We were ten minutes late to an appointment and they refused to see us. We have waited much longer…read morethan ten minutes before for them to see us. Brackets are constantly falling off, wires pop out constantly and they act like it's our fault. The front desk staff is extremely rude.

Avoid Dr. Jane if you value your time, money, and smile…read more I first saw Dr. Jane in 2018 to address TMJ issues, and she referred me to a specialist. I spent years with that specialist and returned to her in 2021 to complete my treatment, under the impression that it would only take two years. It's now nearly three years later, and I'm faced with two choices: switch to another orthodontist or live the rest of my life with a smile I'm not proud of and unresolved jaw issues. Dr. Jane has shown a complete lack of care and attention to my treatment. For almost a year, I've been told that I'm "just a few adjustments away" from being done. Ten months ago, conveniently after my payments we're over, was the first time she said it was about time to remove my braces. When I pointed out my misaligned teeth and remaining issues, she said we would make the adjustments as I "deserved a perfect smile" after all this time, yet she has done little to make it happen. The problems are blatantly obvious. My front teeth are nowhere near level, I still experience TMJ issues, and my molars are so far misaligned that I can lick the brackets on the outside of my teeth even when I'm completely biting down. When I brought my front teeth alignment issues to Dr. Janes attention she said she "doesn't see it" or dismisses my concerns and said she would "leave a note in my file". Other people notice my teeth are misaligned at a glance, yet Dr. Jane keeps telling me I'm "one appointment away" from being done. The best visit was after she misaligned my teeth so much that my bite was off and I could no longer bite without my jaw popping. Dr. Jane then got visually aggravated with me and told me that was impossible that happened and issues like that are only caused by trauma. The final straw was seeing pictures in her office of other patients with clear misalignment after their treatment. At that point I realized that I will never get the results im looking for with Dr. Jane. I've spent over $13,000 between Dr. Jane and the specialist she referred me to, only to hear from my new orthodontist that I'm still months away from completing my treatment. I asked for a partial refund as I know they spent time and materials on my treatment. Dr. Jane has refused to refund me any of my money even though her treatment has not been anywhere near satisfactory. Now I get to go spend another $6,000 due to her failure to align my teeth. Don't make the same mistake I did. If you're considering Dr. Jane, think twice before committing your time and hard-earned money to an orthodontist who seems incapable of prioritizing her patients' care or achieving satisfactory results.

I have been seeing Dr. Grunberger for 15 years and have NEVER had a bad or even disappointing…read moreexperience. Today was no different. I have surgery related issues with my mouth making it difficult to open wide. Dr. Grunberger and Cynthia worked around those issues and got the job done. The office staff is friendly and efficient, greeting you by name as you walk in the door. I am very glad that I found Livonia Family Dental.

I went to this dentist for over 10 years. Very unfortunate to have to walk away after an awful…read moreexperience. No appointment reminders and then when I call to reschedule, the girl on the phone said I couldn't be scheduled anymore. NEVER heard of a business kicking out customers. This place used to be great to me and now it's a pity.

If you have a neurodiverse child do not bring them here. My son has high functioning autism and…read morebefore even meeting him or talking to us assumed he wouldn't be able to handle treatment "because of his condition". Not sure if it's because he was crabby that day ( my son) reason being we waited 40 min in waiting room and almost an hour for him to talk to us after that point. Also, if you have a child with severe anxiety you and your child will be shamed.

We love coming to Masri! My daughter had an appointment this week and we were running late due to…read moretraffic and weather. I called and informed them I would be late and offered to reschedule. They told us to just come in because we had driven so far already to get there. We ended up being 35 minutes late but they took us anyways. So many employees had to stay late for us just so we could still come in. I really appreciate the staff doing that for us! What a great team you have!

Excellent office!! The staff were more than friendly to patients and anyone waiting for their loved…read moreone for their appointment to be finished. Easy to find, very welcoming and my partner getting wisdom teeth removed had a good experience before during and after surgery. Thank you so much to Plymouth Orthodontics for being wonderful!

