Brandon and Jennifer are the best to work with they will always help u with and anything they can!read more

I just switched my business insurance to Alfa with Drake Martin and he saved me quite a bit of…read moremoney! I recommend you call Drake if you want to save money on your insurance needs.

They are the best in the insurance company business. Very…read morehelpful and friendly. Tony Marano

I have been a State Farm Customer since 1963. I was born in 1971 but my account spun off my…read moreparent's accounts. As you can see, I am a lifelong State Farm customers. Every car, house, spouse houses or cars have never been with any other insurer. I've had the pleasure of dealing with many agents and their staff. Twenty years ago I briefly worked for State Farm. One day after this lifelong relationship with State Farm I began to deal with Christie and realized there were new products since my employment. She's seen me through many different changes in my insurance needs. My home, vehicles, my paren'ts deaths, parent's home and vehicle insurance changing, teenagers learning to drive and those teenagers becoming adult drivers and insurance in 2 states. Most times these changes have involved some fear. After all, insurance is for when the bad things we fear sometimes come true. Through it all Christie has remained my absolute go to person. She steps in and guides me through every step of the process of all aspects of my insurance needs. She has never led me in the wrong direction. She is spot on with what she tells me. She never leaves me hanging and that includes closing time on a Friday afternoon. She makes sure I am ok before she ever ends a call. If you want to deal with someone who believes in talking directly to you rather than making you listen to an endless loop of music, someone who really cares about what troubles you, someone who wants you to never have to worry if you are covered...Christie at Jeff Krietemeyer State Farm will give you the best possible customer service. You feel like you are her only customer. Her customer care is that outstanding!

Ms. Jamie and Ms. Angela are the best. They make my local office feel like walking into your…read morefriends house. Always going the extra mile while being welcoming and professional. (inside joke: What letter is for sierra?) "Great neighbors"

My family has grown up with State Farm as well as my husband's family. We currently have, auto,…read morehomeowners, life, & personal articles insurance on top of an auto loan with a great rate! Carol Perdue's office is amazing along with their staff. I normally talk to Christi anytime I have a question and she's right there within minutes helping me. I have always loved State Farm and will continue to be on their side for all of our financial needs!!!

My greatest point of disappointment with AFLAC falls into 2 categories:…read more 1) a credit card or debit card payment transaction can take up to 14 business days to be debited from your credit card account; there is no authorization of the funds at the point of transaction generation from the phone customer service reps, you must remember that the money is earmarked for payment up to 14 business days; 2) You cannot make a one time, one month payment online. My resolution - I will be sending in a money order for payment, so that I do not have to make constant mental notes of earmarked money in my credit card and debit card accounts. Funding will be at the point of money order purchase by me; The result - more overhead for me, in the obtaining a paper money order, and its' sendout; more overhead for AFLAC, in the processing of the paper money order, opening the mail manually, crediting my account manually, etc. In the age of instantaneous payment debiting, it is high time for AFLAC to update their infrastructure; spend a little on the infrastructure rather than spending all in on pushing the AFLAC duck in all medias for new customers. Focus on customer retention a little more, and focus on attraction of new customers a little less. After all, it is the ongoing customer base that generates the current revenue to pay wages, business expenses, and the like. At this point, the existing customers are sitting in the caboose of the train, whilst the new customers are sitting in the first class / business class of the train, with sleeping quarters.

This is bar none the most disorganized organization I have ever had to deal with. We could never,…read moreever in good conscience recommend this company to anyone. I am helping out a loved one that has an insurance policy with Aflac. Her policy was cancelled by an Aflac agent after we called to inquire whether she owed money to keep it in good standing and make any necessary payments before the due date. Not sure how the Aflac agent could have cancelled her account without her permission, but this has been a big problem and required a lot of time on the phone with Alfac. Huge red flag. Since then, every single agent I have spoken to says she has to do something different to reinstate her policy. One of the agents asked for us to write a letter to Alfac and fax voided cancellation check. We did that. A few weeks later I called back to check on things, and another agent said, the previous agent should have told you to fill out a form too. We then filled out the form and faxed it to Aflac. I checked in with Alfac a month later and another agent said we had to send in that same form a second time because the previous agent didn't send it to the correct location. Before this experience, I was curious about using Aflac. The only good thing that has come out of this terrible experience of over 3 months of back and forth with Aflac is that I know to never consider them as an insurance carrier. The agents are nice, but their training is horrible and not one agent that has assured us that they would look into her status has followed through. They are all saying different things and it doesn't seem to matter that this problem was due to a rogue agent cancelling her insurance without her permission in the first place. What a horrible mess of a company. The nutshell is if you are a client with Aflac and they make a mistake, You, the client correct Aflac's mistakes. If a trustworthy company realizes one of their agent makes a mistake, they do what they can to make it right. That has been the complete opposite for us. We have to do everything we can to fix their mistakes. I don't think I could trust these guys.