Member Home Loan in Houston needs to be shut down. I mailed them a check on July 29th and it had…read morenot been processed by August 15th. I tried calling them several times and always had to wait over 20 minutes to speak with someone. The blame everything on the mail. My late husband had the same problem with them saying they did not receive the payment. Then they wanted to charge us a late fee. I asked a guy for the contact office in Minnesota. he gave me an bad number to call. I finally got in touch with Nick in the Minnesota office. I explained the problem I was having with the Houston office. He was able to get my payment applied immediately.

I really wanted to like member home loan after being referred by my credit union. Sadly it took TWO…read moreWEEKS and 4 follow-ups to get a response on application. As a professional in the industry that's unacceptable. I moved on to another lender with prompt response times.

I love Sweetwater. They are very efficient, always give me the best rates and make the entire…read moreprocess quick and painless. I've worked with Jim three times now and he remains consistent, professional, responsive and knowledgeable in every circumstance. I've completed a refinance of my 1st home, a finance of a 2nd home and a cashout refinance. I have no complaints from either. If you want a company that is consistent and will work hard for you, I highly recommend Sweetwater.

I have had a wonderful experience working with Sweetwater Mortgage…read more Jim, Elle and Gayle have all been extremely helpful and have helped us with a home refinance and mostly recently our new home. I couldn't recommend another mortgage company any higher and if you want the best rates and service give them a call.

Alex & Ross were great. They kept me abreast of everything that was happening and what I should…read moreexpect. They were very knowledgeable, and gave me options that I was comfortable with

I got multiple mortgage pre-approvals from different lenders and Academy quoted me the lowest…read moreinterest rate right away. Alex Rayner was very helpful the entire time.

Rick is quick to respond, had excellent communication and was able to work with me to lock in a…read moreloan asap so I could my first house. Rick is a great resource you can trust

Very nice and easy going guy. He helped me got my first home. He takes his time to explain the loan…read moreprocess. Keep Up The Good Work!!!!

Definitely not recommended. Chris was very polite and rude all at once. Initially I would say that…read morethe first impression was not great perhaps they do better in the long run. However they are completely out of compliance they are not professional the way they handle business. They do not get you any kind of information that enables you to do anything at all with the information that they get from you. I would not recommend anyone to do business with this company. Absolutely the most unsurprising yet surprising experience that I've had. Very nice and cordial but my goodnessAbsolutely terrible customer service. This place screams audit. I asked to speak with a manager I was denied. I was given a denial letter even though I withdrew my application that is also out of compliance. When I asked for the figures since they took all my information and did not provide it to me effectively they hung up on me. Absolutely one of the most disgusting experiences I have ever come across and I am very sorry for anyone who has had their loan through these people. For anyone that's interested you can contact the Texas regulatory board for realestate via the CFPB.

Here is an honest review of this company for the borrower, the new employee, or the current…read moreemployee. I will add that most reviews on here are from current or previous employees, realtors, or their family members. For the borrower. Be cautious of this company. They complicate many customers loans. Realtors would call over 20 times to get answers on the loan, only to find that it will not work or the company does not know what they are doing. It is a horrible experience. For the new employee. Be careful about who you trust here. Do not let the words "we are a family" fool you. Expect to carry on triple of what you were hired to do. Most things they say will change. There is no structure here, no flexibility, high-cost benefits, and you will be underpaid. I have even heard of a few employees missing money on their paychecks, a very sad thing. Steer clear of this place because no one really knows what's going on. For the current employee. You deserve better, go out there and get a new job. You are capable of a job that will pay you more and actually take care of you as you take care of them. That is my two cents

I had a fabulous home buying experience. Jennifer exceeded all of my expectations & was always…read more(literally always) available to answer all of my questions. Would highly recommend!

From the owner: The Cypress Mortgage Pro Team is the #1 Home Mortgage Professionals in Texas that offers clients…read morethe #1 attention and detail they deserve for their residential mortgage loan needs. Cypress Mortgage Pro can assist you with your first time buyers program ( FHA ), Conventional, VA Loans, USDA, Home Ready, Refinance, Cash Out Refinance, TX A6 loan and many more. IF you are a newly wed and wanting to get your first dream home, Cypress Mortgage Pro can help. IF you need a bigger home because your family out growing your current one, Cypress Mortgage Pro can help. IF your needing to down size for whatever the reason, Cypress Mortgage Pro can help. IF you want to take advantage of the current low rates Cypress Mortgage Pro can help. IF you need to pull some cash out of the equity for consolidating credit cards, any debt or just need to renovate your current home Cypress Mortgage Pro can help. Contact us today so we can save you some money and put cash back into your pockets.

I tried to use this company to refi my existing home loans since mortgage rates are so low. I…read morewanted to use a particular financial company recommended by a friend who is a mortgage broker in another state. I worked with Todd. I am not sure the truth of why he never could close my loan. I am a registered nurse never been with out a job and have really good credit. I have worked for the same hospital for 3 years and most of those three years held a second job. I make plenty of money. I had back surgery in may and was injured on the job my workers compensation is guaranteed pay more so than just my job. I also get short term disability again making plenty of money verifiable! I waited three months .... then suddenly was told that he couldn't close my Loan because I didn't have a job !? I am so confused ! I have a job I have documentation and I have income !? Don't use this guy I don't know what the truth is but I went to another company who had no problem getting me a refi at a great rate within 1 month ....

From the owner: The Cypress Mortgage team is committed to providing clients with the highest quality financial…read moreservices combined with the lowest rates available in your area. The outstanding mortgage professionals here will work with you one on one to ensure that you get a financial solution that is tailored specifically to meet your financing needs. Whether you are purchasing your dream home, refinancing an outstanding loan, or consolidating debt, the highly experienced team of loan officers here can help you find the right loan program at the lowest rate no matter what your needs are. The goal here at Cypress Mortgage is to create lasting relationships with each and every client and to continue providing excellent service for many years to come. Unlike many of the larger nationwide mortgage companies that are out there, all your information will be kept secure and private. The Cypress Mortgage name is trusted throughout the community. To speak directly with an experienced mortgage professional simpl

Ed always provides amazing service. This is my send time using him as my loan officer. He answers…read moreall questions, is easy to get in touch with, is patient and very helpful throughout the process. I will continue to use him and refer him!

Edward is a great wealth of information. He is very willing to help you understand the homebuying…read moreand refinancing process and really advocates and cares about his clients. He is a great communicator, is timely in his responses and is very professional. I would highly recommend using Edward for your mortage needs.