I am an orthodontist in Kirkland, WA who recently saw a patient who moved and transfered from this…read moreoffice. As another orthodontist, I can say that this office has their act together, and produces great results. I have never met the doctors at this practice, but I would highly recommend them based on the quality of their work. When I passed this compliment onto the patient, she also sung the praises of the office based on how much they enjoyed going there. WELL DONE! :)

Fantastic service from staff & Dr. They are through, clean and organize. Never a long wait.read more

The quality of care is awesome and the staff is so friendly makes you feel comfortable and at home…read morelike family

Outstanding practice! If you appreciate a perfectly engineered smile this is the place to go. It…read moremay not be Olive Garden but I believe when you're there, you're family.

10/10 recommend the staff is so sweet and makes you feel comfortable and at home I was very happy…read morewith my experience and the Damon method or braces

What a great group of Doctors to work for here at TDR !!! A…read moreSPECIAL SHOUT OUT to Dr. Groth for being so Awesome. The man repaired something I broke on the spot with calmness never once got mad . I felt so bad and he was so kind and smart to be able to fix the reapair on the spot. I can't thank you enough Dr. Groth !! It meant the world to me that your so calm cool and collective through a crisis. Dr. Groth you have the patience of a Saint and the smarts and intelligence to go along with it . Thanks Again Darla

Amazing place with lots of advanced technology, however, I wasn't a fan of those cameras in the…read morepatients' rooms. So as you're in the middle of your tooth procedure, mouth awkwardly wide open, you're thinking someone has this on tape. Although, I can see why they opted to install high tech equipment in doctors' offices, perhaps to avoid any patient false accusations against their place of business. Also, I didn't want to spend extra $, treatment estimate, to help offset the cost of those nice beverages, cameras, and unnecessary services. I just want teeth treated @ a professional and clean dentist office, that's all. I should mention the place was really nice, clean, and the doctor I had a consultation with was pretty funny. :)

It has been a year since I have started Ortho treatment. I was apprehensive about taking on another…read moremonthly payment, but it was the best decision ever. Since the early year of my youth I desired to correct my gap, but it was not affordable. Now fast forward to the golden year of my (insert age here) life I took the plunge. Spending $2,500 - $6,000 on braces definitely required research. I searched several orthodontists and their backgrounds. I felt the most confident with Dr. Teifer based on her advanced training. The dental office is welcoming with bright colors and smiling faces. That is a good thing for parents with little ones since they offer pediatric dentistry. My visit was on a Saturday, which is the new patient consult day. I had x-rays completed, review of payment options and review of my dental needs with Dr. Teifer. After that, I decided to put money down and start treatment. My employer offers adult ortho coverage, so my out of pocket was not so high. Otherwise, I would not have gotten braces. For the cost of a daily latte I have begun the transformation process. The great part is they offer in house payment options with no interest. This made my decision much easier. There was a noticeable difference in my gap closure and teeth structure within a few months and I still have 12 months to go. My adjustment visits are planned in advance and last less than 30 minutes. The tightening of the wire was really uncomfortable in the beginning, but is manageable now since my space has closed up tremendously. At this point I have to wear rubber bands 24/7, which has taken me back to looking like a kid, but I love the results so far. Getting braces has made a difference for me personally and I feel comfortable at Today's Orthodontics. *update with photos once complete will posted*

July 2017: So every experience I've had here since I got my braces on has been great until today…read more You don't mess with my money. That aspect of your business should be together. July 10th these are coming off. I'll be going somewhere else if my teeth aren't where I want them fully. Update - May 2018: Since this review, things did become a bit better until yesterday. I called the canton location because my not so permanent retainer fell off ($350) and I wanted to get it replaced. The rep on the phone tells me that I have a balance of $100 from that installation. Here we go with the billing nonsense again! I kindly tell the rep that I paid for my permanent retainer with my medical FSA and signed up for the remaining $100 to be automatically withdrawn from my account MONTHS ago. I've literally had my permanent retainer for months! So, when I call today you just casually tell me I have a balance? Why is this not something that was not withdrawn and/or rectified months ago? Here I am thinking that I'm paid in full and can get my retainer replaced. The rep tells me that she is going to call me back and won't schedule my appointment to get my retainer fixed until she figures out my "billing" issue. Honestly, enough is enough. I used to love this company and what it stood for, but it's just a hot mess. And why is my almost $400 retainer falling off anyway? I am leaving for Aruba tomorrow and cannot get my teeth taken care of. It's like I'm better off starting over somewhere else! My teeth are constantly separating and now my permanent retainer won't stay on? I've invested so much money...

