I was a bit worried about the visit, being that it is in New Britain, CT which does have a lot of…read moreghetto and beauty alike.... I was pleasantly surprised at the amicable staff, the place was clean, and the procedure expectation was 100%. It was with the Radiology Dept, so granted, no hospitalization, but the techs and nurses were really good. Pleasant, professional, funny, clear, and prompt.

I recently spent two nights in this hospital. I was supposed to have an outpatient procedure in the…read morecardiology Cath lab that ended up requiring admission to the hospital. While my time spent in the Cath lab with their team of nurses and doctors and technicians was absolutely without issue, I wish I would have known how awful it was going to be once I was admitted to the hospital. They were managing my pain with a narcotic however after approximately an hour of getting the medication in my IV; the pain we return. Since my pain level was not being managed by the medication, they made the decision that I could not be cared for at home and should be admitted to the hospital. Once I got my room they continued to manage my pain and my nausea. Here is a list of my biggest issues: 1. Pushing the nurse call button; it was unclear based on the technology or the response time whether I was actually heard. Because I was in such pain I would count down the minutes to the next time I was able to get my next dosage of narcotic pain medication. Sometimes the red light would stay on and others it looked like I hadn't pushed it. Many times the intercom button would ring I as if I had called it. It was on the table next to me, I hadn't leaned on it. 2. At one point I threw up a couple times and had to ask for the nurses to bring me something to throw up into. That same plastic bin was then left in my room with the contents in it on my table (where they brought in my meals) for what seemed like at least 12 hours 3.They didn't seem to know whether I was a fall risk or not. I was on heavy pain medication and could barely walk due to delirium, nausea and weakness. 4.They have white-erase boards near the patient's bed that tell you what your name is, why you're in the hospital, who your nurse is, when you're next pain medication is coming, what your pain number is and what your discharge goals are. This was so sad, because they never wrote anything on the board other than the nurse's name. I had no idea the next time or what medication was coming for me to help with the pain. 5.I was vomiting and peeing from the force in my hospital bed and I would call the nurse and have to explain to them what was going on I remember them not really knowing why I was in pain which is alarming since they have my entire chart up in front of them; hypothetically. 6.If I was in distress & the nurse was visiting her patient on the other side of the curtain, they would pretend that I wasn't there. I was moaning in pain asking for things. 7. When I pushed my call button the voice that would come back through the intercom sounded like the most angry, unhappy, uncaring voice basically saying, 'what do you want'. 8. The 2nd night I was able to unplug my IV and wander down the hallway to try to find out who my nurse was. I did this because I knew that shift-change had happened she had not come in and introduce herself to me. I found her name next to mine on the wall in the hallway. She seemed confused because I asked her specifically by name and she said, 'That's me... who are you?' 9. I asked for toothpaste /ear plugs, and disposable underwear since I had not intended to stay overnight. Toothpaste and ear plugs never showed up. 10. I remember having to explain what procedure I had had done and what I was experiencing to the nurses and to some degree to the supervising Dr. In a way that felt like they didn't know or hadn't heard of it before which was scary. 11. The alarms beeping in our room would go off for 30+ minutes. We'd have to call each time to the nurses station. 12. This hospital has a 24/7 visitation policy, people in your room talking at any hour of the night? Wtf.

Trying again with the outpatient day program. We have been very frustrated with the lack of follow…read morethrough on promises of post discharge care and follow up. Our grandson was a patient at HFSC a little over a year ago, discharged with promises of follow up and NOTHING. He has been hospitalized three more times for the same challenges, never again accepted at HFSC and the outpatient day program which has been promised, then slow rolled with delay excuses which made little sense and now after an 8 week wait that was supposed to be 3 we shall see how it will go. His challenges far exceed a clipboard and stickers for treatment but that's all he's gotten so far.

