I was a bit worried about the visit, being that it is in New Britain, CT which does have a lot of…read moreghetto and beauty alike.... I was pleasantly surprised at the amicable staff, the place was clean, and the procedure expectation was 100%. It was with the Radiology Dept, so granted, no hospitalization, but the techs and nurses were really good. Pleasant, professional, funny, clear, and prompt.

Add endoscopic throat surgery was treated very well. Nurses in the outpatient surgical center and…read moresurgeons were very professional and made me feel comfortable.

Trying again with the outpatient day program. We have been very frustrated with the lack of follow…read morethrough on promises of post discharge care and follow up. Our grandson was a patient at HFSC a little over a year ago, discharged with promises of follow up and NOTHING. He has been hospitalized three more times for the same challenges, never again accepted at HFSC and the outpatient day program which has been promised, then slow rolled with delay excuses which made little sense and now after an 8 week wait that was supposed to be 3 we shall see how it will go. His challenges far exceed a clipboard and stickers for treatment but that's all he's gotten so far.

I was referred to this practice for psychological testing and unfortunately had a very frustrating…read moreexperience. My referral was sent several weeks ago, and after being told it was waiting for a doctor's review, I did not receive a decision for another three weeks. When I was finally contacted, I was informed that the referral had been denied because the testing was considered not medically necessary. While I understand that not every referral will be accepted, my biggest concern was communication. It was extremely difficult to get in contact with anyone by phone, and I spent a significant amount of time trying to reach the office for updates. The long wait times and lack of communication added unnecessary stress during an already difficult process. If you are considering this practice, be aware that you may experience delays in receiving updates and may have difficulty reaching staff by phone.

The people at admissions need to be better trained or possibly Human Resources needs to do better…read morehiring. It took forever to get admitted and the person admitting us needed help with EVERYTHING. Also not happy about the cafeteria closing at 2:30. However, the actual medical staff at Ear Nose Throat in the outpatient pavilion was wonderful. Every last one of them was friendly, caring and professional. I had some difficult procedures and I'm not sure I would have made it through with a less stellar staff. Very grateful.

My husband went to the emergency room in severe pain did eventually end up having surgery but laid…read more16 hours in emergency room on a stretcher .

Worst. ER. In. The. History. Of. Existence. Of. ER's…read more I'm sure the creators of the tv show ER would be horrified about what happened. My husband wasn't feeling well (thanks, misdiagnosis from Kathy's Urgent Care in Rocky Hill) so I took him to the ER here. We waited for over 2.5 hours in just the waiting room, finally got him into a super old room that had equipment in it from when the hospital was no doubt built, and waited another hour and a half before a nurse even came in to take his information. And it wasn't even that busy that night. Waited ANOTHER hour for another nurse to finally come and take him for a chest x-ray, and then waited another 45 minutes for him to come back with the x-ray results. The room was dirty, the walls were falling apart, ceiling tiles were cracking, and I don't think the area behind the door has been swept in a good 3 years.

Terrible place, very stuck in the past when it comes to visiting patients in the ER. Security are a…read morebunch police want to bes.

Dr Oniyuke and Dr Walker are my heroes. They both saved my life when I needed a complicated C6-T2…read moredecompression and fusion, and my PCP refused to refer me. They are both 5 stars. My review goes to 3 stars because I noticed a buprenophine patch was in my list of medications. Nobody would remove it. I called the patient portal help desk. I used the portal to message Dr Oniyuke APRN. She says she can't remove it. I ended up in the ER 5/24/2026 due to a side effect from a pain medication a new provider prescribed for ongoing heaviness where my decompression fusion was. They treated me like a junkie. I had a headache, vertigo, nausea and high BP164/99. They gave me nausea med in an IV. The paperwork in the car on the way home, showed that stupid patch at the top of my medication list. This is what I was trying to avoid. No department would listen to me. I finally wrote a bad review and some lady called. She didn't care how I was doing. She cared about the review. Yale walk in clinic in Manchester figured out I was sick from the waxy coating on the beads inside the pain medicine capsule! They researched the medication. They did NOT have that patch in my EPIC medication list. UCONN has finally removed it. Writing a crappy review will be the first thing I do from now on. It's all they care about. I remember the doctor whose name I won't reveal saying, "we can only give you Tylenol". I said I have pain medication. He replied with, "you're not suppose to be in 2 pain clinics." I'm not. Your hospital refused to update my meds. That made me so angry. They lost stars for refusing to listen to a patient that's had several surgeries there. They only care to protect the hospital. No integrity. Deleting a medication should not have taken 5 months. What if I arrived unconscious?

Went for my mammogram Uconn really stepped it up. It was like being in a mini Spa. Lol they gave me…read morea lovely robe lounge chair, chairs, mini fridge with some nice refreshing drinks coffee area magazines other Hospital should take out. It was very enjoyable experience it made it much more comfortable.!!

I am a patient and they would not see me today and I am not feeling good with Shortness of breath…read moreand Back pain for 4 days and the South Windsor office would not find time to see me They told me to go to Urgent care. I call my Dr office at UCONN and they responded back in 10 minutes to come in immediately. What a difference in medical care and people who take it to the next level Thank you UCONN John Sloan

I think it is absolutely stupid that they dont start mris untill night. Poeple are at the hosp to…read moresleep and keeping then up with a mairgrine from 2-00 am to 11 at night it utterly ridiculous.

Technicians were very knowledgeable and made me feel at ease during my appointment. Inside the room…read morethere was a very large bed, a chair, and a TV with cable television. There's also a bathroom with a shower which was very clean. Overall it was a very pleasant experience, and I would definitely recommend visiting here if you have a need to!

From the owner: Diagnosing and treating all sleep disorders, including sleep apnea, insomnia, narcolepsy and…read morerestless leg syndrome.

What can you say about a VA? They're not all created equal. This one, compared to many others I've…read morebeen to is by far the cleanest, friendliest, best parking and good security. Despite all the anxiety one has from a VA visit, the Newington VA is noteworthy.

Great Care Given. Everyone I have met at Newington has been extremely nice and knowledgeable, and…read moretook great care of me.

An interestig thing happened when I sought VA assistance with a claim process recently. I contacted…read morethe VA SO throught the 1-800 number and scheduled a telephone appointment. I received a call at the time I requested, and went over my claim with the "rep. I asked for his name and he provided it. A couple of weeks later I received claim paperwork from the VA office in Michigan and I needed to discuss some things with the Newington VA SO that I spoke to earlier. When I called the 1-800 number I was told that they couldn't direct me to the person I was looking for so I called the Newington VA and I was initially told that the Person I was looking to speak to didn't work there. I was then given a number to call and told that I would have to leave a message because no one was going to answer directly. I did exactly that. I never received a call back (I had mentioned in the message that the person I purportedly had dealt with didn't work there and I was curious about that) . The next time I called, the number was not in service. I googled the name of the particular ghost I talked to originally and found out that he hadn't worked for the VA in two years! If there is a conspiracy mixed up in all this, I'm not sure what that is, but it was obvious that that office did want to talk to me. I needed the the help of that office and I was stonewalled time and again. I'm more than a little curious now.