I was driving home from SF and needed to stop for a little pick me up. and a restroom break. This Starbucks is located in a small shopping center with various stores - the parking was a little crowded, but I was eventually able to find a spot. The store is clean and the barista who took my order was quick and friendly. The restroom was nice and clean. There is plenty of space for people to hang out, catch up on some work or just enjoy their treats. My drink came out in about 10 mins and I was back on the road. As I was leaving, I noticed that there were some Tesla chargers in the back of the shopping center - great for anyone who needed a charge! I would definitely come back when I'm along this way again. read more

This is a nice mall in a scenic area right off 280 with some great restaurants and stores. The Starbucks was pretty standard, but with very slow service. read more

Starbucks - Coffee & Tea Near Me - San Mateo, California

So grateful for this location. Had to remote, so I needed free wifi. Had drank way too much, so needed the facility, which wasn't locked or needed passcode. Barista was super courteous and quick with my order.w Well stocked and oatmilk was full. Can't get better than that. Their cover is made out of paper, not plastic! read more

This Starbucks is easily my favorite in our area. It's consistent, fast, the employees are ALWAYS friendly and they make the best drinks out of any local Starbucks baristas by a country mile! Recently, our cups have had little things written on them that are nice, short, and sweet. I'll admit they are a nice thing to read, but today I picked up a drink and the message simply said, "I wrote on your cup". I want to make it abundantly clear that I refuse to give this place any less than 5 stars for what I've already stated, and while I appreciate happy little messages, the way this comes off to me is that these messages have been forced onto the employees as a rather tedious additional task for them to do obligatorily, rather than something they're doing on their own accord. I don't blame them for the cry for help in the least, and while I can see managements point of view, please know that as customers, we're perfectly happy with your employees and their already exemplary track record in regards to their customer service and quality coffee! The last thing I want is for this employee to be punished, as I'm pretty sure it's one of my favorite baristas - instead, choose compassion in this increasingly hyper capitalist society and appreciate them for the great job they already do. read more

Starbucks - Coffee - Coffee & Tea Near Me - San Mateo, California

Great customer service but disappointing don't work with my photo ID for my birthday.. today 04/23.. read more

Starbucks - Coffee & Tea Near Me - San Mateo, California

We had ordered two drinks one of them was the new Matcha, Strato Frappuccino, and the other one was the strawberries and cream Frappuccino both in a size venti I had placed the mobile order so my boyfriend can go and pick up the drinks. He didn't have time to look at the drinks or taste them. He just grabbed them came home when he got home. I tried mine and my drink was fine. He tried his, and obviously it wasn't what he wanted. They had made two of the Strato Frappuccino's. he obviously doesn't like Matcha so he was very upset. Starbucks is always hiring New barista's they always have new people at this location. If you're gonna keep hiring new barista at least train your barista's so they won't keep messing up my order.‍ read more

Starbucks - To completely different drinks, you can see the sticker on the cups but they are the same drink in the cups . - Coffee & Tea Near Me - San Mateo, California

Say what you will about Howard Schultz - his coffee tastes, his political ambitions, his resolutely conservative dress style - he did create a corporate-run community third space of lasting value. But is it ketogenic adapted & sustainable yet? Not quite. For one, there is no keto coffee on the menu. No MCT oil enhancement or grass fed organic butter or adaptogenic blend of spices to help one maintain mental focus during a prolonged period of intermittent fasting. Minus a star for that failure to recognize a growing food & wellness trend that is transforming the American health scene even S we speak, dude. And this location once had a high end Clover brewing system to make high quality single origin coffee drinks to order. Not so anymore. The inadequate medium roast blend, Veranda, hardly compares. Minus another star for not offering an alternative to a real third wave coffee shop or micro roastery, dude. Then there are limited incentives for brining one's own mug (a measly 10 cent discount) and that is the NUMBER ONE MOST EFFECTIVE WAY TO REDUCE WASTE AND HELP SAVE THE PLANET. Minus another star for that, you corporate penny pinchers. What part of the new green economy don't you get? Howard! Come back and save Starbucks from itself. I beg of you. Billionaire bio hackers of your intelligence & physical prowess know the benefits of a ketogenic adapted lifestyle. You also drink single origin pour overs made from exquisitely sourced freshly roasted beans daily. And you are a sustainable guy at heart. I know you are because you put your money where your mouth is. Make Starbucks more keto-friendly pronto. Pay your staff an adequate wage so that they can operate sophisticated things like Kaliyah Wave drippers. And for goodness sake: give your customers more than ten measly cents for bringing their own reusable mugs (like my Snow Peak titanium model made in Japan, for example). Got it Howard? If you don't do these things, I will cover social media with your failures. But if you do step up and deliver, then I will sing Starbucks' praise as a true American sustainable corporate citizen. I am 14 times Yelp Elite. I keep my word. Please share this widely on social media. Let's show Starbucks the POWER OF YELP! read more

