The company I work for has used Chase & Chase for many years and they are amazing. Quick to respond…read moreand always very helpful.

We found Karen Chase through the Dave Ramsey ELP program. I met her about 2 years ago to help with…read moreour individual tax filing. Very nice lady and had the same values as Dave Ramsey, which I liked. The 1st year was good. My main wish with taxes is to make sure that we don't get a large refund and/or a big bill in April. The first year we ended up owing $500. Not bad. After that 1st year, everything went down hill, which will bring me to my conclusion that I would not recommend her for individual tax consulting and will more than likely reach out to Dave Ramsey to give my feedback. Her communication skills towards me was poor at best. It would take her weeks to reply to emails and that is after I sent her multiple emails. At first, she was always happy to help with our W4 (free of charge--as mentioned during our first meeting) to make sure that we were withholding the right amount for the year. She would then become unresponsive with any question that I might have. We had two big events happen with my wife losing her job due to COVID and me doubling my income, so we would definitely need a W4 change. I reached out multiple times to get this fixed, with no reply. I finally called her office to figure out the issue. Her receptionist went to the back to see if she was available. Karen told the receptionist to tell me to just, "claim 0 on the W4's." With no explanation. This was all during the COVID craziness, which we understood, but there was absolutely NO communication from Karen and we did not appreciate her telling her receptionist to give lackluster advice in regards to our W4. I emailed her back to express my concern with that decision, she later replied with, "Just FYI that this is outside our normal individual tax engagement, so I will need to send a bill for our time to work on this." A bill for a W4 change was never discussed on the initial meeting or during any meeting. This was extremely frustrating, especially since it was communicated via email. We also had issues with her not completing the tax return for 2019. Granted, we turned it in a month late after the original tax deadline, but then COVID happened and the tax filing deadline was pushed back to July. Even then, we reached out multiple times to Karen to get an update on our tax return and we never got an answer. 2 months after we submitted all of the paperwork to file, we finally got an email back saying that she has not started it yet. Absolutely pathetic! Again, I'm cool with the delay, but she never communicated her timelines with us. She was never transparent and we cannot work with someone who does not give 1st class customer service. We fired her finally and hired a new CPA quickly who said that he will never charge for W4 changes and would be happy to check the W4 every quarter due to me having a job that mostly consists of commission (lots of changes from a pay standpoint). Oh, and he completed our tax return in 1 week, which was outstanding. We later find out that our tax return came out to be $4,800, which is absolutely pathetic. Karen did not understand our wishes from a W4 standpoint and did a poor job with that. I will be sending Dave Ramsey a message because I am a huge Dave Ramsey guy and would hate for anymore of his listeners in San Antonio to experience this poor service from an individual tax standpoint. Our new CPA is Wes Crowley out of Orlando, FL. He is fantastic, has the mindset of a teacher and is always willing to help. He is easily accessible via text message and is always communicating with us on his plans for us. Her price to file is $350.

Worked with David for years! He always does and excellent job and is happy to help with questions…read moreeven when it is not tax season. Have recommended to many friends.

Friendly staff, highly educated attorney with lots of experience in a variety of law specialties &…read morealso Probate Court experience. A great value for your dollar spent, flat fees, plus high integrity, honesty & compassion. I'd highly recommend!

I chose Owens LF simply because they were close by and the first Yelp entry with good reviews…read more My case is not finished, but getting started has been effortless on my part and everyone there has been friendly and helpful. I'm confident they will help me close my case correctly and asap. Call them.

Armstrong and Vaughn is the best specialist tax company you can come by. I call them specialist…read morebecause they go beyond what regular tax people do. They care about their clients and they care about the employees. There is a reason they are one of the best places to work.

Nate helped me set up my series LLC. I had an excellent experience. He's very knowledgeable and…read moreinformative. What I respect about him the most is his honesty and transparency. Throughout the process of setting up my series LLC, he went out of his way to ensure I understood all the aspects involved. I highly recommend Nate to anyone seeking assistance with setting up an LLC or Series LLC.

Nate has helped me set up my business and he did it quickly, I am beyond pleased with his services,…read morehe has a great pricing structure.

Cecil is the best! He was able to find me great coverage at an affordable price! He and his team…read moreare always available when needed. Great communication and timely responses.

Mr. Whisenton and his agency are the epitome of top notch service and customer care. His staff is…read morefriendly and knowledgeable! Anytime I have ever need to call, I am greeted with a warm voice and someone I know that has my best interest. Mr. Whisenton is the definition of professionalism and I recommend him and his agency to anyone in the market for insurance coverage.

What else can I say but that this is an AMAZING FAMILY OWNED BUSINESS that believes in treating…read moretheir customers like "they~we matter!" I had the pleasure of speaking with a Ms. Tina on Monday after having a bad appt. with H&R Block, I literally left that business feeling so confused and to be quite honest like my business didn't matter, nothing but officiousness when it comes to even a simple phone call w/H & R Block! Anywho Ms. Tina took the time to ask me a few questions and literally gave me reassurance their business would be happy to help me, as I'm self employed and that can be a daunting task to deal with. Upon entering their business I immediately knew this business was going to provide exceptional services, the front desk receptionist was equally as helpful and accommodating, and within 'an hours time' my taxes were done with efficiency and proficiency! * Everyone from the front desk receptionist, to the owner and her husband are absolutely professional, knowledgeable, sincerely kind/mindful God fearing business professionals that will get the job done with proficiency! Thank you Ms. Vicky for assisting me in every aspect!

I went by their location on 35 frontage rd by buyers in New Braunfels all signage on front door has…read morebeen removed not able to reach out to any as I was scheduled for an appointment last Tuesday tried to call to advise them I wouldn't make it as I was rushing my husband to Austin st. David's not able to get through unsure if she is still in business I better not get an invoice for not showing up for appointment as I could make contact to any my husband is still in hospital but now Kyle. When they did my taxes she did great job so unsure whats happening

They have been our accountant for 10+ years. Very knowledgeable, easy to work with and attentive.read more

If you want slow service and uninformed advice, these are your folks. I had to send them the…read morecurrent IRS regulations to show them what I was inquiring about regarding residential energy credits (federal tax credits). I had to show them that they were still in effect, as they told me they had expired. I had a LOT more questions about those but figured if they did not know they were in effect, they would be poor answers. I gave them my taxes, all totaled into a tax organizer, to complete in mid-February, and they submitted an "Extension to File Taxes" in April without telling me. Communication? Phone? Email? Since I have never sent my taxes in after April 15th, I was pretty upset. They explained that they only did this to folks that were getting a refund, but if you owed taxes, they got 'em done by April 15. After I complained, one of the lead guys told me that I likely did not want to claim some of the expenses I had, as it could flag the IRS. That would have been nice to know before April 15. Communication? Phone? Email? Guess what? When I omitted those expenses, I OWE the IRS over $400. And these folks charged me over $300 for this "service", no price breaks for bad customer service. Unknown if I will have to pay a penalty for late filing, too.... Find another firm, I am looking for a decent tax adviser/service again now.