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    Star Light Learning Academy

    3.0 (2 reviews)
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    Multiple children care

    Single child care

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    7 months ago

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    The Goddard School of Dallas

    The Goddard School of Dallas

    (2 reviews)

    This incident occurred 2 months ago, but every chance I get to tell my story I will…read more After today's incident if I could give The Goddard School a ZERO, I would! Today, I picked my baby up from school at 5:30 and the teacher informed me that my baby had been a little cranky for the past hour. Once I arrived home I took her out of the car seat and noticed she wasn't moving her right arm. When I went to touch her arm she started screaming. I called the school to see if she had fallen or if an incident report was done. I was given 3 different conflicting responses. After further observation of my baby I took her to the emergency room. After being examined by the doctor. The diagnosis was Nursemaid's elbow. This is a dislocation of a bone in the elbow called the radius. Dislocation means the bone slips out of its normal position. This injury occurs when a child is pulled too hard by their hand or wrist. So from approximately 12pm to 5:30pm none of Goddard's staff realized that she was in pain, she wasn't moving her arm and that her arm was just dangling! Corporate will be notified in the morning and I would not recommend this daycare to anyone. This is not the first incident I have had with the Goddard school, but it will be my last. After all this the owner falsified documentation and submitted documents to corporate that were not signed by me the parent!!!! DO NOT SEND YOUR CHILDREN HERE!

    I would not recommend this location at all. I removed my child after 1 month here under the new…read moreowner "Ms. Kay". I picked my daughter up earlier than normal one day to find she had peed on herself. She is potty trained, so this was odd... and her sleeping mat was dry. I took her to the restroom in the class and to my surprise, I saw dried up poop on the toilet and no tissue. I took her to the second restroom in the class and saw a pile of soiled clothes on the floor and dried poop on that toilet as well. So, did my child pee on herself because she didn't want to sit on feces?! At this point, I cleaned the toilet myself so my child could use it. I then noticed a lump on her head which I was not informed about. It was red, swollen and did not go away for another 5 days after applying ice off and on to her head with complaints of it hurting. I reported everything to the front desk because the teachers had already gone outside with the class. Nice young lady at the front told me to ask lead teacher about it the next day. The next day, I asked Ms. Amy (lead teacher) about everything mentioned above and she shrugged her shoulders while still cutting out a paper leaf and said "I don't know. Yesterday was a blur. It was a lot going on and I just don't know. I didn't sign up for this. I thought all the kids here were potty trained". Anything she said after that was a blur to me. I couldn't believe she said that. And there are signs in the restroom that state that the kids should be getting assistance. I complained to the front desk and the owner called me and was very insincere, kept making excuses for the teachers, and never once asked about my child. She responded to my report saying "We fully support our teachers and she probably is overwhelmed. The children should be potty trained in that classroom." Ms. Kay kept referring to other kids and I had to stop her mid-sentence because none of what she was saying had to do with me and my concern. I literally left my doctor appointment to come pick up my child mid-day after talking to Ms. Kay. I didn't feel heard or reassured that this would not happen again. Maybe because it will happen again. I emailed Ms. Kay the same day I pulled my child out of the school. One month later, and she still has not responded.

    Star Light Learning Academy - childcare - Updated May 2026

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