I'm giving it a three-star because I mobile ordered and they made my drink wrong. Which is okay but then I asked him to remake it and he said that it was a secret item menu. How is it a secret item menu when I can order it on the app?! Then I asked the guy making my drink and he said that it was just an uncommon drink that ordered there. Which is fine I understand. But the guy who said that it was a secret item in you gave me such a big attitude when he was trying to explain to me that it was a secret item menu. There was also another time when I had ordered the Starbucks doubleshot and the girls made it completely wrong. I would have said something but they had such a long line that I felt like it would just be much more of a hassle to get a remake than to drink my drink which also tasted burnt. Most of the times I don't mind waiting for the remake cuz I understand that some drinks are uncommon. And most of the staff is pretty friendly but the attitude with the guy and him not knowing that the drink is actually on the menu really upset me. Three stars since fair to me. read more

Probably one of the worst Starbucks' that I've been too. Consistently bad. They haphazardly make every drink and always burn the coffee beans. There is almost always burnt beans at the bottom of my cup. Customer service is awful as well. Never greeted and rarely call out names. If you can avoid this place I would definitely recommend. read more

Starbucks - Burnt coffee beans. - Coffee & Tea Near Me - Lynnfield, Massachusetts

Hey if my drink is good and ready in a decent amount of time then I'm happy. Drink was great and out fast! Friendly staff. Plenty of seating available if you want to enjoy your bevy or food there. read more

They are always saying they are out of every single drink but not updating the app or menu. Last time I was there I went though 4 drink orders before I found one they had. Orders are always messed up. Staff is rude. read more

The workers in there are so rude. They look like they don't wanna be there and giving so much attitude for no reason.

I multiple times have ordered a very specific drink because of dietary issues and allergies and every time I order this specific drink that baristas laugh at my order and gossip amongst themselves its very disappointing and doesn't make me feel welcomed. read more

Just picked up a venti vanilla latte. It tastes like water. If I am going to pay $7 for a correct, expect better

UnbeLIEvable! We get to Starbucks after dealing with Boston traffic and the highway and in need of a cup of coffee and these millennials (or whatever you call twentysomethings nowadays tell my 81 year old father that they can't make him a BLACK COFFEE because (and get this..) "the machine is broken." No, I'm not kidding. You can't make this shit up! They can't grab a Bodum or a Mr. coffee in a pinch to serve coffee in a $&@! STARBUCKS?!!!! Lmfao. I'm guessing their parents were less than present in their lives that they can't make a black coffee while working at one of the largest coffee chains IN THE WORLD!! How did their manager get to be a manager? I'm dumbfounded. I hope if these kids get hungry they don't starve to death because they can't figure out how to piece together a ham and cheese. And IF they for whatever stupid reason aren't "allowed" to make coffee the old fashioned way and it's Starbucks fault I would tell people "I'm so sorry for the inconvenience but I am not allowed to serve regular coffee so we just have to take the hit as a business today in coherence with Starbucks protocol/handbook." What a joke. read more

I have to say this was one of the worst Starbucks locations I have ever visited. It sits in busy Market Street Shops in Lynnfield and is direct in the center of this shopping plaza in quite a busy spot. First off the place is disgustingly filthy and unkept inside, with sticky, dirty tables, a dirty floor, counters and the such and its one of the smallest Starbucks I have seen with no inside seating and a few nasty tables outside under a half roof canopy of sorts. The ordering process is a mess and the staff could give a care less with order taking and the process needs work. There is this overly large screen on the wall showing who is assigned to working on your order, like the customer should care and its complicated where to pick up your order, if its ready, when its ready etc. Hey Starbucks, why not do some sort of quality control and do some checks on your locations. This one needs to be shuttered, its that bad! read more

I dont get it, when I get a Grande Frapachico on route 1 in saugus it is a true large, 50% bigger than at Lynnfield. They used to have large ones at Lynnfield, wht happened. anyway last time I go in there read more

