This is long overdue--about a month ago, I stopped by to order a coffee traveler, and I just have to give a shout-out to Mimi. Even though there were only two people serving and it was busy, Mimi managed to keep things running smoothly. She didn't just greet me; she took the time to chat and make sure I had everything I needed, all while juggling multiple customers at once. Despite how hectic it was, her friendly and attentive service really stood out. Thanks, Mimi, for going above and beyond! read more

Could have just as well had my own cold coffee and no disappointment by staying at home. Was feeling kind of in the dumps and splurged on a blended drink with flair but no.... Sorry that was too much work for you, Starbucks worker. Maybe Starbucks will give you that $1.10 as a tip instead of to the stockholders. read more

Starbucks - My order with paid for drizzle and crunchy happiness. - Coffee & Tea Near Me - San Carlos, California

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Empty Starbucks, but the workers here seemed to be confused. They are slow on their mobile orders and even though I ordered my drink 20 minutes ago, I still had to wait when I arrived. read more

Starbucks - two cups of coffee on a table - Coffee & Tea Near Me - San Carlos, California

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This place was great. They could maybe use some more flavors but I can't hate when the service and taste meets far past what I'd vision. I wasn't expecting as great as it was. I had that cinnamon nitro cold brew and it was great. They have a cool seating area too. read more

Starbucks - Refuge pastor - Coffee & Tea Near Me - San Carlos, California

These sweet baristas are so friendly and helpful over the years, even with staff turnover, this store is always so cool with us customers! Never had an issue at this location. They strive above and beyond to make your visit memorable. They're good friends and family, and always thoughtful and courteous. Drinks and food are made on time. I love the iced coffees! Actually, most Starbucks coffee houses are cool peeps and tasty drinks, but this one being close to home, holds a special place in my heart. Stop by if you're in the area, they will welcome you warmly! read more

Once in awhile I just need my Starbucks fix! I have enjoyed my guava lemonade tea, passion fruit lemonade tea, etc. But for some ready, when I get a coffee I feel like it's missing something. I like it sweet and I never change anything with my drinks from any store. My coffees here seem to always be less sweet. Today was the worst. A coworker took my coffee order and went to pick it up(we work nearby) I got a grande hot caramel macchiato. When she gave it to me it felt light so I jokingly asked if she spilled it and she said no. I took one sip and thought wow it's really light and I tilted the cup more than expected. I open it up and it's HALF EMPTY. Very sad. But I'll live. Not sure if they were busy or what.... read more

Starbucks - Half filled I took one sip - Coffee & Tea Near Me - San Carlos, California

This Starbucks is the best normal (i.e. non-Reserve) Starbucks around this area. Since the traffic seems to lighter at this store, being further from a main commuting thoroughfare (like San Carlos Ave, Industrial Rd, and El Camino), the staff at this store has more of a chance to show how friendly and helpful they are. But, they're still as efficient as the baristas at busier locations; recently, my order was ready by the time I finished paying and walked to the end of the counter. Because of how the space is laid out, there's room for several indoor tables even with COVID distancing. The space with those tables has huge windows that let in a ton of natural light, so this location would be a great one to come and sit awhile or meet someone for coffee. As with both Starbucks on Laurel, parking right by the store can be limited, so if you are driving in, take that into account. The nearby parking lot is just for customers at the local market, so street parking is a better option. read more

Pleasantly surprised how clean and fast service! I adore the puppy's pictures enjoying their puppy fraps. So cute!!!! The store stays pretty stocked on their baked goods and mostly all their flavors haven't run out. Says a lot about a place when they run smooth and efficient. Didn't have a long wait and people up and out with a satisfying pep in their step. Definitely no complaints today's read more

Starbucks - Clean counters - Coffee & Tea Near Me - San Carlos, California

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I go to starbucks with my family for breakfast sometimes and it is always packed. All the workers are teenagers and the food isn't good. Bathroom is dirty also. read more

Probably the most comfy Starbucks I've been to. Lively, nice ambience, and very friendly servers. I had ordered for mobile pickup and they were missing an item and rather than hassle me they made it really easy for me to swap out and gave me a concession. Really appreciate that. Only downside is no drive thru but at least there's lots of parking. read more

Updated review- Went in again today for a COFFEE with a friend and could not stop to think what a nice place this is to go to after or before lunch. The staff is always stellar including the former Manager that was here that moved onto Foster City and the new manager Sherri who is a very nice and caring person to speak with . Her positive energy and the great location of this place and staff will continue soaring to new heights. Their staff here is always professional and kind and a great representation of the Starbucks Corporation as a whole. Here is to you! Cheers! read more

