I received no response after 5 days but the website indicates 5 hours. I concluded they don't need…read moremy business

This was such an enjoyable experience working with Keith. Finally, someone who listened to what we…read morewanted, put together a price and got it done! Refreshing and reasonable. Thank you Apex! We highly recommend you! We know who to call in the future! David Lafferty

Chris did an incredible job on my rail and fences. They stand out as sturdy and unique with…read morepersonality plus! Having dealt with many contractors, he was one of the easiest to work with.

From the owner: Welcome to Desert Design Gates and Fencing, where craftsmanship meets innovation in the heart of…read moreSt. George, Utah. As the leading provider of custom-built steel gates and railings in the region, we take pride in offering top-tier security solutions that seamlessly blend functionality with unparalleled aesthetic appeal. We are committed to delivering excellence through meticulous attention to detail, ensuring that each project is a testament to quality craftsmanship and personalized service. With a passion for creating gates that not only secure your property but also enhance its visual allure, we strive to surpass your expectations and elevate the standard of security solutions in St. George and beyond.

I hate doing this, I almost never leave a bad review. But it has been months now. At the end of…read more2024 he refinished and remounted my main front gate to my home. Everything went great. Appeared to be a quality job. Jared was professional and responsive. Fast forward a year or so, in November last year the gate started falling (the top anchor bolt started loosening) and the gate has been hitting and rubbing. Pretty soon it won't be able to latch. I reached out to Jared immediately via text several times. Even offered to pay him, though clearly this was a faulty install. No response. Called him, no response. Eventually by some miracle I got him to answer after 2 months trying on and off, he said he was in an attic and couldn't hear me. I could hear him. Then I couldn't get him for another week or two. Got him one more time and as soon as he heard my name and property address he hung up. Now I think my calls are being blocked. I haven't been rude or unreasonable, just wanting to know if he can come fix my gate. Apparently Precision Ornamental has no other recourse for any follow up besides Jared. I think he's the owner and only staff member. No office staff, the website email option didn't bear fruits, and the physical location says they are located at the Staples Office store in Washington. I haven't been to check it out, but I think it's phony. Jared appears to be alive and not in any distress, I have spoken with him, but he refuses to answer further or call back. Just goes straight to voicemail. Jared if you are reading this, I will gladly take down this review and post a better one if you will call me and come to my house to fix my gate. I don't think it will be that difficult, so to avoid a job like this seems completely insane. I intend to pay another gate contractor within 2 weeks of this post if I have had no response. I already have calls in to a couple. Until further notice, if anyone is considering Precision Ornamental, I would avoid them at all costs. There are plenty of quality contractors out there. Again, if there is some extenuating circumstance (death in the family, etc) I am very sympathetic and will happily change my tune. Respectfully offered, Brady Platt.

I received an estimate for a wrought iron gate to be installed in my backyard existing fence. Long…read morestory short communication started off pretty decent but then Jerrod would not return my messages or at best one message for every 4 or 5 of mine. On Sept. 9 he told me it would be installed in 4-5 weeks which later side it should have been installed on Oct 14. Today is Nov. 12, almost one month later and still nothing, and he has not responded to my last 3 messages. Complete flake. Consider taking you business elsewhere or you may go through the same ordeal I did. I will find another company to install my gate.

If you're into 1940s/1950s era machinery, this place is one cool museum! I cold-called on them one…read moreday to get some holes drilled into a piece of steel, and had to walk in to the far end of the machine shop in order to get the owner's attention. A nice, quite guy, I explained to him what I needed done, he took some measurements, quoted my $20 & told me to come back a day or two later. Two days later, I picked up the item & paid my $20. I get the impression he has a few steady customers, but otherwise is just there to keep himself occupied during the day. I don't know how long he's been in business, but as I mentioned before, most of the machinery I saw -- massive lathes, drills, and I have no idea what -- all looked like it dated back at least 50 years, to an era where human SKILL was required, not just the ability to set up a computer-operated machine properly.

As a new homeowner, I had several projects inside and outside of the home; a couple were VERY…read morecustom jobs. I'm sure their production team, all played a role, but the fabricator/installer that I dealt with the most was Wes. Wes was always very professional, very knowledgeable and very patient and responsive with all of my requests and changes.... I wish I had more projects that they could help me with.... These guys are always busy, but I suspect that is because they are so good at what they do - I would recommend them to anyone!

We had MacArthur welding fabricate 2 gates for our back patio. These are custom and turned out…read moreamazing. We love them. Businesses in the construction industry in southern Utah are incredibly busy and it did take a long time to get them with a little bit of communication. But in the long run we sure are happy with them and how they helped us.

Need repair on exhaust system for my Mercedes Could not…read morehave asked for better workmanship Thank you Jeff

Excellent service! We had a tire blowout and the tire mount was damaged when we mounted the spare…read moretire. Jeff did an amazing job for us at a very reasonable cost. Thank you SO MUCH!