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    Stephen L Chen, MD

    4.0 (1 review)

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    8 years ago

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    Legacy Medical Group-Gastroenterology - I was so thrilled with my experience I returned with flowers. Gratitude is the best attitude!

    Legacy Medical Group-Gastroenterology

    3.0(2 reviews)
    20.1 mi

    By far the worst scheduling staff in the network. Referral was sent by primary care letting me…read moreknow it will be 2-3 week before I hear from them to schedule. Mt. Hood office did not call at all. Two and half months later I call all day multiple times, and they have no one available to schedule my appointment, you can leave a message however the staff tells you no one will call you back that day or the next. No guarantee your call will be returned. Called as soon as the office opened on my 3rd day at attempting an appointment, second try got a scheduler who did everything possible not to schedule me, told me there are several people ahead of me that need to be scheduled (which I believe based on my experience) Asked me several medical questions then said I can't be seen without seeing a specialists for INSUREANCE reasons not medical. It's policy. Cant's see a specialist until end of next month no colonoscopy can be scheduled until the specialist refers me (over a video chat) the whole process begins again waiting to be scheduled for a colonoscopy. Mt. Hood Patient statement is an outright falsehood, they scheduling staff care nothing about you as a patient, literally told me she has 1000's of referrals everyday doesn't even read them, too many patients no Cares to give. Good Luck I'm going out of network for care.

    Back in June or July I had a double colonoscopy (upper& lower) and stomach biopsy. My entire care…read moreteam was knowledgeable and caring. Especially my doctor. Who's name I won't say for confidentiality but he was the best!! So was my anesthesiologist and nurses! I appreciate Legacy Gastroenterology Gresham very much. Being only 26 years old at the time, I was so nervous for my first colonoscopy but following my doctors instructions to a T helped and my after recovery was easy peasy. My fiancé who was there for my check in, pre procedure, and waited till I was out of the procedure room- was super thrilled at how quickly and on time everything was. I was thrilled at how clean and covid cautious the facility was. I'm constantly raving about my experience at this care facility and I hope others continue to seek healthcare if needed. I know Mental health has sky rocketed since Covid has started and that alone can play a huge toll on your health and internal organs so I really encourage anyone having stomach issues or pain to reach out to the specialist @ Legacy Gastroenterology. By luck you may end up with my same care team but I suspect all their staff is equally as qualified! Just remember if it doesn't feel right it's okay to ask for a new provider as being comfortable with your medical procedure is extremely important!

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    Legacy Medical Group-Gastroenterology - Legacy Gastroenterology pre procedure.

    Legacy Gastroenterology pre procedure.

    Legacy Medical Group-Gastroenterology - Some of the flowers were from our garden out in the country!

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    Some of the flowers were from our garden out in the country!

    Stephen L Chen, MD - gastroenterologist - Updated May 2026

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