I just switched my business insurance to Alfa with Drake Martin and he saved me quite a bit of…read moremoney! I recommend you call Drake if you want to save money on your insurance needs.

From the owner: Right there with you…read more Alfa's mission To our family of customers, we are committed to excellence, integrity and exceeding customer expectations in both sales and service by providing profitable multi-line insurance and other financial services.Alfa's vision Alfa™ will focus on effective use of technology to enhance the productivity of our people and increase our knowledge of, and service to, our customers, while investing resources in product and geographic expansion.Alfa's history As an outgrowth of the Alabama Farmers Federation, Alfa Insurance Companies began in 1946 to provide quality fire insurance to federation members, who were primarily farmers. John Tucker Harris, a prominent Lee County farmer and past president of the Lee County farm organization, sent in the first pre-insurance application. Since then, Alfa™ has grown to offer an excellent array of insurance coverages including life, property and automobile to its clients and has also become known for superior customer service. Alfa™ and its affiliates now provide insurance and other financial services to more than 1 million customers in 11 states.

They are the best in the insurance company business. Very…read morehelpful and friendly. Tony Marano

I have been a State Farm Customer since 1963. I was born in 1971 but my account spun off my…read moreparent's accounts. As you can see, I am a lifelong State Farm customers. Every car, house, spouse houses or cars have never been with any other insurer. I've had the pleasure of dealing with many agents and their staff. Twenty years ago I briefly worked for State Farm. One day after this lifelong relationship with State Farm I began to deal with Christie and realized there were new products since my employment. She's seen me through many different changes in my insurance needs. My home, vehicles, my paren'ts deaths, parent's home and vehicle insurance changing, teenagers learning to drive and those teenagers becoming adult drivers and insurance in 2 states. Most times these changes have involved some fear. After all, insurance is for when the bad things we fear sometimes come true. Through it all Christie has remained my absolute go to person. She steps in and guides me through every step of the process of all aspects of my insurance needs. She has never led me in the wrong direction. She is spot on with what she tells me. She never leaves me hanging and that includes closing time on a Friday afternoon. She makes sure I am ok before she ever ends a call. If you want to deal with someone who believes in talking directly to you rather than making you listen to an endless loop of music, someone who really cares about what troubles you, someone who wants you to never have to worry if you are covered...Christie at Jeff Krietemeyer State Farm will give you the best possible customer service. You feel like you are her only customer. Her customer care is that outstanding!

Ms. Jamie and Ms. Angela are the best. They make my local office feel like walking into your…read morefriends house. Always going the extra mile while being welcoming and professional. (inside joke: What letter is for sierra?) "Great neighbors"

My family has grown up with State Farm as well as my husband's family. We currently have, auto,…read morehomeowners, life, & personal articles insurance on top of an auto loan with a great rate! Carol Perdue's office is amazing along with their staff. I normally talk to Christi anytime I have a question and she's right there within minutes helping me. I have always loved State Farm and will continue to be on their side for all of our financial needs!!!

This is bar none the most disorganized organization I have ever had to deal with. We could never,…read moreever in good conscience recommend this company to anyone. I am helping out a loved one that has an insurance policy with Aflac. Her policy was cancelled by an Aflac agent after we called to inquire whether she owed money to keep it in good standing and make any necessary payments before the due date. Not sure how the Aflac agent could have cancelled her account without her permission, but this has been a big problem and required a lot of time on the phone with Alfac. Huge red flag. Since then, every single agent I have spoken to says she has to do something different to reinstate her policy. One of the agents asked for us to write a letter to Alfac and fax voided cancellation check. We did that. A few weeks later I called back to check on things, and another agent said, the previous agent should have told you to fill out a form too. We then filled out the form and faxed it to Aflac. I checked in with Alfac a month later and another agent said we had to send in that same form a second time because the previous agent didn't send it to the correct location. Before this experience, I was curious about using Aflac. The only good thing that has come out of this terrible experience of over 3 months of back and forth with Aflac is that I know to never consider them as an insurance carrier. The agents are nice, but their training is horrible and not one agent that has assured us that they would look into her status has followed through. They are all saying different things and it doesn't seem to matter that this problem was due to a rogue agent cancelling her insurance without her permission in the first place. What a horrible mess of a company. The nutshell is if you are a client with Aflac and they make a mistake, You, the client correct Aflac's mistakes. If a trustworthy company realizes one of their agent makes a mistake, they do what they can to make it right. That has been the complete opposite for us. We have to do everything we can to fix their mistakes. I don't think I could trust these guys.

I made a claim on my Cancer Policy and AFLAC came through brilliantly. They lived up to their…read morestated policy and did so promptly. They more than made up from my previous experience which was tied to a different experience.