If there were options for less than 1 star, I would give it. The first reviewer is correct, and six…read moreyears later they are even worse. They attempted to overcharge and when they got caught, they showed just how angry and rude they could be. It's difficult to understand how they could still remain in business. After billing us without notifying us of the charges the insurance company they represented stepped in and refunded us more than $1200 in over-payments. They are rude, unscrupulous, and not very bright.

I can verify the rude and condecending behavior. After I fired Erie Insurance for unethical claim…read moreservice, Mr Grainger got very defensive as if I had fired him personally. He missed a great opportunity to sell a boatload of insurance.

I am a longtime customer of VPIA, and I can't recommend them highly enough. These folks have…read morealways worked hard to help me and ensure I received the services I needed. I first discovered them nearly 10 years ago when I serendipitously was put in touch with them to get homeowners insurance, and no matter what, they've always provided amazing customer service. The agents have done a great job at finding me excellent pricing while ensuring great coverage. For instance, after a few years I needed to make a change to my homeowners insurance, and my agent walked me through the options and did a great job of explaining the pros and cons, their opinion on what working with each vendor was like, and answered all my questions thoughtfully and honestly. Their patience and "non-salesman-y" approach is just the best. Additionally, because I've always had such a positive experience with my homeowner's insurance, I also bought business insurance through them. Again, I've had a stress-free experience. Whenever I've had a concern or question, they've been there with the kind of personal touch that I just never would have expected from an insurance agency. No matter what the situation, they've helped me navigate through in a way that gives me confidence. I don't worry with the help of VPIA, which is about the highest complement I can give anyone!

Albert Ruffin steered me the right way and I have opened college savings accounts for each of my…read moregrandchildren. I feel really good about this investment and will look to Albert Ruffin insurance for other financial needs in the near future! - MommaJ

Many thanks to Kathy for creating a smooth transition with my auto insurance needs! Always a…read morepleasurable conversation and experience!

Steve Allen and his staff are fantastic! They respond to your requests quickly. You just can't beat…read morehaving an insurance agent local. I have had insurance with a toll free number and you cant reach any one by phone. Never again. State Farm is GREAT! Highly recommend.

I have had nothing but good experiences with Bullock Allstate agency. They are family owned and…read morethey really care about their clients. They are very friendly and professional. I would highly recommend them to anyone.

From the owner: For a FREE quote, Call a local Agent today!…read more As a Personal Financial Representative in Sandston, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

Great service, saves me lots of money every month. Also a very welcoming environment.read more

Liars!!! I went in because of the radio ad "If we can't lower your insurance we'll take you to…read moredinner" Lies. The broker found lower insurance for me. I left a deposit. I was called 3 days later saying the new company had to cancel. The agent failed to include the fact I needed an SR22. I had already cancelled my previous insurance. I had to reinstate my first insurance drive all the way back to the east end and sign something.This was no fault of my own. It was her error. I wanted my deposit refunded and I get a story about they have to wait until the company send the money back to them then I get a check. I gave cash and I expect cash back. It's been a week and no word on my refund. I get the run around each time I want to speak to corporate/manager. No one has called me. And t he "dinner" has to be submitted and a $20 check may be issued. Liars and unprofessional!