I wish I could give C&H zero stars. My father passed on July 2, and we asked C&H to handle the…read morecremation. I called July 3 at 10:14am as I hadn't heard from them and wanted to ensure they were made aware that he wanted direct cremation. I spoke with the admin who indicated she'd get the message to the Funeral Director. By 1:55p I still heard nothing and called them back again. The admin said she'd call the director again. He finally called me back. He informed me they had already embalmed him; didn't know he was a direct cremation; Casually admitted their mistake and said they'd "waive the fee." That's not a favor. That's what the law requires. Embalming a person without family consent is illegal in Michigan (MCL 339.1810 (k)). Because of this violation and the insensitivity of their response, I asked another funeral home to take over. C&H delayed the transfer and then tried to charge me a storage fee--even though their own policy says fees don't kick in until day 7, and this was day 5. And we only didn't retrieve him sooner because they blocked it. They caused my family unnecessary pain, stress, and distrust during one of the hardest moments of our lives. I expected compassion and professionalism. I received negligence and obstruction. Please think twice before placing your loved one in their care.

I came across a video on TikTok that really needs more attention. The way this funeral home treats…read morethe deceased is beyond unacceptable--bodies left without proper care or ventilation. People need to be aware of what's happening. If you want to see for yourself, check out @mortician.swole1 on TikTok. This isn't just disrespectful--it's disturbing.

After a friend suggested a cemetery lantern tour as a fun fall activity, I was able to add Highland…read moreCemetery as a new local gem that I had uncovered. Located in a hilly area that overlooks Ypsi's downtown, it is a peaceful, park like setting with rolling hills, and is just spectacular in the fall. After the nighttime lantern tour, we decided to come back during the day to see the place a little better. We could not have picked a more gorgeous day to see the fall colors against the blue sky, and we were able to see many of the thoughtful and beautiful monuments that were left to family members and loved ones as we meandered through the walkways. Rich with local history (which we learned about on the lantern tour, and could appreciate even more so in the daytime), we saw others enjoying the setting as well, as more than a few power walkers passed us on our afternoon stroll. Whether you visit for the nighttime tour, or just want to take a closer glimpse at an Ypsi local gem, Highland Cemetery is a place that you just might add to your list of local favorites as well!

I just had to leave a positive review after a very helpful experience with the staff at Highland. I…read morewas driving in from out of state and wanted to pay my respects to actress Una Merkel. There weren't any maps or coordinates to her grave site that were readily available, so I called the office. Though I would be arriving after the office closed, the staff printed up thorough maps and information to help guide me to her resting place. I got three maps from them and a list of the family members from her family who were buried there. What could have been like searching for a needle in a haystack was an absolute breeze, thanks to their help. They left the information in a little envelope taped to the door with my name on it. So easy to work with. I also want to add that the grounds are just beautiful. You can tell that this peaceful place has quite the history. If I had more time there, I would definitely have taken a nice walk through the grounds. Such a lovely and calming place.

The family who owns this funeral home really cares about their clients and their community. After…read morethe unfortunate passing of a relative recently, I accompanied our son in law to make arrangements here. They were compassionate, factual, resaonably priced and flawless in carrying out our desired plan. We would highly recommend them for funeral arrangements and services.

My husband is going to be cremated at this funeral home. So far my experience with them has been…read moreless than satisfactory except when I met with the funeral director in person. Their 3 telephone conversations with me have left me upset at a time when they should be making me comfortable not miserable. If you want good communication and respect for your loved one, I would not recommend this funeral home.

We used Nie for my uncle's viewing, and I was surprised at the care and quality in how everything…read morewas set up, even though we'd gone very no-frills. The room was warmly lit, with comforting music, and my uncle very nicely spruced up. They even used the quilt he'd had in hospice, which I found was a nice touch.

They have allowed me all the time I needed before making any decisions. Always ready to offer and…read moreshow the many possibilities available. Very respectful and willing to listen to my 'story'. I felt very respected and all my decisions important.

From the owner: Specializing in: - Monuments…read more- Trophies, Plaques & Medals - Engraving - Cremation Urns - Pet Services - Cemetery Equipment & Supplies - Funeral Directors Equipment & Supplies

I attended a viewing at this funeral home recently. I found it to be as nice as any I have visited…read morelately. It was very crowded, because the deceased was not only a military veteran, but also a local fireman and EMT. It was pretty much "standing room only" because of so many firfightera and police and EMTs. The funeral home was very nice, both inside and out. If I lived in the area, I would definitely consider utilizing their services.