I always have a great experience here, but today I received platinum level customer service. There was a man working by himself, handling a large rush of customers. Despite this, he spent that extra energy to make nice conversation with me, talk about drink combos, and even make me a very small sample drink. Super sweet, made my day! Thank you! read more

Fantastic prompt customer service. I felt at ease and safe the entire trancation. Probably in my top 3 best Starbucks I've ever been at. Drinks were made quick and correct. read more

This drink was gone in five minutes! Pumpkin chai with oat milk and dulce pumps delicious!!! read more

Starbucks - Pumpkin chai - Coffee & Tea Near Me - San Carlos, California

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Service is good, people are nice and lattes are most of the time properly done but the volume of the music is always super loud. I have last generation bose noise cancellation headphones and can hear the music as if they were nothing. I have been working from here for more than a week now and it's like that everyday. Good for a quick drink but if you want to work, focus or have a business chat or even a chat, depending on the volume of it, it is not a place you want to spend long. read more

Maybe I caught them on a bad day. Seems like there was new people, so new that when I asked for something right on the menu board the girl taking my order argued with me that they did not make Smoothies, I said look behind you, she does then asked another person if we really make smoothies, and the other girl says it's on the board right? SO she takes my order, the choice is strawberry banana or greens. I'll have the strawberry banana. What size, it only comes in one size I say, she says what size is that, the other girls comes over and hits a button and says there only one button because theres only one size. She then asks me "do you want banana in that" I must look at her like she's crazy at this point and so I said it only comes as strawberry banana and I answer for strawberry banana so I guess yeah, I want banana in it. She does not take my name although most do, some Starbucks do not. The team was a little disheveled, going in circles and back and forth but not really doing anything so I figure I have time to go use the rest room. I do and come back and although there is only one order in front of me they still have not started either one, seems they have run out of ice, and yogurt, and bananas. Well another woman comes out who is either the manager or at least experienced. She tells someone to get ice form the back, shows another person where the bananas are at, pulls out the yogurt from the fridge and tells another girl to go ahed and make it. Now this is not rocket science but girl making my drink does something wrong and has to dump it out and start over again. She does and pours my smoothie into a cup but it comes up about 2 inches short. She grabs another cup of the same size that is empty and pours in my drink into it then looks surprised that it's still 2 inches form the top (Blond moment?). The women who seems to know whats going on comes over and shows her for the 3rd time the measuring cut my drink ingredients are supposed to be measured with and proceeds to make a little more to fill my cup. Almost there, but she hands my drink to another girl who is having trouble getting the medium lid to go on the large (Venti) cup. This seems to be really confusing for her but finally the one person who knows how to place a lid on a cup comes over and takes it from her and puts on the right sized lid. Since my 4 year old grand daughter can figure out to put a small lid on a small cup and a large lid on the large cup I'm guessing this women is either not four yet or has just come back from a life time in the jungle and had never seen a plastic cup lid before. Anyway I've now read an entire back page of a newspaper that is sitting there while watching the keystone cops act play out. And I finally get my smoothie. The first girl walks over and shows me the banana skin and proudly informs me she added a banana! Wow! read more

Starbucks - Dirty and slow, check does not know the regular menu items - Coffee & Tea Near Me - San Carlos, California

The usual Starbucks, could be cleaner. We tried the cold brew, mocha cookie crumble, it was yummy, but I felt it is pricey, since they chattis the grande price even though we took the smaller size read more

My dog is very well trained to the point where he doesn't actually need a leash to walk with me on the street, all i wanted was a quick late but this place didn't allowed my dog inside, THIS IS THE VERY FIRST TIME THEY EVER TELL ME THAT, I ALWAYS get a puppyccino for my dog, but this SUPER RUDE guy treated me and my dog like if we were dirty!!! luckily there was a OTHER COFFEE SHOP half a block away from there with very nice people that were so nice and welcome me and my dog with open arms. read more

The staff here is outstanding. Always get the food/drinks right, are friendly, know ppl's faces/names. Glad this store stepped it up from previous staff. read more

Last Monday the mobile order thing went down during peak time in the morning so there was absolute chaos, the place was extremely busy and people were starting to have meltdowns. All the orders were backed up and it was a real mess. This review is in two parts 0 stars for the majority of staff in there that just seemed Clueless, even the manager had this attitude of, well whatever, strolling around as if her calm persona was going to resolve it, some staff where causing more harm than good, so slow. The 5 stars is for the ping girl with tattoos called keza I think, not sure but she was the only one that had common sense and a fast work pace, she took control of barista station while still making sure everyone's drinks and food orders were getting out as quick as she could and she did it with a smile and apologized to everyone as she obviously knew people are trying to get to work read more

