insurance company to have no social media presence in this day and age. I braced myself for a hassle, and accepted that I might have to file through my own insurance. But honestly, things with Trexis went fairly smooth. They sent me a link to a website through which to send photos of the damage. Within a week, the vehicle was declared a total loss, and the claim was forwarded to their total loss department. Made me a very fair offer. Minus one star because things were kinda drug out at this point, and I had to act as a go-between between Trexis and my loan company more than once to get things moving. Not sure on which end the miscommunication was happening, but somebody definitely dropped the ball more than once. But in the end, all was resolved. Finance company received the payoff on May 25th, and I received a check for the balance two days later. Not the smoothest of procedures, but far, far better than I'd feared. Calling it a win. Edit - I feel I should point out that I have a family member with a spare vehicle that I was able to borrow, so I didn't bother with trying to get a rental. That may have played into my positive experience. Not changing my star rating, because thats based upon my own experience, but in the name of full disclosure, I thought I should clarify this point.

My Experience with Trexis and Perla Ruiz -- Proceed with Caution…read moreMy family's experience with Trexis has been incredibly frustrating, and I would strongly encourage anyone dealing with this company, particularly Perla Ruiz, to consider consulting an attorney. One of Trexis's insured drivers was involved in a T-bone collision with my mother that could have cost her life. According to the police report and statements from all six witnesses, the other driver ran a red light. Despite this evidence, it took Trexis two weeks to respond. The handling of the rental vehicle was another major point of contention. My mother drove an SUV, yet Trexis attempted to place her in a much smaller rental vehicle. When we challenged this decision and raised concerns about its legality, we felt that Trexis doubled down rather than meaningfully addressing our concerns. What makes this situation especially painful is my mother's history. Thirty-four years ago, she was involved in a similar accident that killed three people who were in the car with her. She endured three years of rehabilitation following that crash. Given this history, the stress and uncertainty surrounding another serious collision have been particularly difficult for our family. Throughout this experience, we felt that Trexis showed little regard for my mother's circumstances or the seriousness of what she had been through. We expected timely communication, reasonable consideration of her needs, and a fair handling of the claim. Our experience fell far short of those expectations. My advice to anyone dealing with Trexis, especially if Perla Ruiz is handling your claim: document every interaction, keep all correspondence, save your evidence, and seriously consider seeking independent legal advice. Do not assume that the insurance company's decisions are necessarily in your best interest

Stewart Insurance Group - homeinsurance - Updated October 2026

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