We spent a lot of time at this office. My son had braces for quite a long time. From the beginning of our experience with this orthodontist, everything ran smoothly. We never had to wait for our appointments. The staff was attentive to educating us each step of the way and the treatment my son received was thorough and done with professional care. I doubt Dr. Starr and Dr. Dickens are the least expensive orthodontists in town, but I an confident that we received the absolute best care from beginning to end. Along with the excellent orthodontic care, the staff were also very helpful to us in working with our insurance provider and were helpful in setting up an easy payment plan. There were never any issues at all in terms of insurance/payments. The staff were very knowledgeable in how to manage all aspects of the financial side of orthodontic care. My only complaint is that the visits never lasted very long - so I didn't get much time to just relax at the office. With Internet, coffee and snacks - it was easy to get very comfortable. I was happy to have an excuse to just relax for awhile. read more

If you're looking for the best orthodontist in Charlotte, NC, look no further than Star Orthodontics. From the moment you walk through the door, you're greeted with warmth and professionalism. Julie, Dr. Bode, and the entire team of receptionists are nothing short of amazing. Their attention to detail, excellent bedside manner, and willingness to go above and beyond set them apart. They are incredibly thorough in explaining each step of the orthodontic process, ensuring patients feel informed and confident in their care. Star Orthodontics operates like a well-oiled machine. Appointments are punctual, and the entire staff is incredibly organized and on top of everything. Their trustworthiness and dedication to patient care make them a standout in the community. Whether you're seeking braces, Invisalign, or any orthodontic treatment, I highly recommend Star Orthodontics in Matthews, NC. They've truly earned my trust, and I wouldn't go anywhere else. If you're searching for an orthodontist in Matthews, NC, Star Orthodontics is the place to go for exceptional care and service. read more

I wanted to choose Starr & Dickens because of the support they give our school and community. I knew it was the right choice from the first phone call! The receptionist was warm and accommodating, as were all of the staff members when we visited the office. I felt good about Dr. Starr's plan for my son and about how he was treated. He was chatting and laughing and made to feel comfortable.. The office atmosphere is great and there is plenty to keep kids busy ( computers and movies) but we have never really had to wait very long. I have nothing but great things to say about the staff, the treatment and the process. My enthusiasm convinced my neighbor to check them out, and though she had consulted with several other orthodontists, she went with Starr & Dickens too. They really seem to care about my son and are genuinely friendly every time. Once I had to reschedule and they were just wonderful about it, no hassle. I know that my daughter will be needing braces in a year or so and we will definitely stick with Drs. Starr and Dickens. They are the best! read more

We are a family of patients. We came to know this practice when my teeth shifted during my second pregnancy causing terrible headaches. Voila...no more headaches. Then my oldest son needed braces. He loves how fast and easy all the appointments are and the fun staff. He is expecting to have them removed over Christmas break. Yeah! Once my husband saw the progress of my sons teeth he inquired about INVISILINE. It worked beautifully in less than a year and he is very satisfied with the results. Great, sweet staff, sincere and patient centered orthodontists. We are also very impressed with the constant updating they do to their technology. Staying up to date on all the newest practices makes getting braces so much easier than when I went throu braces as a teen......many years ago! Dont ask! I have an 11 year old who has spent time in the waiting room....it's so much fun he never wants to leave. Add a tray of cookies and it's nearly impossible to get the child to come home. Now he's asking when he can get braces. read more

My name is Missy Manus and both my boys, Hunter (16) and Wesley (13), are currently being seen by Starr and Dickens Orthodontics. When we were told the boys would need braces I began asking several of my friends who they would recommend..Several of them were current patients at Starr and Dickens so decided to check them out. From the moment I walked in the staff was very friendly and helpful and my boys loved the TV/Game room/computers that were set up in the waiting room. Everyone there on staff was courteous and Dr. Starr explained thoroughly everything the boys were going to need to help give them the best smile possible. Even though I had looked at several other orthodontist in our area , I knew Starr and Dickens was where we wanted our boys to be treated. I would highly recommend Starr and Dickens orthodontics to any of my friends and family. read more