Starbucks - Starbucks is hiring. - Coffee & Tea Near Me - San Mateo, California

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Ever since the arrival of the current Manager, Benita, this store and its staff are happy, helpful and very quick. I was surprised to see the radical up/down of volume. Sometimes 10 people placed their app orders at the same time and 15 minutes later, just one or two. And nowadays there can be no-one in line or five deep! And yet, they handle the high volume in stride and the low volume very fast. Best of all they smile, they say hello, they wish you a good day. And have learned names of their regulars! It's a store with a great vibe. Great leadership and staff. read more

This is a great Starbucks venue with an old school vibe. Great mocha too. Thanks! ............. read more

Starbucks - Item 1 of 2 store 5844 - Coffee & Tea Near Me - San Mateo, California

For the most part, having the Starbucks app has been beneficial and nice to score points for regular visits. I am a frequent customer during the holiday months. October-December are my favorite times for Starbucks and their holiday flavors! read more

Starbucks - Love Pumpkin time - Coffee & Tea Near Me - San Mateo, California

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First time visit to the location, at 7:30am these folks were all hard at work. It was clean and calm, albeit busy. I placed an online order and was greeted immediately by the barista who was handling the pick ups. I waited for my drink as I watched as people came in, say their names for pick ups and the barista immediately found their drink among the 30 others. The barista went out of his way within 2 minutes of me waiting to say that my order was not far behind, just a couple of drinks away. When it was ready, the barista double checked the lid was on tight. My drink was as consistent as always, and that's really all I expect from Starbucks. The people are the ones who shine here. read more

Always understaffed and never clean in this Starbucks. You'd think it was located on East Side as far as cleanliness. Mgr definitely needs to take better control of this location read more

Starbucks - Coffee & Tea Near Me - San Mateo, California

One of the staff here is very rude, I'm asking a straw and she threw it to the counter top toward me. It happened today around 11:40 AM

The only thing I want to say is: If you don't like your job, please quit or find something else. This cashier today was rude and upset with the whole world. I don't know if she is in charge today, Sunday July 03, 2022. I give her ZERO star and the rest of the crew 1 star because of her. read more

The staffs were amazing here. Two people working the front store. Both staffs enthusiastically took care of my COMP'd Birthday Drink. Love coming to this location!! PPE setup according to regulations. I feel safe being in this store. Thank you to the 2 baristas today!! LOVE YOU GUYS!! read more

Starbucks - Venti Chai Latte with #Oat - Coffee & Tea Near Me - San Mateo, California

Man oh man do I love this Starbucks!!!!!! Upon entry, a distinguished gentleman, whom I later found out was named Ari and the barista concocting my beverage, greeted me with a cheerful smile. Another barista took my order with precision and impeccable service, I happen to forget her name but she was very nice. I can also say drink was also made with love and the utmost care. I love this place so much that I come back almost everyday. Everything about this store is elite. read more

Waited for my drink a while that was just chilling on the counter by the expresso machine while the girl made two other drinks.

Busy location in a busy plaza -- parking will be hit or miss, but it is a lot shared by several stores, so maybe you'll get lucky with someone leaving. Decently sized Starbucks with a decent amount of seating - table in the middle is a long picnic table style with stools, but some of the chairs were regular height and way to short for the table (maybe that's why no one else was sitting there...). The cashier was very friendly and quick to help me, though the orders did take quite a while to come out despite there not being that many people inside the store. Only ordered one drink here - the caramel cloud macchiato - I wouldn't recommend it here. It seemed like mostly milk and ice with the cloud cold foam, didn't really taste the espresso or vanilla or caramel. I've had the same drink at other places and it was much better. Overall, it was fine though in general the store could have done with some more bussing and cleanliness. read more

As of today, 12/7/21, this Starbucks location (111 De Anza at Crystal Springs Shopping Ctr.) is mysteriously closed. A note on the door vaguely indicates efforts will be made to reopen but includes no explanation re: the reason for the closure (Covid positive? health dept. issue? recent criminal activity? capital improvements?). Bummer, was my go to when rushing to work nearby. Is (was?) a serviceable Starbucks but I'd echo a previous commenter's review of their pick-up order system. This location is often very busy, the drinks are typically grouped en masse just beyond hands-reach, and the baristas' heads are exploding with orders and backs turned away so it often takes them significant time to notice a customer is present for pick-up and to get the drink to him/her. Other than that, decent operation. If the pick-up system, which I use whenever I visit, can be improved a bit, I'll upgrade to 4 stars (maybe 5 if they really dial it in!). Hope it reopens... read more

