They saved my skin. I needed a last minute cleaning and they came the next morning. Zach cleaned my…read morecarpets so well. He was able to remove some hard stains I didn't think would come clean. He did a great job and was super friendly and answered all my questions. Would definitely use them again and recommend them especially Zach.

I just had my second carpet cleaning done by them! Against my better judgement I got super light…read morecarpets installed in a house w a toddler and 2 dogs. I had a different technician each time and they both got the carpet back to brand new!!! It blows my mind everytime. When you get a service done by them your receipt has $15 off a carpet Cleaning service so I held on to it til this appt, and my receipt this time had one as well! They call when they're on the way (always in the time frame they told me they would be) and call the following day to see how my service was. Love love LOVE them!!! I wish I would've taken before and after pictures of the high traffic areas in my house. Thank you all again and again!

I am beyond grateful to SERVRPO of Montgomery County, not only for their support, dedication,…read moreprofessionalism and quick responses - but also - for listening so carefully, and reacting so compassionately when I am need of their help. Boris is an incredible person! And I'm so fortunate to have met him. Twice now, I've worried about something being wrong at my home, and both times, he has eased my mind, taken the time to explain everything, and solved the issues. He knows it all! And his presence is calming. Thank you to Boris and to SERVPRO of Montgomery County.

Bobby Bushnell of Servpro of Montgomery County, helped me when my AC flooded my house. He was so…read morefast and even came out at 9:30 pm to help. He was great! I would recommend him to anyone.

Eli and his team did a remarkable job when we had a line on our dishwasher burst and flood our…read morekitchen. He came over to inspect everything before writing out a plan to solve our issues. He was prompt, professional, and reasonable. We ended up needing to work with our insurance company, and Eli took the lead on that as well. It was a relief to have a company like Independent Restoration Services that worked effeciently and made sure to communicate throughout the process. Thank you Eli and team! We sure do appreciate your help!

Doug Eubank, owner of the business was a great individual and a thorough professional. When he…read morerealized that he was not the perfect fit for my problem resolution, he made some recommendations, which were of great help. I wouldn't hesitate to contact him on any future issue which is more pertinent to their expertise

Gary and Amy are a husband and wife team and they are great people to work with. I'm in the process…read moreof selling my home and required both of their services. Amy handles the cleaning aspect of things and is doing a major deep clean for me. Gary handles grout, tile and carpet cleaning and even has a special way to remove Kool-aid stains from the carpet which I was so thankful to hear about and am utilizing. I contacted them about a month ago and explained my situation. They quoted me over the phone and said to give them a call a week or so ahead of when I would like to schedule. They are always pretty busy which means their work is on point! I called in Amy to clean my baseboards separately so my contractor could put down quarter round and she was more than happy to fit me into her schedule. I also asked Gary to clean the grout in my kitchen so the contractor could fix a few spots and he got it immaculately clean. Now they are scheduled to do a final clean and shampoo my carpets before we put the house on the market. They are the ultimate business and have REALLY helped me out. I couldn't thank them enough for the load they have taken off my shoulders. They are great people are charge reasonable prices. They have multiple people on their crews so they get the job done fast and on schedule. They communicate via phone call or text and I'm just over the moon pleased with them! Thanks Amy and Gary!

Austin's was highly recommended by multiple people, so I went with them. Zachary performed my…read morerepairs and cleaning, and did an amazing job. He walked me through the entire process and explained fully about the repairs. I was extremely satisfied with the outcome, and the price was very affordable. I'll use Austin's again in the future, and highly recommend them for any carpet service.

Crooks. They try to charge for work not done and they often sue for damages expecting the customer…read moreto not defend self. Very unprofessional and inconsistent

I love Penny she is always quick at responding and her personality makes everything great and easy…read moregoing for me! I could not ask for a better team member to assist me with my work. Thank you DKI for all your hard work!

James and his crew does amazing work. Shout out to Chance and Happy. I had them remodel my bathroom…read morea couple years back. It was done so well I had them redo the floors in my house. Could not be happier.

