WASHINGTON PACIFIC EYE ASSOCIATES @ KIRKLAND…read more Parking here can be a little difficult since it's mostly street parking. Just make sure you find a spot that allows two-hour parking rather than 30 minutes. I'd recommend parking on the left side near Jimmy John's or the Overlake Clinic, there's a good amount of street parking on both sides of the road in that area. I came in around 10 AM and the staff were extremely friendly. They asked about my day and how my morning was, which I really appreciated. I signed a couple of papers to get started and provided my insurance information, my mom is also on the insurance, so it was really nice that they already had a primary provider on file. I was quickly taken into a room and completed a few exams. I also received a free wellness exam since my mom is a current member, which was a huge plus. One thing I really liked about this place is that they don't do the air puff test that most eye doctors use. Usually there's a blue light you stare at and a puff of air that can irritate your eyes, so I was preparing myself for that. I was really happy they didn't do that here. Everything felt very subtle, comfortable, and smooth throughout the exam. The doctor was very kind and thorough. I did end up needing glasses, especially for long-distance driving, and the whole process of getting that figured out was quick and easy. I was able to choose my frames right after, and it was a very seamless experience. My total came out to around $100, and my insurance covered a large portion of it. My glasses should be ready within the next two weeks. Overall, I really loved this place. The staff are incredibly friendly, the process was easy, and the care was great. I would definitely recommend stopping by and I would absolutely come back again.

These people just go above and beyond, I have had 2 previous Eye Care facility prior to Washington…read morePacific Eye Association and customer service just get better & better Front desk team and Jay ... Thank You for amazing customer experience and for making the process so easy & efficient

Amazing Doctor and amazing clinic! can't recommend enough!! The only down side is he is so great,…read morehe's incredibly tough to get into. I wish he could clone himself!

The most caring and knowledgable doctor out there. Cannot say enough good things about him. The…read morepreemie who took care of is now 18 and we would continue to go back to him forever if we could. The best of the best.

Very personable very professional easy to talk to would highly recommend. Excellent follow through…read morepre-and postop directions were easy to follow a good experience.

Dr Batson rocks! After 12 eye surgeries with multiple surgeons over the last few years, I really…read moreneeded to find an excellent eye doctor and group practice. I only wish I'd found Dr Batson sooner. I had pretty much given up hope in seeing anything better as I was left with permanent double and blurred vision with ~18% distortion. Dr Batson and his team actually made it happen. Dr Darton worked her magic with prism technology and Taylor handled everything else. Unbelievable, that after almost 3 years, I can actually see what I never thought I'd see. FYI: If you didn't know already, Dr Batson has been recognized for his skill and surgical decision-making and earlier, for guiding other residents in surgical technique during his time at Vanderbilt University, even receiving the prestigious Resident Teaching Award. I am beyond grateful!

Dr. Kitamura has been my eye doctor for many years, and I trust her completely. She's kind,…read moreknowledgeable, thorough, and always takes the time to explain everything clearly. The staff is friendly and professional, and because of my great experiences here, I've referred several family members and friends over the years! I highly recommend this clinic for their exceptional care.

5 stars for the optometrists (I've seen Dr. Kitamura for ~15 years. She's great!). The medical…read moreassistants/techs have also always been friendly and helpful. 2 stars for the administration system here. They forget to invoice you for things, then send you bills for nonpayment, then when you do pay the bill they forgot to send you in the first place the front office doesn't communicate with accounting, etc etc. Or they overcharge you for services you didn't receive and you have to argue with them over the phone about it. If you pay at time of service make sure to inspect your bill very carefully because it's a pain to try to get it corrected later if there's a mistake. I'm feeling generous so the clinic as a whole gets 4 stars instead of 3, but that's entirely being driven by the quality of actual care providers not by the rest of the office.

