Hector Porras (owner) took $5000 cash upfront to purchase slabs and install. Not only did he not…read morepurchase slabs, which were then sold to other customers, but he failed to tell me he had a debt to Top Stone and wasn't allowed to purchase from them to begin with. It has been 6 months and I have only recouped $2,400 back from Hector and he still owes me $2600. The last time I was able to get in touch with him he gave me a $2000 check that bounced. He won't return calls or texts, and come to find out from many other stone fabricators in town, he has done this to just about everyone.

From the owner: Granite Fabrication and Installationread more

Great Customer Service, Bilingual, very kind offered me water or coffee while looking around.read more

From the owner: We are a design studio with a stunning showroom of high-quality kitchen and bathroom designs. We…read moreoffer an expansive selection of premier products and services to choose from. Transform your house into the home of your dreams with Galleria Kitchen & Bath, El Paso’s trusted home remodeling company.

This was a wonderful company to work with. They gave me all of the detailed information prior to my…read moremaking appointment. They were available on the date that I needed. The gentleman that came out did an excellent job. He was friendly and professional. And I have to say my tub looks fantastic! I am so happy. I highly recommend them.

Excellent Job! I'm in San Diego & arranged to have my kitchen double under mounted sink re-glazed…read morein el paso. I spoke with 'Sandra' of pro-reglaze & sent her a pic & video of the sink. She was v kind and got back with me quickly with a very reasonable price. 2 days later my bro-in-law let their specialist 'Martin' in and he did the job in a little over an hour. My bother-in-law said it looked great, like a new sink.. & sent me pictures. The before & after are truly mind boggling. These guys are Good! Martin is Good! I then paid Sandra over the phone & she emailed me the receipt. I highly recommend them..

We love hiring this company to do upgrades to our home. They are flexible, reasonable pricing, and…read morehigh end products!

I kept looking for a tile installation person and nobody showed up because it was a 12x12 and…read moreconsidered a small project. Finally, I called the company Stileish and Ricardo showed up and gave me a quote. I went to the store and picked the tile on sale with everything included. They are very professional, showed up on time, brought everything they needed even a broom.and dust pan. Very happy to have hired them!!

BUYER BEWARE - ROI Remodeling Failed Us Completely 1 STAR -…read moreWould give ZERO stars if possible After months of dealing with ROI Remodeling and owner Luis Avalos, I feel compelled to warn other homeowners about this contractor. What started as a positive home renovation project turned into a nightmare that we're still dealing with, including stealing of our money and theft of all of our tools from the home. Despite repeated efforts to provide him with an opportunity to make good on the documented money he owes us and tools his teams stole, he has completely left us with nothing. THE BIGGEST RED FLAGS: They don't pay their bills - ROI made a serious and extremely careless templating error requiring our massive kitchen island countertop to be completely remade/reordered. We covered their $11,500 mistake in November 2024 because he affirmatively told us he didn't have the cash to be able to cover it and he promised us in writing immediate reimbursement "next week." It's now been over 8 months with NO payment despite multiple requests in writing. Substandard workmanship across the board - We had to hire a completely new contractor team to fix and complete their botched work, including: Unacceptable paint and wall finishes Incorrectly plumbed bathroom fixtures Improperly installed range vent system Multiple electrical and lighting errors Incomplete and incorrect cabinetry installation Unfinished cork flooring Wrong skylight lighting installation Poor tile work requiring regrouting Failed pocket door and barn door installations Some kitchen cabinets are already separating from the walls due to improper installation Saltillo tile floors inappropriately sealed and sealed over unclean floors THEFT - Members of ROI team and/or their subcontractos STOLE nearly all my tools from our garage (handsaw, impact drill with batteries/charger, ratchet set, pliers, screwdrivers). Luis acknowledged this missing tools via audio message in May 2024 and promised replacement/reimbursement at the end of the job. We received NOTHING. THE Bottom Line: ROI Remodeling left us with incomplete work, damaged property, stolen tools, and outstanding debts. We've been more than patient and gracious, but enough is enough. We gave Luis multiple chances to pay. Each time he made and broke a new promise. He is not trustworthy and everyone should be aware of what you are walking into with ROI. DO NOT HIRE ROI REMODELING. Your project will cost you double - once for their failed work, and again to hire competent contractors to fix their mistakes. Save yourself the headache, financial loss, and stress. Posted after exhausting all reasonable attempts to resolve these issues directly with the company.

From the owner: Remodeling parts of your home can often be stressful, and sometimes overwhelming. Whether it's your…read morekitchen, bathroom, or brand-new additions, figuring out the logistics can drive you crazy. But it doesn't have to be with the help of the top home improvement company in El Paso County -- ROI Home Remodeling! Our home remodeling services in El Paso can take away your anxiety with a design team that helps bring your vision to life, a project manager that ensures we're on time and on budget, and a trustworthy crew of professionals that build with care and precision. We work with every customer to learn the smallest details of your home remodeling project and ensure it gets brought to life exactly how you envisioned it.

Excellent service! Competitive pricing! Quick turnaround!…read more We had a couple of window screens (different sizes) that needed to be replaced. I called a few places but Waldo's had the best price in town. I took the screens in and received an estimate and approximate date of completion. Sounded good so I went ahead and made arrangements and paid a deposit. I was called when they were ready for pick up. Very pleased and highly recommend them. I was going to purchase extra for installation since one of the windows was on our second story, but was advised and felt confident afterwards on installing myself. Really appreciate the pep talk! It was easier than I anticipated. Look no further! They are located in a parking lot with other businesses (business district). You'll see their "garage", sign and suite after entering the shared lot.

On time and on budget. Great customer communication from order placed to installation.read more