I haven't been to Starbucks in about 6 months. I took my son out, we got 2 drinks - a tall and a grande. The cost is $11.45!!!!!!! This is unconscionable pricing! Starbucks is a GIANT RIP-OFF. This is PRICE GOUGING THE PUBLIC IN THE MIDDLE OF A PANDEMIC!!! Everyone can make there own decisions, but I will NEVER buy anything from Starbucks again for as long as I live! read more

I really only go to this Starbucks because it's close and convenient but if you can go to a different one I would. They're almost always out of something, and I ordered the pumpkin bread today and they were too lazy to even take it out of the little plastic bag it comes in. There's been a handful of times where my order was made wrong and most of the women working are nice but there are a couple of really rude men working there. I understand that they get busy but they should be treating guests much nicer than they do. read more

I wish I could give this place less than one star. I came here tonight with some friends, almost everything was out. I got a refresher, and I asked for them to not add ice, the guy working at the register told me that it would be half empty, and if I wanted to fill it, I would be charged quite a bit more. I was surprised, as I've never been charged extra for a full drink. I wasn't going to complain or anything, so I just took the ice, although, I did request for light ice. The lady who made my drink completely disregarded my request. The drink was probably a bit less than half filled with the actual drink mix, and the lady dumped a big cup of ice into it, not even completely filling it! I was kind of disappointed at this, as it's never happened before and I have never been told to pay more for a full drink. The drink was obviously very watered down and I feel that I was ripped off. Overall, the customer service was horrible. They even got my friends order wrong! Along with all of this, the tables were sticky, had crumbs on them, and the bathrooms weren't clean but somehow cleaner than the main floor! I'm just very upset with my experience in general today. I hope things here get fixed, I don't wish to come here again. read more

Order ahead at this store is impossible. Either the app says they're sold out of a drink they actually have, or the app allows you to order a drink they're actually sold out of. I've never had an experience that competes with the nonsense of this specific Starbucks at Market Street. Its ridiculous. read more

Can I give less than 1 star?? This is by far the worst Starbucks I've ever been to. The customer service is absolutely awful, from literally everyone. Everyone looks like they've just been made to eat a cat shit sandwich and wash it down with used motor oil. They can't be bothered by your presence let alone answer a question or acknowledge that you're a patron in their business. *If* I manage to get someone's attention I'm met with a rude, snap of an answer and a cold shoulder. Except Doug. Doug is awesome. It's too bad this isn't his main store because when Doug's working, it feels like a nice local coffee shop. I'm met with a smile, a friendly hello, and a nice, well prepared, delicious coffee. I wish everyone at this location could be like Doug. Everyone else is just not good though. It's sad. It sucks. It doesn't feel good. Maybe they'll read these reviews and fire the tall red haired lady? Maybe the tall red haired lady will suddenly learn to not be a mean person? Probably not. Oh well. read more

If you can get to another location do so, the staff was rude and short with all the patrons. Not at all friendly or welcoming. Negative start to the day then need inservice! read more

So I love the place here. It's in Lynnfield's outdoors mall. I love the open windows. What I don't like? The stacked boxes just outside the windows by the bathroom that's a clutter. All the crumbs all over the floors. The unkept area at the self service area and the unswept floors. The bathroom was better than the main floor so I guess that's a plus. I ordered 2 drinks - an iced green tea - no water and little ice. I got near a full cup of ice in it. - caramel macchiato - sugar free vanilla I got a regular coffee with sugar free vanilla instead. I asked the barista if it was a CM. She said no, it was regular coffee. No apologies except that she read it wrong. I waited while she made a new one. She didn't make it. A guy did. Again no apologies. I removed some of the ice from the iced tea and he added more tea. That was all. I see why the reviews are so bad here now. read more