Jim was great to work with. He was very personable and and had a great sense of humor it was…read morestrange that everyone who worked. There was a senior citizen, and they did things very old school with using a calculator to add up the fees that were due and Just everything looks like it had been frozen in time. As far as the ambiance and the décor\n I compared them to national cremation services, which was about $600 more. I Trusted this business, and I would recommend them, I found out later that it is free donate a body to science Which is what I would have done. Had I known about that earlier

I live in California, and my son lived in Michigan. So when he died suddenly, we were not sure…read morewhere to turn. Our friend told us about this place. Im so glad we found this place because they have assisted us with all the details. They made it possible to have his remains shipped to California, and have done a great job in helping us through this sad time.

Generations Funeral and Cremaion Services were very easy to work with- our brother's death (like…read moremany other families- his death was very unexpected) and although we knew my brother wanted Direct Cremation -his children had no idea of a provider for these services nor did I (being from Texas). When I spoke with my sister about this, she advised that Generations Funeral and Crematory services advertised in Saint Francis Church Bulletin and since I often go to church virtually at Saint Francis here in Ann Arbor and she was a parishioner for years there, I decided to give them a call. I thought that we would have to arrange everything in advance but that was not the case. All three providers that I contacted told me that I could just call when the time came and we needed their services. When our brother died we gave them a call and they were able to assist us in getting all the paperwork we needed in order to proceed with direct cremation. They made it very simple and since we were a bit of a distance all we had to do was send them the signed paperwork by email. At that point I contacted them to pay for this and it was a very reasonable amount. They picked my brother up at the morgue at the hospital and transported him into their care. They obtained all the licensing and permits and transported him to the crematorium. He was cremated within a few days and then his ashes were returned to the Ann Arbor location so that it was very easy for us to get there and pick them up. While I was there they gave me very good guidance. I will be flying home eventually and there are issues with transporting ashes across state lines and of course getting through security so instead of placing them in a small urn that I had purchased, Nancy (I hope that is her name!) was kind enough to package some up for me in a little clear container so that I can show it at the airport and I can go through security, they also provided me with the paperwork I will need to show related to the cremains. We were very pleased with their services and felt that the customer service in particular was exceptional. We would recommend them for any type of funeral services from direct cremation to a regular burial. I believe they do it all.

Domenick was most helpful in a time of tragedy. He was warm and helpful. He did a great job of…read moreanticipating our needs.

Let me start by saying I didn't arrange a funeral at Mehlig but attended one there. Though the…read moreplace is lovely, there were a large number of people at the service and not enough chairs to accommodate them. Instead of moving people into another room (with video) or providing more seats, a group of 30-40 folks people had to stand for over an hour. Seems like poor planning or they weren't able to handle the crowd. During the service (and a eulogy) water started to pour out of the ceiling and was collected in buckets. What kind of funeral home has has such poor integrity that there's flooding during the funeral? This is an established business that has been in Ann Arbor forever. I don't know what the staff is like to interact with but not very impressed with this place.

Robison-Bahnmiller Funeral Home & Cremation Services. Thank you so much,…read more Steve and Larry were both phenomenal. I am in the beauty industry and unfortunately I have had to deal with lots of deaths throughout the years with clients, family, friends, and co-workers. I have never worked with a funeral home as great as these two guys and their business. They were attentive, kind, compassionate, extremely professional, and so easy to work with. No matter what time of day or night it was if I called and they answered or got back to me super quick. My niece passed away recently and it was extremely devastating to our family. They did not miss a beat helping us plan a beautiful funeral for her. if you are looking for a funeral home I would highly, highly recommend them. If I could give them more than five stars

Professional, patient, and not unctuous in the least. I live outside Michigan and the funeral home…read morethat took care of my father over two decades ago is out of business, so when my mother died sooner than expected and I cold called Robison-Bahnmiller without checking reviews, they turned out to be everything I could want. I wanted simple. I asked odd questions. I was working with them from out of town. They treated me as a fellow human being who had just had a shocking loss and not someone to be sold on anything. There were no hidden fees. They did everything they said they would do. They went out of their way to help scan a photo of my mother for the obituary. I got very lucky picking them.

Great care for a beautiful life gone too soon. Highly recommend this funeral home as their staff…read morewere amazing and caring

You caution if selecting this funeral home. They sent a body to cremation while the family had a…read moreset date for viewing. Unfortunately the family didn't get a viewing because she was cremated prior to that without their knowledge.