This bank lost the documents or had no record of them that I emailed and got confirmation from the…read morelady in that department. So,it took them two days and two different appointments to close out my mom's account for probate purposes. The associate seemed incompetent and the Manager did also. Maybe that explains why I didn't see but a few customers in the two days and 4 hours I was there. Terrible bank.

I have been banking at this Woodforest branch for many years. The employees are always so helpful…read more They go above and beyond on a regular basis to make your banking experience as seamless as possible. I am grateful for each and every member of the staff at this location, but Jennifer feels more like a family member at this point. Thank you for your amazing customer service!!!

This bank was just one of today's Yelping tour stops. I've never heard of this one although it has…read moresome 228 branches across the United States! They are not small by any means! This particular branch offers the same full services that you'd likely find at any bank. They serve the residents of this small college town including the Gardner Webb University students. It's a solid bank and I like it!

working out of town on hurricane damage needed to get my ballot notarized. the first thing this…read moreteller asks is do you have a account I said no I'm from out of town and just need my ballot notarized she says oh I can't help you sorry I guess sorry is the best she could do thanks for nothing better hope they don't open a bank in my state.