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    Steve Phillips - COUNTRY Financial representative

    5.0 (1 review)
    Closed Closed

    Services - Steve Phillips - COUNTRY Financial representative

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Josh Santos - State Farm Insurance Agent - State Farm Logo

    Josh Santos - State Farm Insurance Agent

    (3 reviews)

    Garfield Ridge

    Spoke to Axel he answered all my questions! and was super kinda. Didn't feel rushed and gave me…read moretime to think about what I wanted to do.

    This office has the worst customer service. I don't understand how their ratings are so high…read more The workers here have been giving me the run around for 6 months. They never answer the phone or returned my calls. Axel was suppose to look into a pricing issue I was having with my vehicle policy. Nothing was ever resolved and didn't return my call to explain this to me. I gave up and decided to go with a new company. When I called to cancel my policy, I gave them a specific date I wanted it to be cancelled. The person on the phone tried to argue with me on my renewal date. Called back a few minutes later to tell me I was right. A few days later, I found out they decided to cancel that same day I called to cancel. This is 2 weeks before I asked them to. Called to inquire about this cancelation error but they had no idea what happened. They said they were going to look into it and would call me back. Doubt they will. Wouldn't be surprised if they did it out of spite for canceling my policy. DONT GO HERE. FIND A DIFFERENT OFFICE. Update: They in fact did cancel my policy. Called to inquire. They told me they had to call underwriting and they would give me a call back before 5pm. I called the office at 4:50 after not receiving a call. They told me they were able to fix it. I asked for ID cards to be emailed to me. It is past 5:00 pm. I have not received the ID cards.

    Steve Phillips - COUNTRY Financial representative - homeinsurance - Updated May 2026

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