Guess who just called me? At roughly 9:45 pm I received a phone call from my dentist, whom called…read moreto check up on how I was feeling, and how the medication he prescribed was treating me. Let me ask.. When was the last time your doctor/dentist ever called you back, let alone when was the last time they voluntarily called you to make sure you were alright? *insert sound of crickets here* Right!? About two weeks ago my mouth was hurting so bad of and on that it was interfering with two of my favorites pastimes - talking, and eating! All kidding aside, I was pretty damn miserable and decided that enough was enough. Since I did not yet have a dentist on this side of the world, it was time to whip out my phone and do some Yelping. I did not have to search for too long, and decided to give Robison Dental a call. I spoke with Mia on the phone whom was attentive and patient, listening to my woes and helping me schedule an emergency appointment. I have never been one to fear a visit to the dentist. Matter of fact, I loved going to my dentist and adored the guy for the positive feedback I'd receive at each visit. I have never experienced dental problems, dental pain, or pain at this level in general. So at this point I was getting a little scared, to tell you the truth. I figured whatever was going on in my tooth, surely could not be positive if it made me want to yank it out and be done with it alltogether. Whatever treatment was lying ahead could not possibly be worry- and painfree. Walking into the clinic I was impressed by the small details in the waiting area. Comfortable sofas and chairs took place instead of ugly, uncomfortable seating often found in other places. Beautiful books filled the tables, instead of weekly tabloids. I noticed a mini fridge which did not only have V8 and bottled water in it, but also served my favorite San Pellegrino water. I'm not gonna lie, this added a little checkmark in the 'positive' section on my mental scorecard (because I am lame like that, and I clearly have my priorities 'straight'). I brought my uber critical and hygiene minded husband along for emotional support; and he mentioned how nice and clean this office was when it came time to move to the back. Paula was waiting for me, pillow in hand (me likey!). She helped me out with some x-rays that needed to be taken, and stayed throughout the procedure which was to follow. She made me feel very calm and at ease throughout the 2 hours that I ended up spending in her presence. Dr JD was extremely nice and pleasant to talk to. He explained everything very well, and somehow managed to bring the news that I needed a rootcanal without me bursting out in tears or massive shakes. I did regress back to 5 year old me, going back to the inquisitive 'how' and 'but why' state. Dr JD whipped out his little tooth schematic, and had me trusting in him very quickly. I actually kinda felt like "OK - let's do this"! At the beginning and throughout the procedure he did everything possible to make sure that I was comfortable, taking his time numbing half my face to ensure there would be no discomfort whatsoever. You could have thrown a baseball anywhere on the right side of my face, and I bet I would not have known the difference. This whole numbing business was new for me, as where I am from cavities are filled without gas or shots. My husband calls this barbaric, I just like to call him a wusspuss. Either way, I was very apprehensive and concerned about both gas and the numbing shots, but Dr JD and Paula once again made me feel at complete ease. In case you were wondering, Robison Dental Group has a bunch of different payment options available. Whatever your situation may be, it is clear that this office puts their patients' needs first. Mad props to Dr JD for dealing with my neurotic questions, making me feel comfortable and at ease during my visit - and of course for fixing my chopper(s)! Also plenty of kudos to Paula, she is a sweetheart and super pleasant to spend a few hours of unflattering 'agony' with. Also a quick shout-out to whomever picked the amazing playlist consisting of John Mayer-esque tunes..thanks! I have told a couple of people so far that my dentist is boss, and I will continue to spread the word to whomever wants to listen. Dr JD & Robison Dental for the win!

I started with Dr. John, and have slowly switched over to his excellent son, Dr. J.D…read more No BS people, he is the TOOTH WHISPERER.