We used IntelliHeat to help convert our 'wet' (Oil driven) central heating system to a full smart…read moreelectric system. Our house is now driven by Solar panels, Solar hot water and the incredible iSense radiators. After a full 12 months we have measured a 40% reduction in overall costs. I can't thank them enough for their advice, expertise and superb customer service. The ability to control and programme every room, floor, zone, of our house has been one of the best investments we have ever made. Highly recommended.

Really happy with the service from Alden Plumbers. Danny did a great job with our boiler, turned up…read morewhen he said they would, and explained everything clearly. Work was done efficiently and left clean and tidy afterwards. Boiler is working perfectly. Would definitely recommend.

I asked to be quoted for a full bathroom refit ...quoted…read more£7k I wanted a bathroom which complimented my 1930 bungalow but was left with mismatched iand end of range items ...appalling tiling (which has had to be done again...a leak that homeserve had to attend to. radiator valve missing. no guarantees for taps as they were obviously purchased cheaper and charged more. A very poor job but lessons learned Helen

I have just had my bin cleaned. It has never looked to good. The person who cleaned it nearly…read moreturned it inside out and all the while he was whistling and singing. It was foggy, bitterly cold and unfit to be outside but he made a brilliant job so much so its a shame to use it. We'll done Bin Doctor you should be proud of yourselves doing such a grotty job.

Today Matt talked me through problems on both my TV sets. He was patient, knowledgeable, unhurried,…read morefriendly, professional and a total star. I appreciated it so much! It's no secret that Hughes is the best! Many thanks, Matt!

Handy local electrical store, will price match local stores (as far as Norwich) so you have the…read moresatisfaction that you will not get it cheaper any where else (as long as you do your research first). Plenty of knowledge about their goods, which is pleasing and good customer service as well, all this adds up to five stars for me. There are branches in other towns especially as they have taken over some of the 'Bennetts' stores.

The first job Andy did was to install a hand crafted, bespoke door, frame and lamp, window fully…read moredecorated for my outside store. Job two to manufacture, fit and finish 3 bespoke doors and frames for my bathroom & bedrooms, to my period property off the shelf was not an option. I had no hesitation in booking Andy to refit my bathroom. Looking forward to a complete transformation!

Was a customer with the original company for many years with no incident. On the change it took a…read morewhile for change in bank details to come through. On top of that my bank was a tad slow on making the change at their end. Upshot is that £16 was erroneously paid to the old company. I see no sign of a refund in my bank statements. The new company, although very closely aligned to the old, has been very politely chasing me for money already paid. Today I said to send the man round when he was next in the area and I would give him £16, which I do not feel I owe. I have also told D and G I no longer want them to clean my windows. For the sake of £16 they have lost a long time customer who always pays. Not it seemed, from their manner on the phone that they much cared. 5 stars for politeness. 3 stars for the actual cleaning. 1 star for looking after long term clients.

I've used the services of D&G twice now. Have received very good service on both occasions. The…read morefirst occasion was on Christmas eve when I required some urgent gutter cleaning. D&G were only too happy to oblige and their work was very thorough indeed. They've always been polite, prompt and I'm very happy to be a customer going forward.

Very professional, fast, tidy, reliable and polite. Reasonable price too. I would recommend to…read moreanyone. If your in a crisis just call wayne. He will come out 24hrs a day and weekends too. He is so good with the elderly and so calming. Well done wayne. Jacqui Stephens

Absolutely the most reasonable quote received from the many Locksmiths contacted in the immediate…read moreNorwich area. Not only the most competitive price but also I am delighted to say that having received the professional service from Wayne and his no nonsense, get on with it approach to his profession we can report only good things about Linacre Locksmiths. Excellent. If John Lewis did lock-smithy work, they would hope to be this good.

A traditional ironmongers in the centre of Norwich. If Thorns can't get it, it can't be got!…read more Whether you want a handful of nails, a pot of paint, or the necessary items for a bigger project in the house or garden, the staff at Thorns will help you find exactly what you need. Nothing is too much trouble for these people, and customer service is second to none. As you would expect from a traditional ironmongers, this shop is cramped as it is filled with bits and pieces - but if you don't have the time to search for what you are looking for, just ask a member of staff, and if necessary they will order in for you. Hardware, paint, brushes, ornaments, nails, screws, cleaning products, you name it, it is probably there!

A great store set over many levels…read more If it's DIY or some other home improvement you're bound to find it here. They sell spray paint to glue for glue guns. They offer discount to students spending more the five pounds. The staff are really helpful and are very focused on meeting your needs. It's great to support such a good local business and it's the only shop of it's kind in the city centre.