One of my favorite furniture stores in the country (and I have seen many!). Great catalogue and selection, unmatched service, and overall a well run business. There are great people behind Stenella Antiques and anyone would be lucky to take home one of their gorgeous catalogue pieces. - Kashew team read more

One of the biggest, if not ne biggest vintage/antiques stores in the US! An icon of this industry, experts in furniture and decor, fair in their pricing, and honest people. Anyone would be lucky to bring home one of their pieces, I love this store! read more

I'm writing to share a customer service matter involving Stenella that just wrapped up today (1/23/2025); the following are the highlights of the interaction. I originally engaged Stenella over the summer re: selling/consigning a large quantity of Kittinger/Colonial Williamsburg furniture. We exchanged some preparatory emails, but "got down to business" in October. From the beginning I was very clear that the condition of the furniture ranged from very good to "lived in"; I followed up this general description with crisp, labeled photos of the pieces I was looking to sell on 10/19. I didn't hear anything back, so I followed up 3x via email and left one message. On the day of my call (11/5) I received an email apologizing for the delay and providing me with basic consignment information and a listing of steps to consign, two of which were already marked as "approved". Because the second of these stated "Items are evaluated for consignment approval. (approved)" I understood that we were moving forward. I asked a follow-up question, and received a response on 11/6, which contained information re: how we would/could handle the shipping and related expenses. There were several additional email exchanges, and on 11/24 I provided a detailed description of the pieces that aligned with the photos I had sent, along with several additional photos and questions (inc. whether the new pieces could be included). The gentleman I was engaging with had indicated that he was open to answering any questions I had and, because I am new to this process, there were some issues I was hoping to get clarification on. Again I heard nothing, so I followed up with emails on 12/3, 12/10, 12/30, and 1/21, as well as left two messages. I fully expected the next communication from Stenella to be responses to my final outstanding questions (which I needed to accurately complete and finalize the contract on my end), and guidance regarding how to set up a date for the furniture pick-up; instead, within ~40 mins. of my hanging up the phone today I received an email from Stenella stating that they had changed their mind due to the condition of my furniture. I was shocked, as (1) I had been very clear from day one re: the status of the furniture; and, more importantly (2) they have had the photos since October and never once during all that time did they even hint that they didn't want to move forward - in fact, every interaction suggested the exact opposite! While I understand that Stenella is not required to do business with anyone, I do believe that - if they weren't interested - they should have indicated that in October (when they received the photos), and not led me to believe we were moving forward. I relied on our exchanges, and now feel as though I've lost over three months of researching alternatives (while also increasing the aggregate cost of what I will ultimately pay in storage fees). I feel this is a really unprofessional way to treat potential customers, and I think it's important that people considering doing business with Stenella are made aware that this could happen to them as well (and to take appropriate precautions). I was really thrilled to find Stenella, and to say I am disappointed is an understatement. Honesty and transparency really do matter. read more

Purchased an antique grandfather clock from Stenella Antiques recently. I live north of Boston. The staff was professional and prompt in replying to questions in email. Delivery team was great. The clock was carefully carried into my house. Perfect transaction. I think this company is great! The old clock is a classic. (Pic attached). Overall, very happy to work with Stenella. Highly recommended! read more

Stenella Antiques - Antiques Near Me - Perkasie, Pennsylvania

The chairs we bought from Stenella were exactly as described and in mint condition. So excited to have them and they perfectly complete our set. But the thing that sets Stenella apart from the competition is amazing customer service. The people in the office were professional and helpful. The chairs were shipped quickly and the delivery person called several times in route to keep us informed of his progress and when he would arrive. Highly recommend doing business with these professional antique specialists. read more

Ordered an armoire for an upstairs bedroom from the retailer and advised that it would need to be brought upstairs by the delivery service. Price, delivery charge and delivery date were agreed, but when the delivery service arrived, the service would not bring the armoire upstairs. So, I rejected the order (wouldn't even see the armoire or let it be brought off the truck. The good news is that the retailer accepted the armoire back and credited my credit card (though wouldn't do so until it received the armoire, which was not right). The bad news is that the retailer offered to re-deliver the armoire and have it brought upstairs for about twice the original delivery charge (when the delivery charge already was high for my region) and offered only a limited price reduction on the armoire (not as much as the increase in the "new" delivery charge - only a few hundred bucks in issue). So, I said "no.". This probably is a responsible retailer because it took the armoire back and credited its price. However, I would have been more impressed if it had done so immediately instead of waiting to receive the armoire back and if it had stuck to the original deal and absorbed the full increase in the "new" delivery charge rather than only part of the "new" delivery charge. read more

outstanding company.( please consider the information from an employeewho has been employed at stenella for about 20 years: "they are entirely honest. i have a really high regard for the people at stenella. they are the best people in the world to work for." read more

I bought a dining set from this crew and it's hard for me to know whether they misrepresented their product or whether the shipper damaged my items in transit. Most likely both parties have responsibility here. I'm not sure I would call them "rude" in their post-sale interactions with me; let's say "curt" and completely lacking in empathy, shall we? I was really offended when they blamed me for the condition in which I found their furniture. While the boss there offered to restore the table and chairs to the condition depicted in sales photos, round-trip shipping would be my responsibility. Had they said "we are so sorry you had this experience, please accept this 25% discount certificate," I might have given them another chance...different shipper for sure! Instead, I'll never buy there again. No need to spend thousands and then have my honor questioned. Overall, very unpleasant experience. Caveat emptor. read more

VERY Unprofessional In Dealing with Table and Chairs Sold to Them Agreed on Price Were Notified When Pick-up Was Needed 5 weeks out was Told Could Arrange in 3 weeks NEVER Happened read more