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To the angry 6'+ red-headed woman at the register: I'm sorry that I don't know how to make the drink I ordered; it's on the menu and I didn't make any adjustments to the order. I thought that would be your territory, ya know, since you work there, but again, my apologies. I'd also like to apologize on behalf of my friend for asking you if her payment went through. Clearly this was stepping over the line. We're *so* sorry. We have come to realize the way you snapped at each of us is completely acceptable. When you heard us talking privately, saying that we didn't understand why you were rude, and you made another jerk comment, we definitely should have let it slide and not told you outright, in front of a store of customers, that you don't have to be rude. I'm just happy that your location is not the one I go to every day. No amount of peppermint mocha goodness is worth putting up with a sour attitude like yours. If you are truly that miserable doing what you do, I think you may want to do a little soul-searching to see if having a job interacting with the public is the right fit for you. read more

Awful! Never made my drink. Wouldn't even check to see if they still had the order in the queue. One star just because they made at least one part of our order. read more

I've been a regular go-er to Starbucks all over the world for years, but never have I tasted a coffee so plain as what I had in Market Place at Lynnfield, MA today. We ordered two take-out tall cups , one cascara latte (which is my all time favorite) and one maple pecan latte. I was absolutely stunned when I drank the coffee back in my office! They tasted more plain than the coffee from K-cup. If it weren't for the slight hint of coffee, I would suspect I was drinking milk with suger. and not even the good kind of milk, but fat free. So basically, I spent $7 to drink what can only be described as - coffee machine washing water with fat free milk and 0-calory suger. Starbucks should consider using this as product name to avoid confusion in the future, especially at this Lynnfield location. read more

I'm giving this Starbucks five stars because compared to all the other ones this place is the best! They are quick and my coffees taste absolutely delicious. When I say thank you they say you're welcome. They put up with everyone's BS and impatience too, you wonder why they get a bit grumpy and cranky, I would too! Good job ladies and gents keep it up!! 5/5 read more

this place sucks, actually it sucks so bad. i literally asked for a bagel EXTRA TOASTED, the bagel i got hasn't even been toasted at all. i don't care it's just annoying, frick this place and the employee needs to learn how to toast a bagel lol like it's not that hard and it only takes like 2 minutes if someone ask for a extra toasted bagel why r u not even toasting it at all... whatever forgive and forget right, but yeah def don't come here it's icky and they don't know how to toast bagels apparently read more

Stop complaining. It's Starbuck's. It is what it is, and so drink up. Try any Caffe Nero/Zero, and trust me, you'll never complain about the green goddess again. read more

Being a formal Starbucks partner, I know a good location when I see some. I have been coming to this location for years and noticed that they really keep up with all Starbucks standards. Long story short, the Lynnfield Marketplace location really keeps up with their barista promise. Additionally, Jessica is probably one of the nicest baristas I have ever got the pleasure of having make my very easy cold brew. Good job you guys keep up the hard work!! read more

Starbucks - Venti Passion Iced Tea Lemonade with 3 pumps of Liquid Cane Sugar. - Coffee & Tea Near Me - Lynnfield, Massachusetts

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Starbucks needs to button up on Service and making it the same experience at EVERY location. I enjoy the food, different blends, seasonal favorites; and who doesn't love the rewards and happy hours?! I just feel location is hit or miss, and this Lynnfield one gets slammed. The staff has a hard time keeping up as when I'm always there, they only have ONE person making the drinks ! I feel bad for the sole human being who is alone doing it but they try their best to be fast. read more

I decided to try one more time and unfortunately is the same big mess and the same aptitude. read more

Starbucks - Coffee & Tea Near Me - Lynnfield, Massachusetts

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Been to this place several times even when it was busy and didn't have any issues. Unlike another Starbuck's location that made me wait nearly 15 minutes while 5 people filled all the on-line specialty drinks that were coming in; the young lady here who took my simple, good old fashioned plain house coffee order with a smile and thank you, had the common sense to just turn around pour my coffee and I was out the door in a minute. Thank you! read more

