If I could leave less stars I would. They were awful, I went there for a root canal and no one was…read morehelpful or reassuring about anything. I've never had any major dental work and was nervous, they repetitively ignored my concerned didn't give me proper or complete information about my treatment nor aftercare. They dismissed my pain and discomfort over and over. If you care about communication or are just more nervous about seeing dentist don't go here they don't care about how you feel or about your comfort with their work in your mouth. Don't go here.

if there was an option to leave negative star reviews I would but 1 will do, my girlfriend has been…read moregoing here for a while now and she had confirmed an appointment via the awful automated telephone service and when she was heading to her appointment the front desk claimed she never confirmed it and it was cancelled which therefore caused her to get charged a "past due" amount on her credit card and which also caused her to get a major hit on her credit score because it was a payment plan for a retainer. all in all this place is a mess and I would NEVER recommend anyone to go here it's a mess, so excited for her to leave this place and whoever works here doesn't have morals in line. Cherry on top was when she was Imperative to be seen for this app, the person At front desk didn't put her on hold and asked the boss what to do and they said to just say "the printers are down" for her retainer and she overheard these people BLATANLY LYING to get out of the appointment what a disappointment this place is. DO NOT GO HERE

Dr. Mourmoutis was my dentist from 2012 to 2021, both in Melrose and later in Boston, and while his…read moremanner was not what I woud call very personable, I felt he was a good dentist who served me well for nearly 9 years. On more than one occasion I wrote post-visit personal notes to his office expressing my appreiation. However, composite resin bonding which he applied to my maxillary tooth #3 on 1/25/21 broke off during routine home dental hygiene (brushing and flossing) on 3/21/21. I returned to his office to have the bonding reapplied and he accused me of subjecting the tooth to severe non-routine stress, but agreed to re-apply the bonding without additional charge. However, he told me the second application would likely not last due to whatever abuse he thought I was subjecting the tooth. Despite his prediction, the second bonding application is still going strong 4 years and 4 months later because, I suspect, the second application was done more properly than the first. Unfortunately, however, that experience told me I needed a new dentist, hence the 4 instead of 5 stars.

My husband and I have received our dental care from Dr. Mourmoutis and his staff for about 5 years,…read moreand we couldn't be happier. They are friendly, caring, prompt, and tremendously competent people, and they have been very patient any time we needed to change an appointment or change to a different dental insurance carrier. We go for our routine checkups, and we've had a couple of dental emergencies, too, which they have always accommodated. I'm writing because I had a hard time deciding how to find a dentist when we first moved to town, and I would have loved some guidance. You really can't go wrong with Dr. Mourmoutis.

Been to them twice,and very satisfied by their work and professionism.Highlly recommend.read more

I had a terrible consultation with Dr. Neil Hornung regarding my wisdom teeth. From the start, the…read moreexperience felt dismissive and unprofessional. He began by asking me how I got there -- "by automobile or train" -- then followed with a sarcastic remark about horse and carriage. Obviously, I was there for my wisdom teeth, and his tone immediately felt condescending. Instead of explaining things clearly, he relied on medical jargon and made me watch a generic video that was supposed to "answer all my questions." At the end, he actually quizzed me on what the video said, rather than taking the time to talk through the procedure with me directly. When I expressed that I was scared, he completely ignored me. He just repeated over and over how my risks have gone up because of my age, but gave no real information about anesthesia options, what to expect during surgery, or how recovery would work. At one point, he sat with his back turned to me for over 10 minutes while dictating notes into a device. I don't think I've ever been in an appointment where the doctor completes all of their documentation with me still sitting in the room. At one point, he stuck a probe in my mouth, let go of it so it was hanging there stepped back, and joked about how "see that shouldnt happen, that's the pocket where your tooth is." It felt careless and unprofessional. Overall, there was zero compassion or empathy. I left the appointment feeling shaken, uncared for, and even more anxious than when I arrived. This was not the kind of care or professionalism I would expect from a dental specialist. I would not recommend Dr. Hornung to anyone seeking wisdom teeth removal.

Stay away from this one the quality of care was fine The…read moreoffice staff blames corporate for any mistake they make, and they do not correct their mistakes they just give you a another threatening bill that will double the next time you get the same bill with the same mistakes time after time and they tell you it's not their fault it's corporate and they will not change their policy, even though you've proven to them that your insurance will cover the bill Evidently corporate and the office staff in Chelmsford run their office very silly - (never again) stay away from this one

Run the other way. The dentist is fine. The billing is either fraudulent or incompetent. billed my…read moreinsurance company wrong then chased me around for payment I never owed and nobody at the office could sort it out. Do yourself a favor and go somewhere else.

Let me tell you what kind of guy Dr. Drew is. When my son was a youngster and wearing braces he…read moresustained a mouth injury playing on swings near our house. Because his mouth was bleeding near this braces we rushed him to his orthodontists office but he needed dental help immediately. Being in the same building he was ushered to Dr Drew's office upstairs where he was IMMEDIATELY treated and released. My wife was a wreck because I was working out of town. She actually left the office forgetting to pay for the visit. lyer that night she called and left a message in the office regarding payment. Next day the office called home telling her not to worry and that Dr Jim had done a "favor" for Dr. Lem downstairs. True story.

This is the best dentist by far! Completely painless and I'm not kidding. Dr. Drew is an amazing…read moredentist, does everything in house and has the best PRICES as well. There's no reason to look for someone else. Dr.Drew is the best!

I came to them because I had a broken crown. My dentist could not fix until January. They made me…read morean appointment right away in the. same week to fix this for me. They were very caring and informative in the steps they were taking and to make sure I was comfortable I will definitely switching to them and going back there for all my dentist needs.

I go especially for Dr. Kyung Chung. He is so meticulous in cleaning your teeth it's amazing…read more Usually at other dentistries, a hygenist might do the cleaning but so far in the years I've been coming here, Dr. Chung personally does it. I also had some fillings done and he makes sure my bite is perfect before I leave. I find that he's willing to do the job right rather than hurry you out the door and onto the next patient.

Big shout out to Chelmsford Dental Associates!…read more It's always a pleasure to see Tene Mello and Dr. Stefo. I've been seeing these folks for years, and my teeth have never felt better. If you're looking for a dentist, I highly recommend Chelmsford Dental Associates!

A great place for ALL of your dental needs....including an INSURANCE plan that is awesome. High…read morelevel professional care, Brilliant dental professionals and an honest "TEAM" spirit. This is not my first big movie.... it is the truth and there is also "Kindness" in the air once you step in the building. I am so happy I discovered them.

Five stars beginning with my initial phone call to my first appt. Amy and Bridget at the desk were…read moreboth pleasant and smiling. Aimee, the hygienist, was friendly and knowledgeable and Dr. S was pleasant and incredibly patient while he explained my treatment plan so I could understand. Believe the reviews you have read!

Dr. Torissi has been our family dentist for the past 15 years. Great find! Everyone in this…read moreoffice is awesome; like family. Dr. Torrisi even came into the office for an emergency on a weekend morning, which was unexpected and greatly appreciated. Have recently seen their newest dentist, Dr. Maripuri, who I also highly recommend. Cudos too for their high tech. office, which makes the most difficult procedures quick, easy & painless. Overall GREAT practice. Would highly revommend.