I purchased a chest from them and picked it up at the show room. They have many beautiful things; more formal style furniture, but top quality. If you love beautiful furniture, it's worth a look. They are also very friendly and helpful, they let you look to your heart's content but are ready to help when you need it. I thought the prices were reasonable for the brands: Baker, Henkel Harris, etc. They did have a few bargains...wish I needed more furniture. read more

This is a warehouse building so be prepared for a cold search in the winter, BUT it is worth it. This is not junk. This is very nice used furniture, for the most part. Some new. They are very helpful and patient with the customers. They let you roam at your convenience and there is much to see. Plan on spending hours. Your best bet is to search their online site because once you get there you can miss it if you don't ask for it. Then there is more on top of what is online. I have purchased several pieces here and they may be a little higher than some places, but they are good quality pieces. They know their business well. read more

I think this will not make the reviews because it doesn't need a large description I was really offered the way I was talked to and this place is doomed read more

I was really surprised to see the negative reviews. I think buyers should visit the showroom if possible to view the items before purchasing. Their inventory is amazing. The customer service was excellent. I love my purchase and I am shopping for more! read more

My parents purchased a grandfather clock for me as a wedding gift from Stenella Antiques in January, 2016. It was a used clock and advertised as "fully operational and functions as needed" on eBay. When I received the clock, there was evidence that it had been banged up a bit during transit or beforehand as a number on the dial had fallen off and needed to be replaced with super glue. I set it up exactly as indicated on the Sligh grandfather clock website and by the Stenella representative, making sure the clock was appropriately acclimated to the temperature and humidity of my home before starting it, that is was completely level, the weights were hung appropriately and wound correctly, etc. However, without fail the clock stopped working within 12 hours and would stop working again and again every time I tried to restart it. Upon contacting Stenella, I was told that the clock had been serviced at their store and was working properly there. Their only guidance was to have it serviced in my home to try to get it working by a local clock repair company. I was somewhat confused as I understood and believed the clock to have already been serviced by Stenella prior to delivery. As I understood it, though, such servicing would correct for any problems that may have occurred when the clock was moved to a new environment. I followed their advice and had it serviced, and the clock repairman said the clock was extremely dirty and hadn't been properly serviced in years. This was in direct contradiction to the description of the clock condition by Stenella and representation of their service efforts prior to delivery. To make matters worse, Stenella made absolutely no effort to correct the problem themselves. Despite hundreds of dollars spent to service the clock on my own at their advice, it still failed to work properly, continuing to stop every 12 hours or so. The clock was clearly broken. When we reported this to our clock servicing company--local experts with over 60 years of experience working with such clocks--they noted that there was no possible way the clock could have been working properly prior to delivery to our home (as indicated by Stenella), and such persistent mechanical problems even after proper servicing are not typical of any clock simply by moving the clock from one place to another. Stenella continued to be evasive and refused to offer any further help to get it fixed and working properly. They refused to cover the costs of servicing the damaged clock which had clearly not been cleaned or serviced properly in years--something that should have absolutely been done by them BEFORE selling it to a customer. They even went so far as to construe my efforts to have it serviced by the company that they advised me to use as "absurd." As of today, the clock is still broken and will in all likelihood need to be shipped back to Stenella for a refund at MY expense. Stenella states that we agreed to buy the clock "as is" while they described it at the same time as "fully operational and functions as needed." The clock's condition (broken, full of dirt, and lacking in any meaningful immediate prior servicing) was completely misrepresented by Stenella, and as of today, they have made no viable effort to correct the problem. My experience with Stenella antiques is that they are blatantly dishonest in their misrepresentation of their product conditions, in particular, to buyers purchasing from them in remote locations where they can't inspect the item for themselves (as on eBay in our case). They are evasive when problems arise with their products, lack integrity in correcting those problems, and shift the burden of addressing such problems completely onto the customer. And to top it off they are blatantly rude in calling such efforts on the part of the customer to get their broken product working "absurd." Working with Stenella has been a nightmare on numerous levels, and I would strongly caution any other customer against dealing with this company so lacking in integrity. read more

These people are cheaters. They advised to purchase outside of ebay. The sofa was full of stains that did not show up in the photos they advertised as excellent condition. It is difficult to get accurate photos due to the fabric pattern but in person you can see the yellowing and staining throughout the sofa. The foul odor of the sofa was so strong that I had to have it moved out of the house. They tried to blame it on the movers (that they recommended). They asked for photos that I forwarded to them and have not responded back.This company has used dishonest practices in the selling of furniture, they totally misrepresented the condition of the sofa and since I made the mistake of purchasing outside of ebay, I am not able to get my money back. They have done nothing to resolve this issue. I would highly recommend against purchasing from this company. read more

Extensive selection of good quality used furniture at reasonable prices. I have purchased several items from them and would purchase again.

AVOID THIS BUSINESS---THEY ARE FRAUDS. Really rude and obnoxious guy at the front desk who is HORRIBLE at his job and refuses to take any responsibility for the chairs that he sold us and told us it is our responsibility to make sure they do their job right. WHAT A PATHETIC ESTABLISHMENT WITH EVEN MORE PATHETIC EMPLOYEES---AVOID! They are super nice until they have your money and then they are useless and rude. read more

They are Amazing !! So helpful.. I bought a piece while I was in Texas for months . I needed to pick it up and get it to Michigan . I'm a customer for ever !!! read more

It is difficult to find true antiques or very fine furniture locally. Stenella's is the best furniture/antiques store you will find in the area. The staff is deeply educated on the beautiful furniture they carry and do everything they can to make your shopping trip a pleasurable experience. If you love beautiful furniture, this is the place to go! read more