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    Steel Town Mobility

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    4 years ago

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    4 U Mobility Solutions - untitled

    4 U Mobility Solutions

    (4 reviews)

    Amazing business to work with for a chair that needed repaired that we purchased from another…read morebusiness. They have been out of this world helpful. With our first contact with Bonnie to learn the chair was under warranty, and scheduling the repairs; To trouble shooting multiple times, in person and over the phone, with the technician Bill who could not have been nicer and more helpful and who contacted the chair manufacturer to find solutions and get the parts and then to his home visit to repair and the call before his arrival so someone was available. These people care about their customers and more importantly about the people (our mom specifically)who are impacted when those resources and equipment need repaired. Very Helpful and the best. Highly recommend!

    Beware of purchasing a warranty on your item. $385 is the standard cost for a visit. Wow! In our…read morecase the visit was less than 20 minutes to diagnose the problem. It will be another $385 to install the broken part when it comes in. $770 is a big pill to swallow. Not sure if we'll owe anything for the part. Please ask questions about labor costs before purchasing a warranty on your item so you're not shocked like we were when you go to use it. In our case it is a lift chair and we need a new control box. It's stuck in a very uncomfortable position so we hope to hear soon that it's ordered and delivered to the store. We plan to pick it up and replace the part ourselves.

    Leaf Home Stair Lift

    Leaf Home Stair Lift

    (9 reviews)

    Absolutely a wonderful company to do business with. Very…read morepunctual, curtous and perfessional. The sales rep walked me through all my option and made purchasing very smooth. The installation took place the next day. The installer was very knowledgeable and personal. The experience made me feel very good about my purchasing. I am now able to use my basement with ease an no worry of falling. The stair lift works great and is visually pleasing. Very quiet and smooth operation. Thanks Leaf home! Yours truly James D

    If I could leave negative stars I would One of the salesmen…read morecame out due to a fall and we were wanting to get her a lift We have had a few companies come out to see different Prices of companies come out the salesman quoted almost 30,000 dollars for just one set of stairs and it isn't a big house by any means my grandmother stated that was way more than the other company that came the day before. The salesman stated to my grandmother " well you drive a genesis that shouldn't be an issue" then proceeded to say what his commission would be on the sale. Then magically dropped the price to 17k and stated he will only get $100 commission. It was so unprofessional and rude. He said statistically customers always go with the 3rd estimate. My husband worked in car sales legit know all the games. He did it all wrong he knew from the start we were only looking for an estimate today. I couldn't believe someone could talk to someone they are trying to make a sale to the way he did. I would NOT recommend this company and should have told him to leave from the first comment.

    Steel Town Mobility - mobilityequipment - Updated May 2026

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