** SHADY UNDER SELLING BEWARE !!! **
Horrible horrible in store communication and miss leading customer sales. I live in Bolingbrook , IL and was interested in a yellow 70's Ludwig vistalite drum set I heard they had for sale. I called on a weds. talked to a gentleman named Rick.
Only pic I saw on their site was of kit stacked and that's it. I asked a few questions about the kit, condition etc, and if I can get some more pics sent to me as he mentioned some cosmetic issues. I offered to pay some kind of deposit for a hold as he mentioned to me his photography guy was off and not in until the next day (thurs.) and told me he will just hold the drums under my name until we figure it out. I agreed.
Next day I start getting texts only with three of the six drums pictures for, and the following actual texts: " First pic are 2 good ones. 2nd is the worst one. Some guy just called and may be checking them out sometime soon now too " (my response) " Ok there is still more drums tho right? If we make a deal today it will be paid today and picked up tomorrow " (as I had mentioned the previous day I had a friend driving into IL to visit my family for the holidays and was willing to make a 2hr out of the way north trip to grab these drums for me and deliver)
stores next text: " We have to go with first pay wins " ( ok now this is where it got shady .... I responded " of course, however I was first in line the day before this person and remember you just read earlier Rick from Stebal Drums wouldn't take my monetary hold over the phone to hold until we figured it out as they " don't accept deposit holds on a consignment but he promised me it will be held under my name until I got additional pics etc. " he then asked for me to call him, which I responded in a bit (as I was at work and it was about 12:30pm) then I get the following immediately after .....
" Don't kill the messenger but I believe they just sold. " ..... my response to this BS " Huh? You told me yesterday that you would hold them for me without accepting me to pay a deposit until we got me the pictures?? Otherwise I would of paid a hold deposit yesterday and the drums would of been mine. ".
yep folks that's right the store sold the kit from under me even tho I was in talks the day before with no other interested party, was denied my deposit hold and promised we will figure it out tomorrow when Stebal Drums guy who takes pics is in. Stebal Drums does shady business under selling a customer for another. Again I was a serious interested buyer and offered a credit card hold and followed the directions I was told by I believe Rick is a manager of the store.
No apology, just a " I guess there was a deal with the owner and someone else I didn't know about? What can I do?? They're sold, that's all I can say ". Really? I call BS .... How about you call this other person and explain your mess up and sell and finish MY DEAL as it was in a two day process because OF YOUR COMMUNICATION!!!
OUT OF STATE POTENTIAL BUYERS.
*** BEWARE !!! *** read more