Starr & Dickens Orthodontics are nothing shy of miracle workers in my opinion! When my girls hit the middle school years, they became especially self-conscious of their appearance. I noticed that they didn't smile as often because of how crooked their teeth were. Within a few short months of beginning treatment, you could tell a remarkable difference. Their bite was still off but, the teeth were already beginning to straighten and they were excited about the progress. Starr & Dickens Orthodontists is a top notch practice. Everyone in the office, not just the doctors, takes the time to treat you like you are special, like they are so glad you are there. They make having braces a fun experience for their patients. And I would also like to mention that they give back to the community. I can't say enough good things about this practice! read more

Our experience at this practice has been excellent - from our initial visit when my son was only 9 'til now, 14. The first 4 years my son was seen 2xs/year at which time Dr. Starr took xrays to see how teeth were erupting and how roots were aligned. My son did not lose last primary tooth until he was 13. We were not charged for these intial 7-8 visits and could have stopped coming at any time. We had these years to get a feel for how the office ran - although it only took the first visit to feel completely comfortable there with the staff. My son had braces put on 6 months ago; it is easy to get an appointment to work with his busy high school /activity schedule. Dr. Starr and Dr. Dickens have been very approachable when I have had questions and have wonderful dispositions--they seem to really enjoy their job and working with kids. read more

All I have to say is, that this is the best orthodontics office in the area! When my son needed braces we checked out different offices near us. As we entered we were greeted by the smell of fresh coffee & cookies! Then my son saw all the video games in the separate waiting area catering to kids. He didn't want to go anywhere else! The paperwork was painless, the price reasonable, & they take most major insurance. It is easy to get to, right on the main drag of Matthews across from the Walgreen's, next to the hospital. I loved the fact they had before school appt. times & constantly kept the kids engaged with contests & movie outings. I would recommend this staff of caring/efficient individual to anyone who has a child who is apprehensive about having or getting braces. read more

When I first came to Starr & Dickens Orthodontics, I thought it was great. I loved the sign-in system, the computers, the games, and the theater. The staff is also very nice and helpful. I recently got my braces from Starr & Dickens Orthodontics about 2 months ago. Before, my teeth were crooked and I had an overbite. But after only a month or so, my teeth got SO much straighter and the elastics are really helping with my overbite! They also put the braces on easily and painlessly. I got my first adjustment earlier this month. It was very quick and easy. I also like the cards and how I can earn points, and then use the points to get gift cards to my favorite stores. Starr & Dickens Orthodontics is wonderful and I'm happy to have them as my orthodontists. read more

Dr. Starr and Dr. Dickens and staff are wonderful. The office is very inviting and they are always so appreciative that you are a patient in their office! All three of my daughters have been patients of Dr. Starr and he accepted my oldest daughter into his practice once we moved to the area even though she was almost finished with her orthodontic treatment. He couldn't have been kinder. The office is also very kid friendly and my children have actually enjoyed going to the orthodontist! The office has fresh baked cookies and coffee every visit and the kids can play video games or watch a movie while waiting. Even though my third child is almost finished with braces she is going to miss Dr. Starr's office when her braces come off in January! read more

Drs. Starr & Dickens are wonderful. Our initial consultation was thorough and low-pressure. We consulted with several orthodontists and the treatment plan proposed by Starr and Dickens was affordable and, more importantly, made sense. They made sure that we understood the various scenarios of what could happen and they have been very flexible and proactive in treating my son. The staff is friendly and helpful and appointments are prompt and timely. We love the waiting area - complete with computers, iPads, and a feature movie. My son's only complaint is that he spends too little time in the waiting area. In fact, he never complains about having to go to an appointment and my younger children are asking when they'll get to have braces! read more

Finding the right orthodontist to straighten your child's teeth or fix a bad occlusion is a big decision. Not only is great care important, but, in these tough economic times, cost is also a huge consideration. Dr. Starr & Dr. Dickens run an efficient operation. They develop a comprehensive plan of treatment to get stellar results in the least amount of time possible. My son receives individualized care from his appointed technician. ALL members of the staff go that extra step to provide wonderful customer care; are always friendly and welcoming. And, Dr. Starr & Dickens also give back to the community and to area schools. They care about their patients and kids, in general. I give them 5 'Starr'-s!! Janet B. read more