Stopped in here for some caffeine on my way from SFO to Cupertino. Lots of folks hanging out here - both inside and outside. Ordered an iced latte. Drink was strong and delicious! Just what the brain cells were crying out for! read more

Starbucks - Coffee & Tea Near Me - San Mateo, California

If you don't want to be bothered to hand customers their mobile orders don't place them towards the employee side of the counter. It's a huge counter I don't want to be rude and reach over trying to read a label of a drink. Thank you for the eye roll though girl read more

Very pleased with this Starbucks. They just remodeled and the flow is so much better now! There are plenty of tables and chairs to sit at and the staff is very friendly. I was in today to do some work but was not able to log into their wifi. I asked one of the staff members and she was very eager to help me. She stopped what she was doing behind the counter and went to the table where I was sitting. She looked at my laptop and saw that there was not connection. She then asked another patron who was also on her laptop to see if she had connection. She didn't. The staff member (wish I got her name) said she'll be right back to reboot the system. 5 minutes later, we had connection! She came back to check on us and we thanked her. In addition to the friendly service, the drinks are good too! My kids are definitely happy customers :). read more

This Starbucks, located off DeAnza Road in the Crystal Springs Village shopping center, is one my wife and I often come to with my elderly mother. Mom is getting on these days, but enjoys a coffee outing. From a pure Starbucks standpoint, this is a good one: staff seems well-trained, any lines move quickly, and I've never had a problem with the drink orders. The primary problem we have is seating: it's hit and miss whether anything will be available. We often come around 4 o'clock, and while there are no lines, there are also no seats. There is a high proportion of individuals versus groups at this Starbucks and the seating is arranged accordingly, like the bench seating along the wall. Unfortunately there are few seating options for groups of three or more. There luckily are five outside tables, and we have used those on occasion. Not the fault of the Starbucks, but parking can be challenging here, in spite of it being in a shopping center. Starbucks has a nice rear entrance, with a long gangway leading into the main coffee shop from the back parking area, that helpfully provides another dimension to the parking search. read more

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The cashier was super rude. Didn't say a word besides "ten" for my total. No hello or what can I get you or anything. No thank you either. Dude was on a trip or something. Then they gave me my drink hot instead of iced like I asked for. But the barista was actually super nice and gave me an iced drink plus the original hot one for free. read more

Opens early. Great customer service. Clean tables for working. What else could one ask for...?

Sorry, Courtney. It sounds like you ran into a jerk who happened to be at that location at the same time. We had a completely different experience and overheard an employee giving a gentleman a mask because he forgot his. This is a really hard time for everyone and the employees at this location actually seem to care and try and be friendly while doing it. Holly is amazing and makes the time to acknowledge each customer and gets the lattes out super quickly. I'm grateful this store is in our community. read more

Great that this one has a Clover machine with a good number of Reserve roasts available. That said, the service was more sluggish than other branches. Just good for a reliable cup of coffee in the area. read more

This is a really nice Starbucks. Very spacious and friendly servers. The place is clean and inviting. They have a really nice and relaxing seating area. Makes you just want to hang out and read a book. Add that with a nice drink and I'm set! I also like the additions of the new sandwiches they offer. Turning into an all in one spot. Not just for drinks but now some lunch! read more

Starbucks - Coffee & Tea Near Me - San Mateo, California

I can't believe I've never reviewed this Starbucks. It's one of my frequent stops on the highway of life. This Starbucks is located in a busy little shopping center, and has an entrance from the front or the back. There's plenty of seating inside and a cute little patio out front with a few tables for those of us that like to people watch or bring their faithful Fido for a beverage. Consistently, the service here is always better than average. At every visit I've received some sort of extra where they've gone out of their way to make sure I'm a happy customer who feels special. Honestly, they have the customer service thing down! I consider myself to be somewhat of a Starbucks aficionado and this one is on the top of the rung. TIP: If there's no parking in front, cruise around the side or the back for extra spaces. read more

Jeez...I often order pick up drinks. On several times occasions I saw my order, but no one would hand it to me. There in-store delivery sucks. read more

Usually, I go here and order with no problem at all. However the last few weeks I noticed and overheard a very uncomfortable comment. Hailey the barista has used the word "r*tard" on multiple occasions while making drinks or directing it towards other workers. What kind of employee believes that is the right term to use at any standpoint. There's much more to vocalize but no enough words can be typed. There needs to be a conversation of how inappropriate this work space is. Please manage your workers better. This image they portray isn't valid. read more

Service exemplary here. compact place yet roomy. blonde roast caught my eye but they had me at organic ethiopian. drink: organic ethiopia (sidamo) grande (starbucks reserve, 2.95) -very smooth, no body, very sipable coffee drips: -thanx to yahoo for gift card -cashier takes order, barrista makes coffee, very efficient. read more

