Lonnie Dixon and his team installed 2 new mini split units in my home. Very courteous and…read morerespectful. He responded to every call and inquiry I made and did so very timely.I am very satisfied with the products,but am especially impressed with the customer service.Highly recommended.Straightforward guy who don't try to feed you bullcrap or sell you more than you need. Very satisfied customer.

From the owner: We offer a large variety of brands and systems. We cover everything from residential to commercial…read more We specialize in custom ductwork and sheet metal work. Our equipment ranges from conventional systems to minisplit systems and inverter flex systems. Our inverter systems are some of the most energy efficient equipment with the newest technologies available to save you money and keep you comfortable.

I purchased a heat pump from eastern airflow in 2016. It is under warranty. On January 3, 2024, my…read moreheat pump stopped working. I got a hold of Seth who works for Justin Trout, Seth came the next day and he replaced the fuse and they charge me $150. Two hours after Seth left the heat pump tore up again. He came the next day and supposedly put in a new part, and charged me $100 , about an hour after he left the heat pump tore up again. I called Seth, and he said that he would be out the next day, he never did. After about two days of me calling and them not showing up Seth showed up and he said that he had to order a part . Every time I called the office, they told me that they were on their way, and they would be at my house after 3 o'clock. They would never show up and they would never call to let me know why they were not coming. On January 11, I got a text from Seth that said that the part was in and he would be here the next day which was on a Friday. I called the office the next day , Denise, who answers the phone, and always lies about them going to come out, she said that they were on their way. Once again, they never did show up and they never called to tell me that they were not coming. So then we got the snow, and now the snow has come and gone. But they have never shown up to put my part in that is under warranty. I talked to Justin Trout, on January 15, 2024, the owner, and this was the third time that I have spoken with him with text. He told me that they would be at my house On January 17th , Once again, they did not show and they never called. I received a phone call on January 22 from Denise who works in the office. She said they will be out there after 3 o'clock today to put in your new part. Once again, they did not show and that's the last that I have heard from them Justin Trout's told me that I should use my emergency heat. My heat pump tore up on January 3, 2024 and it is January 25. I paid them $250 and they have done nothing to fix my heat pump

Loser told me what I wanted to hear. Got the deposit and ignored my calls for a month. Had to hire…read morean attorney and sue him to get him back to the house. His employees talk about him very badly. Any good review on this guy is a fake one. bad work and workers had no idea what they were doing. He never showed up on job. Tried putting off used equipment off on me when I bought new. Came to learn if Justin Trout is talking he's lying. Anyone local will tell you to run. He's dishonest and he has a reputation locally of being a crook. Stay away. He's been arrested for taking an old woman's money and not ordering her unit. Refused to answer her calls. She hired a lawyer and threw him in jail. Quick google search will produce a mug shot..RUN FOLKS..RUN

The service on my Generac was quickly done and the cost was very reasonable! They have serviced my…read moreheating system and I recommend them!

From the owner: Precision heating, Cooling, and Electrical is the Precise, Exact, and Professional HVAC Company…read morethat will keep you nice and cool even if it is 100 degrees outside, and we will keep you Warm in the Wintertime even if the temperatures drop to 0. Our Electrical division can handle anything as Small as Replacing Old Light Switches, or Completely Wiring New construction from Start to Finish. We can also help you with High Voltage if you are trying to get that New Mine up and running, or We Can Solve existing High Voltage Problems you may have. We set New Electrical Service, and we Install Whole Home Generators or Large Commercial Generators up to 150,000 Watts. Air Conditioning and Heating At Precision Hvac, we Service and Repair ANY BRAND of Heating and Air Conditioning systems. We are an Authorized American Standard Dealer, and we Sell and Install New Units for Replacement as well as New Construction, Mini Split (ductless systems,) we Replace old Duct Work and do New Construction Installation, Install Thermostats, and Do Preventative Maintenance. Our Technicians are not only Precise, Exact, and Professional, they are fully Licensed, Trained, and Insured. We will keep you Comfortable in any weather year round whether we are repairing your old system to get it back up and running, or we are putting in a new system for you. We Strive for Customer Satisfaction 100% of the time with both our Residential and Commercial Customers. We give Free Estimates on New Systems.

My husband and I purchased an unit Comfort Maker Model #N4H424GKG101 on April 2nd 2018. from Justin…read moreTrout owner. We paid down $3,000 down and financed the rest for $110 withdrawn monthly from our bank account. It took them 2 months to install due to different excuses as didn't have the parts or going to get the parts and not returning, etc. 2 days after installing the unit wasn't working so the service tech put freon in it, still didn't work it needed a part. We had to wait for them to order the part. That issue was finally solved. Only 5 months later the heat is not working properly. They have sent 3 technicians out 4 times. All putting freon in the unit then coming in the house and manually putting the heat to 75 degrees to 80 degrees then placing the gauge on it and stating it's working. We tried to explain to the technicians that when we set the thermostat on 70 or 71 and the temperature outside is 40 and below that our heat is blowing cold (cool) air not heat! My husband called the company to explain what is going on the receptionist reaches the phone to owner Justin Trout and rudely he tells my husband that he is not in the habit of sending his men out he had to with our unit. Justin finally tells my husband that he will do us a favor and send a man out on Friday Nov. 2nd 2018. The receptionist call and cancels that appointment. The receptionist reschedules Monday 5th no one showed up so he calls and the receptionist said she would call back. No phone call and now they are not answering their phones. Most unprofessional company I have experienced. The worst part is we have a minor in our home and they don't care that winter is approaching. I only wanted our unit to work and now we will be hiring a lawyer.

purchased a heat pump from eastern airflow in 2016. It is under warranty. On January 3, 2024, my…read moreheat pump stopped working. I got a hold of Seth who works for Justin Trout, Seth came the next day and he replaced the fuse and they charge me $150. Two hours after Seth left the heat pump tore up again. He came the next day and supposedly put in a new part, and charged me $100, about an hour after he left the heat pump tore up again. I called Seth, and he said that he would be out the next day, he never did. After about two days of me calling and them not showing up Seth showed up and he said that he had to order a part. Every time I called the office, they told me that they were on their way, and they would be at my house after 3 o'clock. They would never show up and they would never call to let me know why they were not coming. On January 11, I got a text from Seth that said that the part was in and he would be here the next day which was on a Friday. I called the office the next day, Denise, who answers the phone, and always lies about them going to come out, she said that they were on their way. Once again, they never did show up and they never called to tell me that they were not coming. So then we got the snow, and now the snow has come and gone. But they have never shown up to put my part in that is under warranty. I talked to Justin Trout, on January 15, 2024, the owner, and this was the third time that I have spoken with him with text. He told me that they would be at my house On January 17th, Once again, they did not show and they never called. I received a phone call on January 22 from Denise who works in the office. She said they will be out there after 3 o'clock today to put in your new part. Once again, they did not show and that's the last that Thave heard from them Justin Trout's told me that I should use my emergency heat. My heat pump tore up on January 3, 2024 and it is January 25. I paid them $250 and they have done nothing to fix my heat pump.

Great ppl who always work with you and always have the best interest of the customer and your…read morebusiness is valuable to them and they always will be there for you when anything happens unexpectedly.

From the owner: Providing Comfort for Your Family All Year Longread more

Jerry has rescued me many times, fixing the furnace at my Mother's old house in Hazard…read more Trustworthy and knows his stuff.