Recieved excellent and prompt care. The office staff were all very friendly and helpful. The…read moredoctor was very thorough, insightful, and kind. This is a place that cares and puts the patient first!

I spoke to Stephanie today April 15,2025 after her appointment setter called to be rude to me yell…read moreat me because I cancelled my appointment because my insurance no longer covers them god send on that one. She would not give me the ladies name that called and yelled this place is toxic run the behavior of the employees is beyond unprofessional ! Go anywhere but here for your pulmonary needs! Worst place I've ever been she did not apologize for the ladies behavior and I cannot believe they would condone there employees to harass a patient ! I called to cancel 8 am Monday morning what else was I supposed to do accept call when they opened!! So unprofessional run run away if u are on oxygen worst place I have ever been! This kind of stuff has continued for 5 years I would go without oxygen before I would ever go there again!! How did that employee think that was gonna turn out you were rude when I cancelled the appointment and then after u thought about all night it erked you and u thought calling me again to scold me about the appointment I cancelled was the way to go ? Think again!!!

The Dr's are great with a caring sense of humor. Diagnosed my problem quickly. I was scared but put…read moremy mind to ease. Thank you.

One star because the docs are great. However, unless you're in the hospital, you won't see them…read more Instead, you'll see a PA or NP and they pretty much say take two aspirin and call me in six weeks. Even if they say they'll call, they don't, and two other dr's have said I have to be seen by pulmonology. One week later and I still have not heard back. So, got a referral to Vanderbilt and they scheduled an appt two days later. Three hour drive, but hopefully better care.

Really i don't want to give Dr. Jerden ANY stars. The wait…read moretime at Parkwest Hospital was 13 to 14 hours but I had no problem waiting. In the ER I had Dr Shock (? Sp) and he was absolutely awesome. I was moved From ER to ICU step down unit. All nurses, dietician and support staff were all so very professional and personable. On July 7th or 8th. Dr Jerden just opened my door and came right on in and introduced himself. I asked if he was the physician that kept ordering the 8 potassium 20mEq tablets by mouth . He replied yes, and then very sarcastically he began speaking to me as if i had angered him. I merely wanted to educate 'this physician in crohns dz with rectal bleeding. I've also had bowel resection and over 3.5 feet of diseased, intestines removed. One problen I suffer with is Short Bowel Syndrome. I was explaining to Dr Jerden that the Potassium he had ordered and I had taken came right back out in the potty. Dr. Jerden was again talking to me very in a belittling, sarcastic tone. Dr Jerden asked if I was a Doctor. I advised Dr. Jerden that I am not a physician but I am an LPN with X-Ray. I told Dr. Jorgensen that I do not know as much as him but I wanted him to understand my GI system a bit better as I needed alternative forms of potassium so that I can absorb some. I advised that recently my PCP Dr. Singh had written me a liquid potassium to swallow or I was fine with even having IV Potassium. As I was talking, Dr. jerden b began laughing at me while I'm trying to be helpful. I even mentioned that he could call my Primary Doctor and speak with him. At this point, I've been treated cruel and Dr Jerden and myself, we just clash and I did not trust him as my physician. I asked Dr. Jerden to leave my room and to not come back. Dr. Jerden totally dismissed my telling him to leave and wanted to examine me. I told him that he is not going to examine me and again I told him to leave my room and to not come back. At this point Dr. Jerden began to threaten me. Dr. Jerden advised that he would have to call house supervisor and since I had no doctor I would have to leave AMA and that insurance would not pay if I were invited to leave the hospital. Which is false. I checked with Cigna and they would pay. On the 4th floor I had Dr Wyckstandt and he was wonderful. He listened to me and ordered some IV magnesium and IV potassium ( which I had to stop bc I was having fluid overload). The Nurse, Amanda, examined me and contacted Dr. Wychstandt who immediately stopped the IV potassium and within a few hours I felt so much better. Dr Jerden totally disregarded my patient rights. Dr. Jerden did not treat me with respect. Also, I had refused the daily heparin injection bc I wasn't confined to a bed. I was ambulatory in the hospital. Dr. Jerden wasn't very nice about me refusing the injection. Dr. eilli belittled and berated me for refusing the heparin injection. I have never been treated the way Dr. Jerden treated me. I may not choose to go to Parkwest Hospital again for fear that Dr. Jerden would again be assigned to me. Having to go through the verbal abuse and having my patient rights ignored again is a fear and stressor that I don't need when I am so sick. I hope there are communication courses and perhaps a refresher course on patient rights would be helpful for Dr. Jerden. As Dr. Jerden did NOT examine me, I do not expect Cigna to be billed under his name for that particular day Thank you,