I struggle with any positive impact this review will have. I live nearby and have choices of Starbucks locations. After five years of bad to inconsistent service I am done. Drinks made wrong, not full, or other errors, but it was the attitude of the staff that has slayed me. As if it is my fault in ordering? Asking for what I ordered should be easy. The coffee costs too much to accept it wrong. The motto for making it right does not always hold up. read more

I have been around to a lot of Starbucks Coffee cafes all over the bay area. I'm only going to write about this one because they don't get my order wrong and they always remember which customer ordered food and who it belongs to. This starbucks has a system that works. I really appreciate this a lot since it's my morning rush to work ...and I rely on the efficiency and smiles that should come with the higher cost of morning coffee.. A part of this extra money I spend on coffee is to get a good jump start on my day. Thank you Starbucks Crystal Springs! All the other Starbucks in the SF Bay area should look to you as a role model. read more

Imagine a modern and spacious Starbucks space, with the most disinterested and lackadaisical staff. I think you've got the picture. Morning lines are long and slow, drinks are handed out with no friendliness or eye contact. Lame hangs over this place like a low-grade fever. Avoid if you can. read more

They get busy. I've had to ask on two occasions after the baked good item I ordered, with my drink becoming ready before a scone from the case or a warmed croissant. I am pretty sure someone has walked off with my order once because they aren't consistent about asking for names. They get busy. They also have a fire place, and somewhere to sit outside, and all the Starbucks stuff. And it's clear that they are staffed well. When it's busy it's always a buzz behind the counter, and everyone is in motion. . And they cannot change how busy they are, but perhaps going back to always asking for a name so items go to the right people would be helpful. Maybe looking at other ways to streamline the flow when they are busy... read more

Just had an experience I felt needed to be shared. I ordered a cappuccino, tall. The cup was filled with foam and not even an inch of drinkable liquid. I asked the barista, who prepared the beverage, if this was correct and he rudely said...this is a cappuccino, do you know what a cappuccino is? I replied, yes...I order it always and there is ample liquid-this is all foam. I handed him the cup to feel the weight vs actual drinkable fluid. He gave me a rude look and handed my cup back to me. I asked him to put in another shot or add coffee in it. He did nothing. I walked away. Next time I will pass on Starbucks. He was rude and soured my experience. read more

There's no reason for it to be any different than any other suburban Northern California Starbucks, but it seems like there's something in the air. I don't know whether it's the slightly crunchy local crowd, the fact that you get a little bit of distance from the hustle and bustle of Palo Alto and San Francisco, or just the fact that at this point in the commute you really want to stop, breathe, and take a sip of some good coffee. But for whatever reason, it had a slightly sanctuary feel, and makes a very nice pit stop. read more

Up until today I'd never had a Frappacino before. Up until today, I'd never plunged a stranger's was of paper towels down a Starbucks toilet before. I think I'm good never experiencing either of those things again. This Starbucks is super busy and you often can't find a single parking space in the gauntlet of a lot that this location lives in, so I guess I can understand the stress-level of the customer who used the bathroom before me who decided to throw an entire was of paper towels into the toilet but at the same time... C'mon, man. This is why we can't have nice things. And you're welcome to everyone who used the restroom after me today and got a clean toilet with a smooth flush because that was all me. As for the Frappacino... holy sh*t was that disgusting. Never again, Starbucks. NEVER AGAIN. You make so many delicious and convenient products and yet you advertise the crap out of the grossest one. On the bright side, there was some sort of special on my grande Frappawhatever so it was only $2.67 but it really still wasn't worth the money and definitely not worth the calories. read more

i had to be in san mateo for an appt, but didn't want to stop by the one in the downtown area since i'd have to hunt for parking, then pay for the time parked there, and likely walk a bit to the store. so i was happy to find an alternative in the crystal springs area, with a dedicated shopping center parking lot, where i was able to park right in front of the store and stroll in. this sbux was moderately busy at 9am on a tuesday morning, but i didn't wait more than a few minutes to place my order. after ordering, i used the single, unisex restroom around the corner, and when i came out, my order was ready and i was on my way to my appt. customer service was friendly and the staff who helped me informed me that going forward, i could place my order online or use the starbucks app to save time and just stop in to pick it up versus ordering, then waiting. great to know for the future! i like the layout of this starbucks as there is quite a bit of seating inside with some nice, comfy looking couches that i could see myself lounging on with a book or laptop. perhaps next time, when i'm not in a bit of a rush to get to an appt. very convenient to the 92 and 280 freeways, and still only about a 10 minute drive to downtown san mateo. read more