Power is OUT throughout Woodland!..and many people are affected by this crisis. Thank you PG&E…read more Luckily, we were able to quickly check in to the Fairfield Inn & Suites at a moment's notice. The hotel quickly filled up with others that were also without power. The hotel is very comfortable and the staff is very friendly, especially under the circumstances of our stay. Isabel, at the front desk, was just awesome and very sympathetic to the circumstances and our needs. We were able to keep the same room for a second night which really helped so we didn't have to check out, hang around, and then check back in. THANK YOU so VERY much, Isabel! Even with the COVID-19 crisis, the *FREE* morning breakfast with servers was great. We really needed it and it was great that they continued to offer this service with the current state of COVID.

Bad (*unsafe*) location. And they make you park your car across the street in an unsecured lot. It…read morewas like driving through the bad parts of Oakland just getting there from the freeway. Pimps in the middle of the road even. I had heard Stockton could be a little rough, but those four or five blocks were *bad*. The wife was a little freaked, and she spent years living in Oakland. Oh. Then there is check-in. The tall skinny white girl at the counter rattled off in near-monotone the important items... without taking a breath. She wants me to do one thing, then immediately starts in on the next bit and gets condescending with me when I explain that I am neurodivergent, and if she could please slow down, I might not get overwhelmed and have a meltdown, because I just spent an ungodly number of hours behind the wheel in a very tense atmosphere due mostly to crappy roads and scary drivers, and now a crappy neighborhood in an overpriced crappy hotel. Not to say it isn't beautiful; it is. Great outdoor seating area. Phenomenal patio furniture arranged around fire pits and with industrial strength umbrella stands for when the sun gets too hot. Nice pool area. Outdoor pool table. Etc. Nice? Very. And clean too. But don't look out into the water at the edge of the property. The bay, or lagoon, whatever it is, is reflective with a rainbow of oil slicks and garbage floating on the surface, collecting along the rocks at the edge. It's disgusting. The room we had was on the second floor. Would have preferred a ground floor due to having a dog, but we instead ended up what felt like miles from the elevator in a room with a lovely view of the HVAC system, which managed to wake me every hour on the hour beginning at 2am. Not a happy camper. Also, the hallway temperature on floor 2 was *really* warm. Not only am I having to lug everything to the second floor and miles down a side wing, but every time the dog needs to potty, it means I am carrying her as she is old, with a heavy fur coat, and can't handle walking in the heat. She also just has a hard time because she has a pinched nerve making her gait difficult. All things that I mentioned the following morning and was told glibly, "you could have asked for another room." Like somehow it's my fault you put me in crappy room, as far away from any amenities or doggy areas as possible and where the A/C that somehow doesn't work in the floor hallways manages to keep me up all night as it regularly turns on and off. I expect my host to know the hotel well enough that rooms are recommended based on guest needs. I shouldn't have to do your work for you. You should have known that is a crap room, to be filled as a last resort, and definitely not for older people with older pets. And the hotel was virtually empty. And I am most certainly not going to ask for a new room at 3am so I can pack everything up including the dog and her gear to a new room when I am only staying one night. The final B.S. was served up the following morning. We needed to transport our gear to the car, but there weren't any luggage carts available. When asked, the same receptionist said they were all in use, and I would just have to wait. Nearly 30 minutes later, I had to carry everything down manually. Just me, traveling with an elderly dog and a handicapped partner. And the staff just watched me struggle. The ONLY thing I can honestly recommend at this hotel, and its only redeeming value IMHO, is the restaurant. Staff were incredible, kind, happy, and the steak was the best thing about the whole stay. Can't speak to ambiance as we ordered room service, but the professionalism and kindness of our server was very appreciated. This was the most expensive night we had on a trip with nine other hotel stays, and it was by far the worst. Very disappointing. Two stars. Would have been one if not for the spectacular room service meal.

Just celebrated my wedding here and it was perfect, in large part due to Deb and her staff. We were…read moreable to hold the ceremony and dancing outside in a beautiful brick courtyard covered in plants and ivy and then the dinner reception inside. There are a lot of gorgeous decorations inside and out to make the space feel beautiful and rustic without feeling cheap or sterile. We didn't need to bring in (and pay for) many of our own decorations because the venue spoke for itself. The venue was very reasonably priced, especially considering the individual time and care that is put into each wedding. There were no hidden fees (ie. cake cutting fees) and the venue worked with us. In addition, the food was amazing! The chicken cordon blue and stuffed mushrooms were both huge hits as main dishes. Additionally, we had several vegan and gluten free people at our wedding, and we were able to design a menu that was delicious and accommodated everyone (and we walked home with a ton of leftovers). I highly recommend the roasted potato and cold pasta salad side dishes! For anyone in the area, I would highly recommend this venue for the personal care, the delicious food, beautiful venue/decor, and price!

We just held a wedding there and they were wonderful! The facility is so pretty and the courtyard…read morewonderful. Deb helped my daughter through the whole process and the wedding couldn't have been any better!