I visit this Starbucks occasionally when I'm running errands in the area and it's typically a good experience. Today though the team went above and beyond. I'd ordered a pastry and a latte and sat down to enjoy both. I promptly spilled almost all the latte on the table, floor, wall -- quite the mess. I was embarrassed to say the least and went to one of the team members, who was emptying the garbage. He cheerfully cleaned up my mess, even going so far as to try to make it their fault because the lids sometimes don't stay on -- but I assured him it was my fault. Anyway, I sat down to enjoy my pastry and what remained of my latte. That staff member was going off shift, but before he walked out the door he brought me a replacement latte. Simply amazing service. Great team at Starbucks. read more

The coffee is good, as usual, but service was not up-to-par. I paid with a credit card, because who touches cash during Covid? When I didn't put any thing in the tip jar the cashier stared at me, glanced at the jar, and then stared at me again. I said to her, "I wish there was a tip option on your credit card machine." She replied with an emphatic, "Me, too." Then, rather than pouring my coffee as they usually do, the cashier proceeded to sweep the floor and make busy. After a few minutes of this she got around to pouring my coffee. Excellent coffee, as usual... read more

This is a far better seating place than the Starbucks about three blocks away on Main Street. At first, I couldn't figure out why they put one so close but then in one morning, while waiting for my car to be serviced, I was there for about a half hour and some 40 people came and went. Hmmm okay then. :) This is your typical Starbucks setting. I really like the lemon pound cake and a cafe latte with soy milk. I'm sure everything else is good as well. The big benefit for this one are the chairs and sofas that let you lounge around for a time. I don't think they have wifi but it's not a bad place to casually sit with friends and pass the day. Oh, and parking is way better than the one a few blocks up and the post office and banks are right across the street. read more

The Perfect Cup of Coffee: I have visited Starbucks Coffee Shops all over the world including Taipei and Tokyo. OK, if you have seen one Starbucks you have pretty much seen them all. Well, each does have a unique look, shape and size. The good news is that regardless of which shop you visit, you will get the same great coffee! I highly recommend both their hot and cold coffee drinks. My favorite drinks are: Cinnamon Dolce Latte, Pikes Place and a Vanilla Latte. During the Christmas season, they have a special Christmas blend; I live for this blend! A dirty little secret (don't tell anyone); I usually buy enough Christmas blend beans to last me until late summer. I am a big fan of Starbucks and a frequent customer. Knowing where to find the closest Starbucks is important to me and I have many listed in my PDA. When in a new city or region, my first task is to find the nearest Starbucks. read more

Starbucks - Starbucks, San Carlos, CA - Coffee & Tea Near Me - San Carlos, California

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While the barista at the register was very welcoming, the rest of the team not...the 2 on bar would make drinks then put them on the handoff bar with no name or drink calling...people coming up were handling all the drinks looking for theirs...my 2 drinks ordered together came out 15 minutes apart...same drink...drinks were good...service meh read more

This is for all the amazing employees at this Starbucks, I just wanted to give a shoutout to these employees that take the time to know and remember the customers names,, Thank you so much for making my clients and my experience more personal,,, it's a great thing to do,, You guys Rock ,,, Marcia read more

I used to get annoyed whenever I went to the Starbucks on San Carlos ave, but this one is way better, the staff is nicer and they get everything done way quicker. read more

Just so you know...this is the "Plain Jane" Starbucks in San Carlos! True, this place has a "sister store" just 3 blocks away, on the sexier corner of San Carlos Ave and Laurel! That one is more glam...what with its outdoor seating and planter boxes and spacious corner perch...it's near some cooler bars/restaurants too. The clientele: clusters of RHOSC wannabees and escaped (from Menlo) hedge fund managers barking into their phone always littering the place...you get the picture! In contrast...the Starbucks at 856 Laurel...admittedly on the "dull" side of Laurel, has a much warmer vibe...friendlier crew, efficient service and you are never given the bum's rush! PLUS it's right near the Post Office and across from Bianchini's Market! Meaning it's easy to swoop in and out pre/post visit for stamps or groceries, & satisfy your coffee (or mini scone fix ) Bonus: Parking is easier here since it 's dance card is less full! Sometimes it's just better to go for the quieter/unassuming one, you know? read more

I actually had an OK experience here. I don't understand why it took 15 minutes for the barista to make a tall mocha. I was a bit in a hurry and well, 15 minutes IS a long time! No pass for a free coffee on the next visit coupon..no 'thanks for coming in..have a great day'..no 'sorry we kept you waiting 15 minutes for your order'..nada..zilch..zip. Not coming back here. read more

