Being an employee of the mall this Starbucks is in, I'd want quick service from them especially when I'm on my break and want to get my coffee whilst still having time to eat and shop around.
This place is IT. The staff is unbelievably well trained, I RARELY get mistakes in my orders which are pretty complicated (soy/almond milk, unsweetened vanilla, easy ice, personal cup, etc.) You'd expect them to miss the mark once or twice, especially when it's crowded, but no.
Of course, they don't have a variety of mugs and cups or even food like other Starbucks do, but let's not forget that it is a kiosk located in the middle on the mall and the employees are literally stepping on each other's feet to get your coffee to perfection.
They have a nice seating area behind them, but I wouldn't recommend studying there just because it's a shopping mall and it can get crowded and noisy.
The staff is incredibly nice and always smiling. One of my go-to Starbucks. read more