Super affordable night prices and great service. Staff and…read moremanager were super nice and professional. Wi-Fi worked really well and TV was pretty good. Bedrooms and restrooms were super clean and it was incredibly remodeled new. Restroom had a sliding wood door and bedroom had a brand new light stand lamp and plantation shutter blinds. Floor tiles were extremely deep cleaned and looks ultra brand new! Pool and fire pits were precisely dope and lobby interior was renovated brand new. Breakfast was really fresh and good; hot eggs and meat, muffins, bread, and fruit were always available. Motel is very safe and quiet; adjacent to Interstate 5 Freeway and Chevron gas station. There was plenty of free parking in the motel area. Totally worth the stay and I'll absolutely return here again when I visit Woodland Sacramento and UC Davis eventually.

Last time I did not have a renovated room. The newly refurbished rooms are a must. This time was a…read morenice quiet stay.

This place was great! Jeff was super friendly and refreshing personality. The room was nice and…read morequiet and clean. I stay in a lot of hotels as I drive for a living and this place has been one of the nicest I've been to in a while. If you are in the area and need a clean quiet place to lay your head this is the place.

Better than most in the area. Room, lobby, environment generally clean. Coffee and water in lobby…read more Free parking. Pool isnt heated and accessible from parking which u can smell people smoking. Pool also have some grimmes and water bugs. I didnt even bother to swim. Small jacuzzi. No internet tv. Free parking. Breakfast exceeding expectations with pancake station, complete oatmeal and bread condiments, varitoes of drinks yogurt and fruits.

Torn so I'm gonna sit dead in the middle, 2.5 stars. I went through all 12? Of woodlands hotel…read moreoptions, reading reviews and making decisions. This property seemed to have the least negative reviews and reported issues. Booked. Check in was super easy - they had fruit infused water which is also ways a plus for me. I went up and checked the room first, looked fine at first look. So we proceeded to wipe down everything and get settled. Only after doing so do I see something sticking out from under my bed. I raise the skirt and my stomach still turns but there was a tampon!!!!! It was used but not bloody or you'd still hear my screams. I had to take a min like wtaf is this?! What kind of person pulls one out and doesn't immediately dispose of it. But also how tf did housekeeping miss it?! Maybe some woman didn't leave it and it fell out of housekeepings bag. Either way flipping disgusting. Ended up calling and was offered an apology and to switch rooms or have it cleaned. We deliberated and had already had a full day so we said come clean it. After tampon gate my mom wanted to clean her bag out and watch tv at the table. Issue is when you rotate the tv, it turns off. Again I call, this time I got questioned as to why I'd want to turn the tv!! Are you kidding me?! Just fix it!! I left and my mom used the pool and hot tub, she found them refreshing. Both the pool and the gym appeared really nice and clean. I never had time to use either but I'm glad she enjoyed it. The iron wasn't great. The heat was inconsistent. Turned it up and burned a hole in my shirt. Not necessarily blaming them just something else to add to the list. The light in the hallway flickered on and off during the night so that's lovely. The bathroom had patches of wallpaper snapped on in various places. There was random hairs about that weren't ours. Stray hairs freak me tf out. They have Dove products which is fine, I don't use otc soaps and things but can understand how it's nice for some. Breakfast had a lot of options, was well manned and clean. Checkout was noon but I got an extra couple hours due to aforementioned issues. That helped us out. My mom chilled in the dining area which is clean, and I was able to finish my last few things I needed to do. So hopefully my review helps understand why I'm torn. My friend gets rooms at cache creek and offered me one, next time I'll probably take him up on it and make the drive.

EVERYTHING WENT WELL with an extra pleasant surprise of being greeted at my arrival with a smile. I…read morehad traveled 3 hours from Mount Shasta and had mistakenly made a reservation 30 miles south into a Sacramento Holiday Inn Express. 22 minutes past the cut off time for a cancellation at "the other" hotel I was tired and didn't want to drive still further. We got it "sorted" and I got a BONUS. I needed a bandaid and got one from the most helpful man in facility support. Who knew there was such a thing as a KNUCKLE BANDAGE? Jose did

Let me start by saying I'm a Choice Properties girl at large and my first pick of the Choice family…read moreis the Comfort Suites brand. Why? 1. 99% of the time, clean and well kept property. No matter where 2. Free breakfast 3. Sometimes, happy hour wine on the house (depends on location) 4. Reasonably priced 5. Usually very convenient to major airports, train depots, etc I can't comment on the staffing as each location has their own personality. You will not be disappointed though. For this location I'll give them a 4.5 rounded up to 5. They would not give me an early check in (1 hour before normal check in in) and they weren't busy. Choice members do have priority for early check in if available. Well, they did hold my luggage..... until I could check in. Would I stay again? YUP

I had such a good experience at this hotel staff member Jonathan was very helpful when I needed…read moreassistance he went out of his way to make sure our breakfast needs were taken care off a very sweet guy I would definitely stay here again

