Justin and Mike made my dads funeral so easy on us. They handles everything from start to finish…read more From our first meeting with them, to taking care of the flowers after, they were on it! My dads was a military funeral, and they arranged for everyone to be there. We didn't have to think of anything! Thank you to all of you!

From the owner: Five Generations Of Local, Family Ownership And Service To The Greater Grand Rapids Area…read more Dignity, Integrity & Distinctive Service

Overwhelmed during a time of loss......the loss of our beloved brother. I had no experience…read moreorganizing funeral details. Matt Hollebeek with Heritage Life Story Funeral Home in Grand Rapids, Michigan did a wonderful job start to finish. He instills confidence & imparts compassion. Matt is happy to answer questions & take a position of leadership based on his experience and caring nature. His response time & attention to detail is superb. Matt handled the logistics. My oldest brother & I are unable to travel. Matt organized things in Michigan, Iowa, Georgia & Maryland. He is incredibly gifted with all the necessary skills. Everything has been smooth, made easy by his knowledge and attention to detail. I am so thankful for all of the help he provided to my family and me. A real blessing during a difficult time of sadness & loss.

Planning a funeral is never an easy task, but planning a funeral for a 29-year old that was…read moretragically and suddenly killed in a car crash takes a tremendous toll on everyone involved. While there are no words of comfort anyone can say in this situation, the speed, and care in which Matt Hollebeek and his team at Heritage Life Story responded to endless questions and requests throughout the process provided tremendous comfort to us all. During and after the service, their attention to detail and our needs remained at the highest levels. While I pray that no one has to experience the pain and anguish we all had to endure in order to experience the exceptional service provided by Heritage Life Story, they helped us in ways that can never be fully expressed. I recommend them highly.

If I would rate the service alone for my mother and father, I would give them a 5. They were…read morecompassionate and did what was requested. However I found them to be very expensive compare to others. In speaking with friends that had the same for their parent as I, they couldn't believe how expensive MKD is. As a matter of fact when I questioned some of the charges the sales person said to me, "we are not going to nickel and dime this." I thought that was very rude. I didn't say anything at the time. My final 1 rating is for the experience I recently had again with the same sales person. I told him my mother had COVID and she was dying. He didn't listen and filled out the incorrect papers which then complicated my application to resources that were available to family of COVID patients. (I can't go into details on here.) The funeral director that I was working with tried to help in rectifying the matter but wasn't successful. One of the owners even called me but all he could do was speak highly of the person I was referring to and the funeral home. They took no responsibility for their error and didn't offer and kind of compensation.

Although the services that we received were acceptable the management at this establishment made it…read morepretty Clear that payment for their services was vastly more important than Taking care of my family..

In 2003 at my son's funeral the hearse left half of the family /friends to find the Ionia cemetery…read moreon our own, the attendant from Brown Funeral Home, drove up to speeds of 90 mph. The driver stated they had another funeral that day to get back to. When I arrived, the hearse was leaving the cemetery going back to Grand Rapids, the graveside services had already been held. Milo Brown laid my dad to rest back in the day, he had integrity, this outfit does not. I wouldn't take a dog to them. Stanley Holmes and Family- St. Louis MO.

pillar in the community since 1925 quality service, integrity, sincerity, curtious, prestigious,…read moreprofessional beyond measure family owned and operated!

Simply Cremation treated my sister and I with care, compassion and kindness at a most difficult…read moretime. Abby was wonderful to work with.

Simply Cremation was courteous, kind, and professional in handling my father's cremation.read more