My eyes became infected the next day. They were so swollen I couldn't see. He wouldn't see me…read moreuntil I threatened of going to another doctor. It took over 2 months before the swelling started to go down, and 6 months for the scarring to subside. The surgery didn't improve my blepharitis - I still tear constantly and now my face is not the same, I have dimples in the outer corner where I was sewn up, and my eyelids still sag. I would NEVER suggest anyone go thru this torture. The outcome was worse than the condition. I also have to add that they provide release forms JUST prior to surgery. I didn't have time to read all of the fine print. I woke up to Dr. Sires' INTERN sewing me up. When I asked him, he said it was in the paperwork. I wasn't given a copy so I couldn't verify. I paid $$$ to have an expert, NOT an intern.

I had a similar experience as Lisa B (another reviewer). Woke up to find an intern working on one…read moreof my eyes! That eye was much more bruised, swollen, and beat up looking than the other eye and took much longer to heal. About a year later, when the improvement Dr. Sires promised never materialized, I went to another doctor (ophthalmologic plastic surgeon), and she was quite surprised at the poor results. I had to have the surgery again, done by her (and had to pay for a second surgery on both eyes!), to correct the poor work Dr. Sires and his intern did on my face. I strongly recommend staying away from this doctor.

I'm a newer patient of Dr. Lee's and really enjoy having her as my eye doctor. Dr. Lee and her…read morestaff are so thorough, compassionate, and friendly. It was really easy making an appointment, especially during the time of Covid. I ordered contacts through Kirkland Family Eyecare and it was a breeze using my insurance and scheduling a pick up. I highly recommend Dr. Lee to anyone in the market for an eye doctor. She truly cares about her patients and their eye health!

I've been going to Dr. Lee's practice for years and I can't recommend her enough. She is so sweet,…read morepatient, and caring. Her receptionist Kelsey is always super friendly and communicative. If you're looking for a new eye doctor, I don't think you could go wrong with Dr. Lee. She's the best.

I had an excellent appointment with Dr. Nguyen! It was like being treated be your friend. He was so…read moreeasy to talk to, yet very informative. He answered all my questions and addressed my concerns with care and clarity. He made my appointment fun and engaging while also being very thorough and educated me on steps to take for eye health. I will definitely be back here for my next check up. I strongly recommend Dr. Nguyen. Special shoutout to the front desk staff and nurse as well. They were welcoming and friendly.

They were extremely helpful! Very friendly staff they went the extra mile in calling my insurance…read morefor me. They helped me save money! Stephanie and Winnie for sure made my life much better during this visit!

I whole-heartily recommend Dr. Michael Rizen, MD. He is the best Ophthalmologist I've come across…read morein my 76 years of life. Dr. Rizen fixed my eye-sight that was quickly disappearing by performing cataract surgery on both eyes, and he continues to care for my vision on follow-up check-ups. I kid you not, if you want an expert eye-doctor, there is no better choice than Dr. Rizen practicing ophthalmology in Bellevue, WA. My eye-sight has been expertly restored, and I am publicly thanking Dr. Michael Rizen for his professionalism, expertise, and friendly manner. Dr. Rizen, you gave me my eye-sight back and I personally thank you. Benjamin Marquez

Hello, I have been using this clinic now for years. I have…read morehad some of the best eye care. Until today I tried to contact Dr. Lyne and Dr. Sean Batson who happens to be the CEO of Washington Pacific Eye Associates in Kirkland Wa. I set up a appointment a year in advance with Dr. Lyne- I missed the appointment and was sent a $75.00 Fine. I called their office to see why I did't get a phone call or a reminder of any kind. When I called the office manager Sarah V. I was wanting to set up an appointment with my Eye Doctor. I was rudely told that I can't set up an appointment, once I pay for a $75.00 Missed appointment fee then you can set up an appointment. The word of the wise: Don't use this clinic for anything. Sarah V. is very rude this whole experience has been awful. I find it complexing that the CEO Dr. Sean Batson would allow Sarah V. act this way and get in the way of Doctor patient privilege over a lousy Fine of $75.00. Remember if you do use this clinic and if you make a Doctors appointment in a year advance don't forget because Sarah V. will yell this at you.. " It's your responsibility to remember a year in advance to keep your appointment". Best of Luck Very disappointing...