An older, well-kept motel, in a good location. Very Close to the I-5 without getting any freeway…read morenoise, only a half hour away from downtown Sacramento. If you don't want to stay there, and a short 15 minute drive To Sacramento international airport. There is a McDonald's and a black bear diner in the motel parking lot. Black Bear diner gives you very decent portions of excellent food, at a reasonable price. When I arrived, there was somebody at the front desk, so I didn't have to use the "virtual check in." The desk clerk was very helpful and friendly. My disabled partner was with me, so I called ahead to ask for a room on the first floor, and that's what we got. The room was decent sized, the room, and the bathroom were spotless. There was a decent sized TV that got DIRECTV. The Wi-Fi was fast enough to stream video. There were plenty of plugs to charge our electronics, and there was a fridge and a microwave in the room The beds were a bit firm for our personal taste, but not rock hard as we have gotten in the past. Breakfast in the morning is basically cold and hot cereal, fruit, bread, juice, and coffee. Overall, a pretty good night. We would stay here again. Thank you.

Usually in my past experience, they are good. Unfortunately, they dropped the ball this time…read morearound. Very unprofessional. When people its say its just "business, and not personal", I say that about my review. Be consistent. You promise to help one day, and then the next, not willing to help, then it shows up in this review.

Just don't. Rented the best room they offered for five nights. On the second to last night the…read morepower was off for hours, and then the water heaters were out because someone said there was a gas leak so all of the gas was turned off. No warning, no hot shower, unlivable! Had to argue my way into canceling the last day, this place is just unacceptable. Avoid.

Zero stars, for these SCHEISTERS!! I'm a Cardiac patient who…read morestayed at this JOKE in September. I was required to leave a $100 CASH deposit in addition to the $83/ night room rate. I stayed 2 nights and upon checkout, my health was unwell enough for me to go directly to the hospital for evaluation. Thus, I was physically unable to go into the office to "get" my cash deposit back that morning. I asked my caregiver (whom had checked in with me) to retrieve the money. Vicky refused him the deposit being that he isn't me. She DID however let him know that my nebulizer and medical box was left and she'd hang on to them for ME. Now, 1.5 mos. later this EXCUSE of "accomodations" has "thrown out" my medical goods, and REFUSES to return the $100 deposit. Dave shouts at each and every request from me, stating Vicky owes me my deposit, and his "GM" agrees. The staff are the bed bugs!

After reading some of the reviews after we booked the room I was thinking what did we get ourselves…read moreinto. But with it being late and needing a place to stay I was surprisingly surprised how well the room was once we arrived. It he room was tidy and simple. And if you drive an EV there is a charger in the parking lot which makes for a plus.

If this were just a review for the staff (except one) it would be a 5 star. They try despite it…read moreall. If this were just a review for the management, well, they suck. Same goes for the "maintenance," that sucks too. The rooms are old; the mattresses are even older. They mention a hot breakfast and get away with that because they have a waffle maker. No, not a full-size waffle, it makes four small ones. But it's free so, whatever. Apartial list of experiences includes: clogged toilet x3, Hershey squirts x2, once under the seat, once on the side of the bowl. Woman's sports bra found between the sheets (manager said I planted it to get a comp, despite never asking for one, or for anything). Hair in the sink every time. Hair in the shower 5x. Spritzy faucet, never fixed. HVAC fan never shuts off (never fixed). Walls are paper thin. Easily hear snoring next door, and, well, other sounds from other rooms next door and upstairs. There's much more, but I'm not going to waste any more of my time writing or your time reading, just this; look at the dates on the reviews, almost all are quite old. One More thing, keep a very close eye on your children. That's all I'll say about that. Oh, why did I keep going back? It's where my company put me so I had no say in the matter.

Got a late flight into Sacramento airport and stopped here, heading north. The place is not along…read morethe freeway, it's in town a couple of miles in from the freeway. But for only 70 bucks a night after taxes through hotels.com, I wasn't complaining a bit. The gentleman that checked me in was polite. It's definitely an older property, but it was absolutely spotless. You can tell the place has been refurbished, and they did a good job with it The room was very large. The bathroom was clean, there was a decent sized TV with a good picture that got Dish Network, there were plenty of plugs to charge my gear, The Wi-Fi was a good speed, there was a large fridge as well as a microwave in the room, overall, it was very good. The bed was a bit firm for my personal taste, but I realize that everybody is different. They do have coffee in the morning, but there is no breakfast served. For this price, I didn't expect there to be. But again, that's OK. Overall, a decent night. I would stay here again. Thank you.

The room was clean, but had a very strong chemical smell after housekeeping left. We lucked out…read morewith a room with windows on the back side. However, the beds were blocking the window. We needed those windows because the room was so dark! Only 1 light in the room, and it was on a motion sensor timer. The light in the bathroom was negligible, as were the small lights near the beds. I had to use a flashlight to navigate the room, even with the lights on. Decent microwave and refrigerator. There is not enough parking. There were not enough towels.