This Starbucks has to be the worst Starbucks in the world. Do not go here unless you want to be treated like shit when you get your morning coffee. Everyone who works here is SO rude. There is one girl who is SOOOO rude, and she legitimately barks orders at customers and makes you feel like you're wasting her time. Before a customer even walks away from the register she's already demanding your form of payment from the next person in line. I'm sorry but who wants to be berated while getting their 5-7 dollars morning coffee. At that price tag, I expect to be treated like a normal human being atleast, and not like a piece of trash. There is only one worker there who I can tell actually cares about his job and it is Max. Not only do they never get my order right, they make you feel stupid and like you're an asshole for wanting it remade. I leave my house 20 minutes early every morning to go to the Route 1 Starbucks in lynnfield because they legitimately care about the service they provide! Keep in mind the market street location is only about a 2 minute drive from my house. My suggestion to management is to have a conversation with your employees, and tell them to not be so rude to every customer that walks through the door. read more

Tall 6ft ginger was rude as hell. She was wicked disrespectful and rude to other customers when they asked if they had ice. Wouldn't recommend the market street Starbucks read more

Worse experience ever, I went to this location and I forgot my charger, next day I called them to check where I was sitting and they told me: there is no charger here and then I drove my car back to the location and found the charger in the same place where I was sitting, I asked for the manager and I told him the story, he was very rude, he didn't even look to me when I was talking to him, no sorry, no nothing, I believe he didn't like my accent! read more

Very active spot but usually always a place to park your butt and sit whether just to enjoy your purchase or do some work/reading. Tends to be on the loud side. Staff is very good...acts as a team. read more

I went there today with my friends and passed out on the floor and was yelled at that i'm not allowed to sit on the floor so my friends helped me up and i couldn't stand so i sat on a chair then was yelled at to get out of the chair. read more

This Starbucks is located in a prime location (shopping wise) but I feel the need to give feedback. My latte wasn't announced and it just sat there with no name on it, so when I got it, it was cold. In her defense, there were four people on two cashiers (odd) and only one barista. I'm sure the barista was swamped, and it just wasn't efficient or conducive. The barista seemed stressed and was hard to approach. It was "bleh." read more

No matter the time of day - you are greeted by surly annoying baristas - OR a crazy employee who wants to know WAY TO MUCH about your personal life. Just make my coffee and stfu! I don't want to "get to know you" or talk about what music I'm into. They also take FOREVER. They will always be busy due to location. Snobby Lynnfield mommies in gym shorts not going to the gym. read more

This is the worst Starbucks in Massachusetts. Orders are always wrong, drinks always taste off, service is terrible, customers are even worse. Been in here over a dozen times and there's always some sort of issue. To give them the benefit of the doubt: I'm sure part of the reason the service is so bad is because of the customer base. The customers are so rude that I bet the turnaround rate is pretty high because no one wants to work here. read more

Really appalling customer service from a nasty barista here yesterday. It was loud and busy, they had lost my drink, and after I had repeated my simple request three times (medium iced coffee - nothing complex) the barista started snapping at me in an unbelievably aggressive tone, and then yelled at me from across the counter. In front of my kids, too. It was awful. read more

I love this Starbucks, but I miss my two favorite baristas that used to work here that would see me step into line, and have my drink ready for me when I went up to pay (I used to get the same thing every day)! They were the best! The baristas here are still awesome! They're all personable and take the time to make sure they get your order correctly. Best Starbucks hands down. read more

Bad customer service to begin with. I order a blueberry yogurt muffin heated with butter. Got the muffin and butter but not warmed. Then I asked if I can get it heated he said no problem then gave it back to me heated without the butter. He is just not fit for this job. read more

I want to give this store zero but cant. We love starbucks but this store is horrible. 3 people working only 1 making coffee with a line of about 20 people. Gave us a hard time about giving extra carmel drizzle that we paid for. A customer knocks off one of the coffees and an employee looks to the other and says can you grab a mop. Didn't offer to pour us another cup. Worst starbucks around! read more

I'm only at this location occasionally (I frequent the reading location as its on my way to work). But I really do love this space. It's great for a quick cup of coffee. The reason for a missing star is easy: the seating arrangements are mediocre and as a writer it's tough to swallow having little to no space to work! read more