Lonnie Dixon and his team installed 2 new mini split units in my home. Very courteous and…read morerespectful. He responded to every call and inquiry I made and did so very timely.I am very satisfied with the products,but am especially impressed with the customer service.Highly recommended.Straightforward guy who don't try to feed you bullcrap or sell you more than you need. Very satisfied customer.

From the owner: We offer a large variety of brands and systems. We cover everything from residential to commercial…read more We specialize in custom ductwork and sheet metal work. Our equipment ranges from conventional systems to minisplit systems and inverter flex systems. Our inverter systems are some of the most energy efficient equipment with the newest technologies available to save you money and keep you comfortable.

Loser told me what I wanted to hear. Got the deposit and ignored my calls for a month. Had to hire…read morean attorney and sue him to get him back to the house. His employees talk about him very badly. Any good review on this guy is a fake one. bad work and workers had no idea what they were doing. He never showed up on job. Tried putting off used equipment off on me when I bought new. Came to learn if Justin Trout is talking he's lying. Anyone local will tell you to run. He's dishonest and he has a reputation locally of being a crook. Stay away. He's been arrested for taking an old woman's money and not ordering her unit. Refused to answer her calls. She hired a lawyer and threw him in jail. Quick google search will produce a mug shot..RUN FOLKS..RUN

I purchased a heat pump from eastern airflow in 2016. It is under warranty. On January 3, 2024, my…read moreheat pump stopped working. I got a hold of Seth who works for Justin Trout, Seth came the next day and he replaced the fuse and they charge me $150. Two hours after Seth left the heat pump tore up again. He came the next day and supposedly put in a new part, and charged me $100 , about an hour after he left the heat pump tore up again. I called Seth, and he said that he would be out the next day, he never did. After about two days of me calling and them not showing up Seth showed up and he said that he had to order a part . Every time I called the office, they told me that they were on their way, and they would be at my house after 3 o'clock. They would never show up and they would never call to let me know why they were not coming. On January 11, I got a text from Seth that said that the part was in and he would be here the next day which was on a Friday. I called the office the next day , Denise, who answers the phone, and always lies about them going to come out, she said that they were on their way. Once again, they never did show up and they never called to tell me that they were not coming. So then we got the snow, and now the snow has come and gone. But they have never shown up to put my part in that is under warranty. I talked to Justin Trout, on January 15, 2024, the owner, and this was the third time that I have spoken with him with text. He told me that they would be at my house On January 17th , Once again, they did not show and they never called. I received a phone call on January 22 from Denise who works in the office. She said they will be out there after 3 o'clock today to put in your new part. Once again, they did not show and that's the last that I have heard from them Justin Trout's told me that I should use my emergency heat. My heat pump tore up on January 3, 2024 and it is January 25. I paid them $250 and they have done nothing to fix my heat pump

I requested beginning of October 2025 to have gas fireplace repaired or replaced. I was told a tech…read morewould call later that day. A week later, Tech calls and we schedule. 2 weeks later he comes says I need a new insert. Fine, he measures, says it has to be ordered I should get a quote within a week. I hear nothing. After leaving messages and nothing, I get in touch on Facebook in Mid November. Say they want my business,because I had said if you don't want to do it because there's not a lot of money in it,just tell me. Assures me it's not the case and they'll definitely be in touch. I was trying to take care of it in advance of winter weather To date 5 August 2025,it's not repaired. I guess they didn't want my business afterall.

New heatpump is saving me $250 per month on my power bill, and I love my new system. Highly…read morerecommend. Thank you Precision for the professional installation

purchased a heat pump from eastern airflow in 2016. It is under warranty. On January 3, 2024, my…read moreheat pump stopped working. I got a hold of Seth who works for Justin Trout, Seth came the next day and he replaced the fuse and they charge me $150. Two hours after Seth left the heat pump tore up again. He came the next day and supposedly put in a new part, and charged me $100, about an hour after he left the heat pump tore up again. I called Seth, and he said that he would be out the next day, he never did. After about two days of me calling and them not showing up Seth showed up and he said that he had to order a part. Every time I called the office, they told me that they were on their way, and they would be at my house after 3 o'clock. They would never show up and they would never call to let me know why they were not coming. On January 11, I got a text from Seth that said that the part was in and he would be here the next day which was on a Friday. I called the office the next day, Denise, who answers the phone, and always lies about them going to come out, she said that they were on their way. Once again, they never did show up and they never called to tell me that they were not coming. So then we got the snow, and now the snow has come and gone. But they have never shown up to put my part in that is under warranty. I talked to Justin Trout, on January 15, 2024, the owner, and this was the third time that I have spoken with him with text. He told me that they would be at my house On January 17th, Once again, they did not show and they never called. I received a phone call on January 22 from Denise who works in the office. She said they will be out there after 3 o'clock today to put in your new part. Once again, they did not show and that's the last that Thave heard from them Justin Trout's told me that I should use my emergency heat. My heat pump tore up on January 3, 2024 and it is January 25. I paid them $250 and they have done nothing to fix my heat pump.

Loser told me what I wanted to hear. Got the deposit and ignored my calls for a month. Had to hire…read morean attorney and sue him to get him back to the house. His employees talk about him very badly. Any good review on this guy is a fake one. bad work and workers had no idea what they were doing. He never showed up on job. Tried putting used equipment off on me. Came to learn if Justin Trout is talking he's lying. Anyone local will tell you to run. He's dishonest and he has a reputation locally of being a crook. Stay away. He's been arrested for taking an old woman's money and not ordering her unit. Refused to answer her calls. She hired a lawyer and threw him in jail. Quick google search will produce a mug shot..RUN FOLKS..RUN

Great ppl who always work with you and always have the best interest of the customer and your…read morebusiness is valuable to them and they always will be there for you when anything happens unexpectedly.

From the owner: Providing Comfort for Your Family All Year Longread more

Jerry has rescued me many times, fixing the furnace at my Mother's old house in Hazard…read more Trustworthy and knows his stuff.