We love Starr Orthodontics. Our pediatric dentist recommended Starr to look at my 3rd grade daughter. We had no idea that a 3rd grader would need braces, but indeed it was necessary and helpful to make space for new teeth in her small mouth. Now that she is in the 6th grade, we are back to get braces. I would not have considered going to any other place. The staff is wonderful, the lobby is inviting and my son does not mind tagging along because he can watch movies or play videos there. We are most impressed with Dr. Starr and Dr. Dickens and their very competent staff. We completely trust them for our daughter's care. They are professional, knowledgeable and friendly. My daughter is always comfortable going there. read more

Starr & Dickens is an office that's worth the visit! They have an office with a very inviting and comfortable feel, a movie theater and game systems for the kids while they wait! They also offer wifi and loaner iPads for your convenience. Dr. Starr and Dr. Dickens are PHENOMENAL people and Orthodontists! As an adult patient, I have experienced nothing but excellent and precise care! As a patient, and as a parent to a patient, I have to say that the doctors and staff are all very helpful, informative, knowledgeable, easy to work with, and polite! If you or your child need braces, I highly recommend Starr & Dickens in Matthews for your treatment...you won't be disappointed! read more

I have been going to Starr & Dickens Orthodontics for almost a year now and I can't tell you enough how great my experience has been with them. Dr's Starr & Dickens have kept me up to date with each visit as to what the plan is, and what each visit is doing toward getting to the final goal. Each of the staff members from the front desk to the assistants in the back great you with a smile and enthusiasm each time I visit. Getting adult braces was certainly not an easy decision to make for me, but I am glad I decided to it in the capable and friendly hands of Starr & Dickens. I would HIGHLY recommend them to anyone considering getting orthodontic work done - young or old read more

I cannot say enough good things about Dr. Starr & Dickens Orthodontics. From the moment you walk in the door, until you leave, you are treated like family (or even better). Everyone is friendly and smiling and they're efficient, too. I think my kids would rather stay and watch a movie, play a game on the IPADs, or just a cookie than leave when it's time to go. My daughter has been going there for several years now (not quite ready for braces) and can be apprehensive with drs. They put her at ease every time. I also like the fact that I can view her x-rays online and make appts, too. All of my friends' children go there, as well. They're very happy with their new smiles! read more

I have had my braces on for about 6 months and my experience has been wonderful! As you enter the office you are greeted with a friendly smile. The staff is always very helpful and you are always in and out on time. There are games that younger kids can enjoy while their sibling is having their braces worked on. After your appointment is over you recieve reward points which can be used to redeem for great prizes and a warm fresh baked cookie. The people at Starr and Dickens Orthodontics are very proffesional yet are also the epitome of friendliness. I would recommend Starr and Dickens to anyone :) - Morganne Guinther 6 month patient of Starr and Dickens read more

My daughter has just began seeing Drs Starr and Dickens. The office staff are attentive and friendly. The environment is comfortable and kid-friendly. Both Dr. Starr and Dr. Dickens are extremely knowledgable and informative. They really take the time to sit and discuss the issues and the options. We are anxious to begin the process of beautifying my daughter's smile, but they care enough to wait until the time is right. I trust them and look forward to our continued relationship! We are from Monroe, so we looked around before we selected an orthodontist. I am happy we chose Drs. Starr and Dickens for my daughter. You are worth the trip to Matthews! read more

My daughter has been a client of Starr & Dickens for almost 3 years now. She has had one round of braces to fix one problem and now the next round will begin next week. After the great experience we had the last round, we wouldn't even think about going anywhere else. The staff is friendly and very knowledgeable and Drs. Starr and Dickens are very thorough and friendly. I have 2 younger daughters who are not clients (yet) and they love going with us to watch a movie or play a video game. I love sitting back and having a cookie and a cup of coffee. I would recommend Starr & Dickens Orthodontics to anyone! read more