I am not a coffee snob. I like Starbucks. (I'm not a foodie either -- I like those little cupcakes they sell in the produce aisle at Target.) Does this Starbucks have a ~little~ line sometimes? Yes. Is it a horrific, out the door, damn-I'm-never-going-to-get-my-latte morass of people? No. I come in to Starbucks to get a latte and to decompress. In my mind, a little line time isn't counter-productive to that. And, they work through the line quickly with humor and kindness. read more

we come here every Sunday after church while our daughter is in Sunday school. It is a very busy location but they work very fast and get every person served! They have not made a mistake at this location. read more

Starbucks - Coffee & Tea Near Me - San Carlos, California

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Every time I come here I feel like these baristas hate their job, that might be the case but don't show that to the person buying your product. No hello just a sour look waiting to take ur order. This is the 3rd time I've been to this location and sure they get my order right and my coffee taste great, but the service is a little to be desired. I will still be faithful to starbucks but my experience was not pleasant. read more

LEMME TELL YOU A STORY One day a barista asked me what I wanted. so I said "A caramel creme frappucino (which I highly recommend) and the barista said "OK. COMING RIGHT UP." so I was sitting there waiting for my drink and I realized that I forgot to tell him to add whipped cream. So I went over to where he was concoting my drink and I said "Can I have some whipped cream please?" and the bariasta was like "........" and he got a whipped cream gun and aimed it at my mouth. and he offered to squirt me in the face with whipped cream. I love starbucks. read more

I never thought I would be praising a second Starbucks just a stone's throw away from the first on Laurel, let alone that I would ever be caught dead patronizing it. I was wrong. Yes, its closer and parking is easier. Its roomier and has sofas and chairs for impromptu meetings. Its amazing how many people I know come and go if I need to do some office work on my laptop there to get away from the ruckus at home the kids are stirring up. An added bonus is that it interjects a bit of life into this part of Laurel which is still reeling from the departure of Bell Market next store. So my humble apologies to the coffee gods for dissing this Starbucks on Laurel. ----------------------------- 3/31/08 Update: Went in late afternoon for a quick pick me up. Staff behind the counter was very loud and rowdy hurling Scooby Doo imitations at each other to the point of several of us patrons rolling our eyes at each other. I also asked a question about one of the products on the shelf indicating that it wasn't clear from the label if it was compatible with my coffee maker. He proceeded to read the box from top to bottom over my protests. read more

A congregation grounds for the socially inept with a penchant for intruding their lack of talents on unsuspecting passers-by. A lack of understanding of the true concept of when asking for whip, its generally implied that whip was part of my order. Maybe its the over bearing, loud terrible music or maybe its because the employee doesn't care - either way, it never ends up right. read more

went there today for the first time and had a very pleasant experience. saw them cleaning in front of the store on the sidewalk and by tables set up. it was nice and clean. inside was very clean and welcoming. i ordered on the mobile app and upon walking in within a minute or so i was greeted and asked if i had placed a mobile order and my name. picked up my order and was thanked. very pleasant staff and clean store. i will return. and my order tasted good as well read more

I like coming here because they have the big table in the center of the seating area where I can spread my materials out and get some work done. This is a community Starbucks that has a lot of senior citizens and families come by so it can get pretty loud, but I actually enjoy all the background noise. Baristas are nice and my drinks have always come out quickly and just as I ordered it. read more

August. GREAT name, even a more fantastic guy. Very friendly and even more professinal while still keeping a sense of Humour. 10/10 Will shop again. read more

I've been to a lot of Starbucks in my life, and this is by far the best. The reason is the baristas -- they are on their game here, are super friendly and also fast. They get to know the regulars and work hard. Only issue is parking can be an issue on Laurel, especially with part of the street still blocked off for outdoor dining. Still, I choose to come here over the other location on Laurel (and San Carlos Ave.) because they are so efficient and nice. read more

I don't have the opportunity to come to this Starbucks often, but since work brings me to San Carlos occasionally and I'd rather sit in a coffee shop than in traffic, I come here early whenever my number is called by the boss. The baristas here are quick to fill your order and are usually pretty pleasant to interact with. What I really love about this spot, though, is the location. Laurel Street is super charming and it's always nice to roll up at 6:30 am, find a parking spot toot sweet, and enjoy your drink of choice with a pastry. Of course, you could argue this about any establishment on Laurel, but I call upon the consistency of the 'Bucks again. It's super fun to grab a drink and walk up and down the street, even when the other stores are closed because it is so tranquil. I'll definitely continue to come here to pass the time before heading to the office, though I won't necessarily look forward to the drive. read more