A truely wonderful company that we used for my wedding, and my sister has used them too. We had…read moreawonderful free range hog roast from them and we all loved and our guests are still raving on about it now.

I wanted to love this place. It's a historic building in an incredible location beside York…read moreMinster, but the restaurant experience was a major disappointment. The service model is impersonal and rushed. Wait staff is overwhelmed. We waited about 45 minutes for our food, and when it finally arrived, part of our order was missing. No follow up. I asked that they bring it. It never came. The food itself was mediocre and nowhere near worth the wait. we ended up having to sit outside, which wasn't what we wanted. It felt more like a tourist trap than a quality dining experience. York deserves better. I'd recommend eating somewhere else.

Came here of course because of the infamous Guy Fawkes and stayed because it was cool. This pub has…read moredark walls and cool furnishings that was the birthplace of Guy Fawkes. Located close to the York Minster. Have a seat in the "conspiring chair" and enjoy a beer!

We stayed here for three nights out of 11 nights in England, and this was the highlight of our…read moretrip. Some of us go to England looking for historic, romantic England. This is where to find it. Imagine a beautiful hotel with exceptional friendly personal service where 400 year old paneling hides a 900 year old wall (and with Roman pillars inside on either side of the entrance door - not moved there but already there), with views of spectacular neighboring Yorkminster, with gorgeous grounds where you can be served food and drink bordering the city wall (inside the wall) with York's only private access to the wall, with gardens growing a lot of the food you eat in the restaurant, with amazing breakfasts starting with fresh squeezed orange juice, with short walks through ancient streets to other ancient streets, with the magnificent cathedral within a couple of minutes' walk. We attended an Evensong service there, which I recommend. There are even good buskers here. We were sorry to leave. We hadn't been in England since our honeymoon 44 years ago and this is the main reason we want to come back.

My wife and I stopped in at North South for breakfast in September 2024 before heading out of town…read moreon a road trip. Had a good sized breakfast that set us up nicely for the day. Delicious too. I had some kind of breakfast sandwich and my wife had avocado toast. Big pot of tea too.  The cafe had a really cool independent vibe, cozy and chill. A good mix of tourists (like us) and townies. The place was bustling in the morning, which is a good sign. Service was very cheerful and attentive. I understand this place doubles as a bar in the evening, which is a great idea. Well worth seeking out if you are in York. Our hotel recommended it and we weren't disappointed.

Tim photographed my bother in law's wedding and what a fantastic pictures we got of that day,…read moredefinitely recommended, very calm approach, no flash in the whole day (it was a winter wedding), lovely! http://imagesbytim.smugmug.com/2010-Proofs/211210/15833495_u9Ay7#1187263191_XMfxP I just wanted to share this lovely event and of course simply amazing pictures! Thanks Tim! :-)

We sat outside in The Fat Badger's lovely hidden garden, with a perfect view of York Minster's bell…read moretower--and were even treated to the sound of its bells ringing while we ate. The food was excellent, the beer was cold, and the waitstaff could not have been nicer. A beautiful setting, delicious food, and warm hospitality in the heart of historic York--what more could you ask for?

Love to see smaller plate options on the menu. The pea risotto and octopus salad tasted very nice…read more We also ordered fish and chips. Service was polite and quick. The atmosphere was pleasant.

We found Paul at Bestside photography to be a friendly and professional. If your looking for great…read morephotos which are affordable and great quality then I would fully reccommend Bestside photography

Ask for an upgrade. Rooms are SMALL. VERY SMALL. The concierge is simply AMAZING and can help you…read morewith all your needs. Very VERY attentive and multitasking. The hotel is old and overwhelmingly big, but the location couldn't be better and the buffet breakfast with their beetroot smoked salmon was something we are STILL talking about. One of the spa employees was a real ditz, killing a star off the review. But on another visit, we had a tour of the vault, because my curious george husband HAD to see it (that is where the manicures happen). Upgraded room was super spacious and made for a lot of comfort with all the ammenities that make a "getaway" vacation special!

This is a lovely hotel in an excellent location. The concierge and valets were outstanding-helpful,…read moreattentive, and very personable. The one gentleman shook all of our hands as we left which was so nice. We had breakfast at the Rise twice, very good, and dinner once, which was good though only as one server was working our side of the busy dining room, it was slow. We stayed in the modern wing in a family room which was spacious and lovely. In terms of negatives, the mattress was hard and lumpy, and there was the only one small hook to hang towels and robes, so not much room for our party of three. I mention this because the Grand has a sustainability focus and encourages guests to re-use towels, which we did: more hooks are needed. The reading lamps on the headboard did not work. The major problem we had was the temperature of our room: the thermostat read 16 but it was more like 20; too warm for sleeping. I called down to reception and concierge and there was no answer - multiple times - I think perhaps the phones were malfunctioning. I reached an operator who said she'd leave a note as she was leaving in five minutes. I went down to the front desk and the staff member told me she could adjust it from a control panel in the lobby (?), however, the room stayed too warm. This definitely took away from the experience as I didn't sleep well and expected better from a five star hotel. Lastly, and this is small, but the greenery out front (topiaries and flowers) and in the hallways are plastic, again, not five star. For a hotel focused on sustainability, natural plants would be much more suitable.