Do you know how hard it is to find an orthopedic surgeon to fix a broken ankle?It's a lot harder than I ever imagined. After getting lost in the Promedica referral system, I had to start calling doctors on my own - one full week after the accident. My sister suggested Dr. Kastel as she had seen she offered virtual visits on her physician profile. When I called Dr. Kastel's office, her office worker TonI, told her of my fall, the length of time between the ER and seeing a specialist. Dr. Kastel offered to stay late in order to see me. After taking a second X-ray she saw that the fracture was worse and that I would indeed need surgery. Dr Kastel must have had a sense that I would need the surgery because she knew she could operate at the end of the week. Not only did she stay late to visit with me on Tuesday, at least 5 other team members stayed late as well to assist. Thank you Dr Kastel, Toni and Maria in surgery scheduling for helping me with my dilemma!
One last note: during my one-on-one appointment, I found Dr. Kastel to be an excellent communicator. She knows her stuff, tells you pros/cons of surgIcal/nonsurgical treatments, and made it easy to understand bone breaks and what to expect.
If you ever need an ankle or foot specialist start with Dr. Stephanie Kastel's office. they're terrific!!! read more