Great doctors and staff. Labs are on sight. Convenient location Answers phone in a timely mannerread more

10 weeks to see Dr. Pilcher. Been a patient of his since he was at bromenn over 15 years ago. 10…read moreweeks to see a general practioner is ridiculous.

Never ever got to see the same doctor only thing I ever got from these people was bottles of pills…read morefinally I went to bromenn hospital and seen real doctors and they told me exactly what was wrong with me if you have some other problems and those problems that I'm talking about then go to them

My friend called in today to see if they could help him and the lady that answered the phone was…read morevery short with him and kept putting him on hold before he could fully answer any questions she was asking and then laughed at him when he asked if there was a bed available for him. Now it took a lot of courage and willingness for my friend to make this call today and after he spoke to whoever answered he got very discouraged and mad and felt embarrassed and wanted to say forgot it all and just go use. So to whoever you are that answered that call shame onyou for making someone reaching out for help feel the way you did. I will be calling in the morning and making a formal complaint because what you did is absolutely unacceptable and us family and friends of this young man are..excuse my language but pissed off...I still can't believe what happened today. Terrible way to show a 1st impression

Both of my sons go here. I've always been pleased with the doctors. I've been able to call in the…read moremorning and ask to have my son seen that day and I've never been turned down. If my son's doctor is unavailable, we'll be scheduled with another pediatrician. They're all very friendly and very helpful. They also stay open until 8pm accepting walk-ins. Very convenient when you have a sick kid outside of business hours. The doctors certainly show more care and interest than those in the ER.

Better off dead than a visit with Jamie Duffy aprn, her incompetence in the mental health field…read morewill keep her in business only for court ordered counseling- those of us actively seeking help on our own won't get it here! The staff WILL traumatize you during signing in for your appt! And what ever you do, don't wear cross earrings. Your jewelry accessory will deeply offend them.

This review is for OSF Healthcare Central Scheduling. Went to primary care doctor who is affiliated…read morewith OSF. The office gave me a card with information about the test that was needed and information with number to call. The number was to OSF Healthcare Central Scheduling. Called into central scheduling to first get a person that had no idea of what the test was to be performed. Was put on a long hold then after 7 minutes the call switched to the give a rating of how your experience was. Gave a zero. Called back to central scheduling this person said he did see the test but could not schedule it and then said someone would call be back. Many hours later a person called back from central scheduling and asked when I would like the test done. I ask for first available she gave a time 8 days from time of call. This test is a quick Ultrasound that would take maybe 5 minutes or lest to complete. I asked the person if she was referring to the correct test as she called it something different than was the doctor had listed. She was not for sure and said this was the only information she had. So I was not able to schedule any test as I am waiting for my primary care to call back. This appointment should have been completed while I was at the primary care facility. Very poor service by OSF

Dr Nord has been my Dr for over 25 and loved him.Best bed side manner and is always pleasant and…read morekind.....And his office staff are they same way ever when getting shots.............well done Dr Nord.:)

I went there a few days ago for an ear issue, was treated promptly. Quality of care was excellent…read moreand staff was very understanding and friendly.

The absolute nicest people I have ever met. My family was visiting from Texas when my 2 year old…read morestarted getting a fever and labored breathing with a long term cough. I was recommended here by my husbands grandmother. The front desk, nurses, and doctor were all patient and incredibly kind from the moment we walked in. I could not control my emotions out of worry for my son and they were totally understanding and willing to be patient while I worked through my tears to give information. The facility was extremely clean and worked quickly to get us back. The nurses were so kind to him trying to be playful while getting why they needed. Once the doctor came in and spoke with us we could immediately see how down to earth she was. She took extra time to give us directions to an ER if it became necessary through the night & listen to his total history. After we left, I called back to ask questions and they were happy to help again. *this place is the kind you want to write a personal thank you card to* I would recommend this place to everyone in the area. Feeling so blessed for the time they gave us on a Saturday.

I was debating between a 4 and a 5. However, the staff and service appears to be more involved than…read morethe past. They have always been accommodating to my medical needs. I will continue to be a loyal patient.

Dr. Birge is my primary care physician. Recently I went in for stomach pain. And Dr. Beech was…read moresubbing since dr. Birge was out. Saw me in a hurry took some samples for test and ordered a strong habit forming pain medication with no warning or instruction. They called and said my tests were normal. The pains continued to the point that I had to check in at the ER one night only to find out severe infection that had grown. Need I say more? Same tests were done. Not to mention that the reception staff are rude and impolite as they can be. No longer going to go here for my medical needs. I now have ER bills for something that they couldn't quite catch in their lab tests.

Dr. B is one of the kindest people you will meet. She goes out of her way to help you with any…read moreneeds you have.