I was referred to this practice for psychological testing and unfortunately had a very frustrating…read moreexperience. My referral was sent several weeks ago, and after being told it was waiting for a doctor's review, I did not receive a decision for another three weeks. When I was finally contacted, I was informed that the referral had been denied because the testing was considered not medically necessary. While I understand that not every referral will be accepted, my biggest concern was communication. It was extremely difficult to get in contact with anyone by phone, and I spent a significant amount of time trying to reach the office for updates. The long wait times and lack of communication added unnecessary stress during an already difficult process. If you are considering this practice, be aware that you may experience delays in receiving updates and may have difficulty reaching staff by phone.

I checked my blood pressure on the morning of 12/19/2025 and found it to be 218 over 127. I drove…read moreup to UConn Medical Center, where I had some bloodwork done. I had a minor stroke a while back, so I try to keep an eye on it. They wanted to admit me, but I had to be home to feed my mother and my cats, so I chose to go back home. After I fed my mother and my cats, I was eating when the phone rang. I answered it, and it was a Doctor from John Dempsey Medical Center (UConn). He told me that the results came back from the bloodwork tests, which showed many abnormalities. He told me to return immediately to the hospital as I was having an "acute kidney failure" that could, along with the high blood pressure, cause a major heart attack. He said I needed to be admitted as soon as possible. As soon as I finished my supper, I hopped into the car and drove back to the hospital, and signed in again. The blood pressure was up over 200 again, so I waited in the waiting room until they could find a bed. I have very bad discs in my lower back. I have passed out from the pain because of them. After more than an hour passed, my back was acting up. I had no choice but to ask when the bed would be available. I was told it would be over 3 hours. I told the lady in the ER that I could not sit up for that length of time because of my back discs. She told me that there are no beds or gurneys available in the entire hospital that I could use while I waited. She told me that if I didn't like it, I could always go home. That is what I did. If I passed out from the pain from my discs, they would have let me stay on the floor for over 3 hours until they found a bed. That is completely unacceptable and unprofessional for any medical facility. John Dempsey is supposed to be a crown jewel as far as medical facilities here in Connecticut, but I found it to be a lump of coal. Needless to write, I won't be going back again. I advise others to find a better place.

I've been going to UConn for 35 years and it has been going downhill. It is really bad now in my…read moreopinion. U wait months to see an APRN and if they are out for any reason there is no one to cover medication renewal or ur case. No one follows up on scans or anything. U r left hanging in the wind. Despite being in serious pain or having serious conditions u wait for months for an appointment. Then many times I have experienced the provider cancelling my appointment with no follow up. Very poor and disappointing. Patient Relations I called 3 times and no call back. Pretty bad for 2025.

Worst. ER. In. The. History. Of. Existence. Of. ER's…read more I'm sure the creators of the tv show ER would be horrified about what happened. My husband wasn't feeling well (thanks, misdiagnosis from Kathy's Urgent Care in Rocky Hill) so I took him to the ER here. We waited for over 2.5 hours in just the waiting room, finally got him into a super old room that had equipment in it from when the hospital was no doubt built, and waited another hour and a half before a nurse even came in to take his information. And it wasn't even that busy that night. Waited ANOTHER hour for another nurse to finally come and take him for a chest x-ray, and then waited another 45 minutes for him to come back with the x-ray results. The room was dirty, the walls were falling apart, ceiling tiles were cracking, and I don't think the area behind the door has been swept in a good 3 years.

Terrible place, very stuck in the past when it comes to visiting patients in the ER. Security are a…read morebunch police want to bes.

