I don't often review stores, but I stopped in here while I was visiting Vancouver. The staff was so…read moreincredibly helpful, pulled a ton of shoes for me a different sizes because I was so excited to be inside a John Fluevog store for the first time ever. They ended up helping me get a pair of shoes for pick up at the Gastown location, they truly went out of their way. And the shoes were on sale, so they were a great deal! Will absolutely stop by again next time I'm in Canada

My first pair of John Fluevog Shoes, was a pair of high suede black shoes with silver buckles…read more I looked cool & people loved them - got lots of compliments. This was in the early 90s. They looked like a pair of shoes the Stray Cats band would wear. I would later on end up buying a pair of patent leather shoes. Not exactly what I was looking for but they were patent leather, which is what I really wanted. However they were super pointy at the front - the kind of shoes one would only wear in the Safety Dance video by the group - Men Without Hats. https://youtu.be/AjPau5QYtYs Remember that weird acid mind trip video!? Gosh the 80s had so many oddly weird songs that became hits & we grooved to them! Looking back now - it's actually quite cringey & I won't admit to which songs I liked ... I'll never tell! https://youtu.be/nTizYn3-QN0 However, these dudes put out some fabulous songs & videos & I have to admit, I ended up getting into the blazer style because of them! Anyway, I never wore those ridiculously pointed shoes outside at all - too unpractical & I would have been tripping over myself on every block cause the tip would have been catching every rise in the pavement. After being heavily embarrassed (he made me joke of the year) by a nephew who was rummaging threw my closet years ago & found my 'pointy shoes,' I finally said - I gotta get rid of them. I actually took them to the downtown location, handed them to a sales person & said - they are still new, unworn & I have zero desire for them & then left. I didn't ask for any refund or credit I just wanted them gone like a bad rash! I had contemplated actually handing them over to the founder John Fluevog, who I'd occasionally see downtown. He's hard not to miss - tall & fashionable. Fluevog shoes are occasional - parties, tea party, weddings, costume party, or just plain wanting to stand out - cool like dat - while you're out & about. Keep in mind that these shoes can hurt the feet depending on how long you have them on for. We're not talking Nike Air Max quality but rather firm & solid type wear - so keep that in mind if your feet tend to be on the sensitive side. I mean it's like being on the Strip in Vegas - one is just not going to walk the whole Strip wearing red bottoms ... right!?! Fluevog shoes are classic fashionable wear - so if you're wanting to stand out & make a scene - get here & get stylin'!

When I visited them a year and a half ago, the service was good. The two salespeople there greeted…read moreme when I entered the store, they were helpful and friendly when I asked for sizes, they informed me about different styles, they gave me a discount for my shoes just because they put the sales price tag accidentally with those shoes which were not on sale, and they thanked me when I left. The salesperson also asked for my email address so I'd been receiving their emails since then until half a year ago which I don't know why. When I passed by the store recently, the store was empty and the four salespeople there were standing by the till chatting. I entered the store half an hour later and no one greeted me. The salespeople now seemed unfriendly. When I asked one of the salespeople how were the two pair of shoes different (they look similar but with different prices), the female salesperson said, "Look at here; it's different, right?" I was surprised by her rudeness. Then she said, "The bottom is different." I looked at the shoes carefully (e.g. material, style) without saying anything and I just left. I was disappointed with their service now. Maybe their management had changed. Nevertheless, I would spend my money on other shoe stores which have better service.

I went in to get some boots with my wife before Christmas. Both of us have trouble findIng good…read moreshoes because I have Flat wide feet and she has high arches and wide feet. Pavel ( not sure if I spelled his name correctly) was very helpful to both of us. I ended up purchasing boots right away and am so happy I did. A few weeks later I wanted another pair and he called the downtown store to ask them to put the boots aside for me. Great friendly staff! On a side note- my wife did not make a purchase at that time but we will surely be back!

This is the location in Metrotown just on the lower level. I came here as they had a boxing Day…read moreshoe sale (yes I know I am late on reviewing this, however, slowly playing catch up). I was looking for some basic slip shoes for the summer in the park and picked up a pair of an off season style for 60% off shoes that were already discounted to begin with. The color is ugly, however, beggers cannot be choosers when it comes to price. It is literally something to walk around the coop with to and from the garbage can or heading to another neighbors house. I am sure that they're not going to judge me on shoes and at that price it was awesome. It was busy and messy of course being Boxing Week, however, was able to sort out the left shoe in the maze....15 minutes later. Still worth the trouble. The girl at the til was overwhelmed but she was friendly and I felt as though she handled things very well. I did give a compliment to her manager.

I had bought a pair of shoes at the store in Guildford and had inadvertently picked up a size 6…read moreinstead of the size 8 I needed. I was going to Metrotown so I decided to return the shoes there; however, I ran into a real problem with the girl on the till. I had my receipt but they did not want to give me a cash refund although I had paid cash and wanted to give me only an exchange. I finally accepted , but left extremely unhappy.