From the owner: Since 1999, StatCare has been providing high-quality, personalized pulmonary and sleep medicine…read moreservices to adults in and around Knoxville, Oak Ridge, and Athens, Tennessee. The practice is one of the largest privately held hospitalist and pulmonary services groups in the nation and has accreditation from the Pulmonary Hypertension Association (PHA) as a certified center of excellence for the treatment of pulmonary hypertension. With a focus on improving patient experience and treatment outcomes, the board-certified physicians take an evidence-based approach to care. They also value the importance of patient education to empower individuals to stay in control of their health. StatCare offices feature advanced diagnostic technologies to identify conditions like pulmonary fibrosis, lung nodules and masses, and chronic obstructive pulmonary disease (COPD). The providers customize treatment plans using lifestyle changes, medications, and other non-surgical therapies to improve lung function and resolve symptoms like shortness of breath, wheezing, and fatigue. The StatCare sleep clinic can address daytime sleepiness, cognitive issues, and other symptoms of sleep apnea, insomnia, and other sleep disorders. The outpatient sleep clinic provides resources like continuous positive airway pressure (CPAP) mask fittings and referrals for dental appliances to improve nighttime breathing.

I work with individuals with intellectual disabilities and today one of our individuals had an…read moreappointment here. One of our staff took him to this appointment and they were 15 minutes earlier than the time they were scheduled and the front desk women were very rude and one of them yelled at the individual at one point. They also made a point of saying how they were too early and for his next appointment NOT to be 15+ minutes early. I for one have never been told being too early for an appointment is a bad thing. On another note, the doctor and the nurse were very nice and made the individual comfortable.

From the owner: Since 1999, StatCare has been providing high-quality, personalized pulmonary and sleep medicine…read moreservices to adults in and around Knoxville, Oak Ridge, and Athens, Tennessee. The practice is one of the largest privately held hospitalist and pulmonary services groups in the nation and has accreditation from the Pulmonary Hypertension Association (PHA) as a certified center of excellence for the treatment of pulmonary hypertension.  With a focus on improving patient experience and treatment outcomes, the board-certified physicians take an evidence-based approach to care. They also value the importance of patient education to empower individuals to stay in control of their health. StatCare offices feature advanced diagnostic technologies to identify conditions like pulmonary fibrosis, lung nodules and masses, and chronic obstructive pulmonary disease (COPD). The providers customize treatment plans using lifestyle changes, medications, and other non-surgical therapies to improve lung function and resolve symptoms like shortness of breath, wheezing, and fatigue. The StatCare sleep clinic can address daytime sleepiness, cognitive issues, and other symptoms of sleep apnea, insomnia, and other sleep disorders. The outpatient sleep clinic provides resources like continuous positive airway pressure (CPAP) mask fittings and referrals for dental appliances to improve nighttime breathing. StatCare providers are always striving to improve the patient experience...

Met with Dr. Sara Post; I arrived on time and the office was clean and quiet. I met Dr. Post for…read morethe meeting to repair my Resound hearing aids. She cleaned, tested and inserted in my ears. We discussed all of my previous problems [broken wire] that was repaired previously. Dr. Post answered all my questions and offered excellent operating instructions. Thank you Ear Nose & Throat Consultants of East Tennessee

From the owner: Physician's Hearing Care is a division of Ear, Nose, and Throat Consultants of East Tennessee. We…read morehave 5 convenient locations and a staff of 10 Audiologists. We provide a compassionate and welcoming environment for patients and their family to seek the knowledge, skills and resources for the best possible hearing healthcare. And as always to remain "East Tennessee's choice for better hearing!"