Dr Oniyuke and Dr Walker are my heroes. They both saved my life when I needed a complicated C6-T2…read moredecompression and fusion, and my PCP refused to refer me. They are both 5 stars. My review goes to 3 stars because I noticed a buprenophine patch was in my list of medications. Nobody would remove it. I called the patient portal help desk. I used the portal to message Dr Oniyuke APRN. She says she can't remove it. I ended up in the ER 5/24/2026 due to a side effect from a pain medication a new provider prescribed for ongoing heaviness where my decompression fusion was. They treated me like a junkie. I had a headache, vertigo, nausea and high BP164/99. They gave me nausea med in an IV. The paperwork in the car on the way home, showed that stupid patch at the top of my medication list. This is what I was trying to avoid. No department would listen to me. I finally wrote a bad review and some lady called. She didn't care how I was doing. She cared about the review. Yale walk in clinic in Manchester figured out I was sick from the waxy coating on the beads inside the pain medicine capsule! They researched the medication. They did NOT have that patch in my EPIC medication list. UCONN has finally removed it. Writing a crappy review will be the first thing I do from now on. It's all they care about. I remember the doctor whose name I won't reveal saying, "we can only give you Tylenol". I said I have pain medication. He replied with, "you're not suppose to be in 2 pain clinics." I'm not. Your hospital refused to update my meds. That made me so angry. They lost stars for refusing to listen to a patient that's had several surgeries there. They only care to protect the hospital. No integrity. Deleting a medication should not have taken 5 months. What if I arrived unconscious?

Went for my mammogram Uconn really stepped it up. It was like being in a mini Spa. Lol they gave me…read morea lovely robe lounge chair, chairs, mini fridge with some nice refreshing drinks coffee area magazines other Hospital should take out. It was very enjoyable experience it made it much more comfortable.!!

I am a patient and they would not see me today and I am not feeling good with Shortness of breath…read moreand Back pain for 4 days and the South Windsor office would not find time to see me They told me to go to Urgent care. I call my Dr office at UCONN and they responded back in 10 minutes to come in immediately. What a difference in medical care and people who take it to the next level Thank you UCONN John Sloan

Are you kidding me... 1.5 stars max????? My PCP sent a…read morereferral to Hartford healthcare . Received a call from a "Susan", no last name. Called back numerous times only to get through to the answering service after waiting for 10 minutes. Always, always do your research on these healthcare providers Never saw one and a half star overall review on a medical service . 90% of the reviews are one star reviews . Please don't waste your time and get over burdened with stress .

Technicians were very knowledgeable and made me feel at ease during my appointment. Inside the room…read morethere was a very large bed, a chair, and a TV with cable television. There's also a bathroom with a shower which was very clean. Overall it was a very pleasant experience, and I would definitely recommend visiting here if you have a need to!

From the owner: Diagnosing and treating all sleep disorders, including sleep apnea, insomnia, narcolepsy and…read morerestless leg syndrome.

What can you say about a VA? They're not all created equal. This one, compared to many others I've…read morebeen to is by far the cleanest, friendliest, best parking and good security. Despite all the anxiety one has from a VA visit, the Newington VA is noteworthy.

An interestig thing happened when I sought VA assistance with a claim process recently. I contacted…read morethe VA SO throught the 1-800 number and scheduled a telephone appointment. I received a call at the time I requested, and went over my claim with the "rep. I asked for his name and he provided it. A couple of weeks later I received claim paperwork from the VA office in Michigan and I needed to discuss some things with the Newington VA SO that I spoke to earlier. When I called the 1-800 number I was told that they couldn't direct me to the person I was looking for so I called the Newington VA and I was initially told that the Person I was looking to speak to didn't work there. I was then given a number to call and told that I would have to leave a message because no one was going to answer directly. I did exactly that. I never received a call back (I had mentioned in the message that the person I purportedly had dealt with didn't work there and I was curious about that) . The next time I called, the number was not in service. I googled the name of the particular ghost I talked to originally and found out that he hadn't worked for the VA in two years! If there is a conspiracy mixed up in all this, I'm not sure what that is, but it was obvious that that office did want to talk to me. I needed the the help of that office and I was stonewalled time and again. I'm more than a little curious now.

Great Care Given. Everyone I have met at Newington has been extremely nice and knowledgeable, and…read moretook great care of me.