I appreciate this store's efficient customer service…read more My experience at this Vessi store started with a lineup outside as it was very busy during the weekend. And I was pleasantly surprised that all their staff remained helpful from lineup to paying at the cashier. On average, each customer is likely trying on at least 2 to 3 different shoe models and/or sizes, and the Vessi staff managed to service everyone quickly, bringing out one or more shoe boxes at once, while maintaining a courteous manner. Prior to Vessi, I was shopping at a different shoe store in Metrotown with no lineup; yet it is very noticeable how that store didn't match Vessi in staff's service quality. It's nice that Vessi has a physical store to try on their different style and see how the shoe fits. For me, in store shoe shopping beats online shopping with instant satisfaction and a certainty that the shoe fits perfectly well.

Purchased 1st pair 5 years ago online so finally made it to the store in Metrotown. My Vessi still…read morekeeps me dry but are worn down. Received excellent service from Linden who was very patient and helpful. Tried on many pairs without feeling pressured which I really appreciated. I wear Women's 9 and the weekender fits my insoles perfectly so purchased another black pair and the grey for fun. Highly recommend!

Super awesome store. Reliable and modern clothes, foot wear and sport accessories. I have been…read moreshopping here since 2003. I buy my running shoes, and many different clothes here. Staff are friendly and helpful. The store is fresh and clean.

Unfortunately both my sister and I have flat feet. We share the same podiatrist, Dr. Patel, and she…read morerecommends Lady Sport to get supportive shoes for our needs. We were last here over 2 years ago and had a great experience so decided to make the trek again to get more pairs of shoes. We were immediately greeted by Phil and were taken care of from step one to end step. He took the time to listen to our wants and balanced it with our needs. The customer service here is top notch in normal times and even now during Covid. I was only planning to get one pair of shoes but ended up walking out with two pairs. My sister bought one pair of shoes but got up sold to also buy two pairs of additional insoles. The employees here are the best and make a stressful shopping situation an easy experience. Highly recommend everyone going here (not just Ladies!) and will continue to making the trek here.

I came in looking to try on some running shoes. I mentioned I had done some research on my own…read moreonline and the guy working said that he had much more experience fitting shoes to people than online research ever could. While I don't disagree, I definitely felt talked down to and that my opinion on my own feet and own experience with running shoes was discounted. He also said that if I was serious about purchasing THAT DAY, he could do a whole fitting with me, but if I wasn't, then I shouldn't try on shoes that day.

This running store is semi-hidden in plain sight on the main commercial street running through…read moreKerrisdale (the storefront is recessed from the road), but despite its small size, it sure packs a punch! The merchandise is top-of-the-line brands, from shoes to apparel to accessories. There were some brands I had never even heard of here (although my kid said she knew of these lines. I'm thinking specifically of the ON brand of shoes from Switzerland, but there were other brands as well). Super cool running shoes, some futuristic, all state-of-the-art. And lots of name brands I'm familiar with, too. So the product lines offered here run the gamut from mainstream to elite. The price ranges are likewise broad, depending of what you are looking for. (Note: I did see some cool apparel on a sale rack, and these prices were slashed, so I wonder if their running shoes also go on sale at times). What made this store stand out is the expertise of the employees here. They are all serious runners who know their stuff. I appreciate how they won't try to sell you on something that isn't right for you (regardless how much the item might cost). For someone like me (i.e., totally NOT a serious runner! Probably the antithesis of a serious runner. Someone who just aspires to stay upright when crossing any race's finishing line. lol!), I rely on this type of expertise to steer me in the right direction, as there are SO many products out there, I don't know the first thing about what is available in any given year and what would work best for me.

Two for two on shit service!…read more I've now been sold two pairs of boots in the wrong size... thanks for the stellar job, I'll be taking by business to Nordstrom's exclusively from now on.

Dying to show some attitude through your feet? You'll want to head straight to B2 on Robson Street…read more The funky, street-oriented little sister of luxe shoe emporium Browns, B2 won't let you down when you're on the hunt for tall patent platform boots, killer red stilettos, edgy wooden wedges, or colourful kicks. For serious.

Did you know the Kerrisdale Bootery first opened in 1949! It…read moreis one of the very few shoe stores left in Vancouver where someone is available to help fit a shoe, vs all those self service places. Maureen the sales specialist along with the owner John are both friendly and knowledgeable. I bought Glerups for my nephew's birthday and not only did they have a good selection they had his size 46 big feet for a kid turning 17.I'll be back soon to buy Glerups for me which, by the way are designed in Denmark and made in Europe.

I get all of my kids shoes here- and often find shoes for me too! The best place for kids school…read moreshoes. Great brands like Blundstones, Hush Puppy, Kamik, MK, Sorel, Asics, Keds, etc. local Vancouver owned/operated business. Great service. Highly recommend