Let me start with the fact that I rarely leave reviews.... but James and his team deserve every bit…read moreof praises and accolated that I can give. I purchase my home in 2020 and have been trying to get it renovated since then. Every roadblock and obstacle one could imagine, I have dealt with trying to find a contractor to complete the job. My project is large, funded with an escrow account, and budget locked in back in 2020 so that complicated the process even more. Fast forward to Jan. 2022 after yet another contractor backed out at the last minute a Google search lead me to James and my world changed! He went through every step required by my escrow account quickly, regardless of how ridiculous some of the steps were. He gave solutions and options that fit the budget, and kept me in the loop on everything, even before work started. Fast forward a little more to April 2022 when work started and I'm in awe of how well his team worked together and every single person that entered my house was beyond respectful. Again James kept me in the loop on EVERYTHING. There is not a single thing to happen during my project that wasn't communicated with me. There were a few design options that needed to be changed/tweaked but I absolutely understand why- and the alternatives that James (Team) gave were better. We are in the final days and I am in love with my home, and I will actually miss having the team around because they are family now. I have been living in this house out of boxes since Nov. 2020, but as of July 2022, I will finally get to unpack my home. I say all of this to say....when you call James please don't suck- because you are going to get a contractor that is accountable, consistent, knowledgeable, patient, reputable on top of an amazingly beautiful product.

I would not recommend this company. Not reliable, after paying half of the quote he does not show…read moreup, call back or message back. Do not go with this company as now I am trying to get my money back from him. Call law enforcement today and going to court house tomorrow! Unprofessional and unreliable!!! Buyers beware

From the owner: Hear it Rising Waters our goal is zero water penetration. A dry home is a happy home. We offer the…read moremost cost-effective solutions on the market today date, lowest prices and customer satisfaction guaranteed Services Offered  Free estimations  . Foundation stabilization . Crawlspace Encapsulation .Crawl space leveling . Interior/Exterior  waterproofing .Crawl Space/ Basement Interior  drain .Joist repair . Spray foam .Insulation removal .Vapor Barrier  removal/Replacement And more

Awful communication. Dropped couch cushions off to be cleaned and they said 1-2 weeks. About two…read moreweek later got a call saying someone was on their way to come clean the cushions at our house that we had already dropped off with them. It then took another two weeks for them to finally give them back. When we received the cushions back they were dropped off on our porch with no warning. Best part is they now smell like second hand smoke. 0/10 experience.

I would give this a 5 star review if their scheduling and call team got their act together…read more COIT was quick to respond to my inquiry about carpet cleaning and set up an appointment to get a tech out to provide a quote for carpet cleaning at our house. The tech was prompt, courteous, and provided a good quote. We decided to go ahead and booked the cleaning appointment over the phone a few hours after the visit. I was told we were on the books, and would get a call the day before to nail down a specific time. Unfortunately, it took 4 phone calls to get ahold of someone. On the first call, Monique hung up on me. On the second call, she told me I should receive a call, text, and email from dispatch between the hours of 4pm and 5pm. This call took place at 4:45. I was never contacted by dispatch. I called again after 5 and got another worker who said she would take my information and have them call me in the morning. The morning of the cleaning, I called again since I hadn't heard anything still. I spoke with Monique again, who said she would reach out to the tech and management to call me, but that my appointment was on the books for that morning. About half an hour later, I got a call from management, who told me that they had me on the books for a different day. I told her that was unacceptable, as it was not the day we originally agreed on, and I had taken off work to be able to be home for this appointment. I told her also that Monique had told me I was on the books for that morning. The manager told me that Monique was not able to see any of that information, yet Monique was able to look at my appointment and address...I'm not sure which one was lying to me, but I don't appreciate being lied to by a business. The manager I spoke said she would check with the tech to see if he could squeeze me in today, and made it seem like she was doing me a favor. Eventually, I got a call from the tech that he would be coming in 30 minutes. The tech was prompt, courteous, and did a thorough job. I asked about the appointment time mix up and if they were really busy trying to squeeze me in, and he said my appointment was the only one he had today. The work done and cost of service are worthy of 5 stars, but I have to knock down the rating due to the poor communication, poor customer service, poor scheduling, and dishonesty about the appointment time.