Gary and his crew were phenomenal! I was traveling through Lubbock, from Las Vegas to Austin. We…read morehad been on the road for 3 days already and about to start our 4th and final day of driving. I needed some help with an automatic window motor issue that I had experienced before. Gary got me in the queue super fast so that I could get back on the road. He is a genuinely friendly human. And he gave me way more than just a fair price since the work wasn't quite as involved as we had originally anticipated. Since I am moving and don't have a job lined up yet, every penny really counts and Gary helped me out more than he could ever know. Can I also just mention this is the cleanest auto shop I've ever been in? The bathroom was remarkably clean and tidy. And his hospitality was on point. A cute and private little waiting room with comfy seats, coffee, Wi-Fi, TV, magazines, and lots of interesting auto collector stuff to look at. This was a very enjoyable experience!

I always get the best service here and feel like they are very honest when it comes to working on…read moreyour vehicles. Been coming here for many, many, years, probably when they first opened.

I've been to Scotts several times in the past year. Each time they treated me fairly, and honestly…read more This was very apparent recently when I had another shop (Christian bros) fix my rear brakes. They continued to squeak, and eventually I had to bring them to Scotts to repair correctly. It was a lesson for me - next time I come here first! So far this year they have done 4 repairs for me, and given me another 2-3 estimates. They are fast, they can drop me off and pick me up, and most importantly, I believe them when they tell me what is wrong, and how much it will cost.

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

Mitch saved our day! My wife and I were on a road trip traveling to Austin from the Bay Area in…read moreCalifornia. When we stopped in Lubbock for the night, we had realized that the brakes on our car felt spongy and somewhat non-responsive. With the local dealership booked til the week after, we needed a more immediate option as we had to leave for Austin the next day. We settled on M&M Tire and Service Center because of the glowing reviews and it did not disappoint. We met Mitch in the wee hours of the morning and he immediately made us feel like we were in good hands. We told Mitch our car dilemma and our need to leave Lubbock and make it to Austin that day. We left the car and set off to eat at a restaurant at his recommendation, which was also fantastic! When we came back and our stomachs full, it only took an hour or so later for Mitch to update us. He found the problem but was unable to fix it with our timeline and needing to get into Austin the same day. He found the car was still OK to drive and helped us concoct a plan to fix the car when we arrived in Austin. He even went as far as calling a number of dealerships in Austin himself to figure out which was the best for us and which one had the part we needed. Mitch is awesome, and we are greatly indebted to him. Not only did he take us on short notice and without an appointment, he found our problem, and called a number of dealerships on our behalf. And he did not even charge us a cent! It should go without saying that we made it to Austin and based on his recommendations, we are getting the car fixed. Whether you live in Lubbock or you are just passing by, M&M Tire and Service Center should be your first choice if you are having car trouble. Would love to pass by again if we ever have car troubles again. Thanks Mitch!

Mitch is awesome. The place is affordable and he makes sure your car is safe. He goes above and…read morebeyond to listen.

I needed a switch for my driver seat. Joe and Jason were eager to take care of me. I received…read moreexcellent service. Just FYI! They close for lunch 12-1pm and I would highly recommend getting a quote before you have them install anything.

They are honest and have fair prices. I had never gone to the mechanic without my dad and was super…read morenervous but they gave me no reason to be. They even told me things the dealership recommended me to do to my car were unneeded and would be a waist of money. Great genuine people!

Came in from out of town and my power steering pump had an issue. We needed to get to Fort Hood TX…read morethe next day for the birth of our Grandson. Rocky was great. He told me if I got it in he could fix it that day. He actually stayed open late to make sure our 2008 Chevy 2500HD was ready for the trip the following day. I asked him why he stayed open and he told me "I told you I would get your truck done and that's what I did". What a great work ethic that you just don't see much anymore. My father used to say "a man's only as good as his word". Rocky lives that. Erin his wife was equally as great and cut this Navy retiree a couple breaks. Mom and Pop place that does quality work and are good honest people. We got to Fort Hood the next day and we're present for the birth of our grandson Zackary and we owe it all to Rocky and Erin. Thanks a bunch. Highly recommended.

I do not recommend this car shop at all. Here is my review from google and their disrespectful…read moreresponse. My review has now somehow "disappeared" so that only 5 star reviews will show for them.

Love this shop! I trust them and the owner is especially helpful. A few months back my wife broke…read moredown a few blocks away while enroute to their shop. The owner of Birdsong drove over, helped block off the street, and arranged for a tow. We have taken several of our cars here and will continue to do so. Travis Hanson

These guys are the only ones I trust with our vehicles. Professional and respectful,…read morerecommendations are accurate and factual. Birdsong Automotive is literally the best shop in all of Texas!

The best auto shop I have ever experienced!…read more My 09 Chevy Silverado was doing some funky blinker stuff even after replacing the bulbs so I took it to these guys a couple of weeks ago. They had it fixed he same day for $40 and let me know it was a connection issue. About a week and a half later the truck was doing the same thing. So I called them back and they were very apologetic and insisted I bring it in ASAP. They even offered me a ride when I dropped it off. Again, I picked it up same day (today). They explained what went wrong, how the fixed it a different way this time and made sure the connection was secure. And they insisted that there would be no charge. I so appreciated the kindness they showed and their diligence in running an honest shop! As a woman, I sometimes feel that an auto shop may be ripping me off but I have full confidence in the character of the men at Jim Phillips! Definitely use them for any automotive needs!!

Quick great service at a decent cost. Would use them again 9/10. Fixed my car in less than a day.read more

ASK FOR BRYAN!!! Couldn't have had a better experience, ( I…read morehave no idea about any of these things) and he was so helpful! super thankfu!!

Changed out headlight bulb 4 times and charge $30 each time. Yesterday head Lube Tech, lied about…read morewhat needed to be done to change the bulb and then said it would be $180. Even after they all saw that they changed the bulb before and at $30, but still just kept lying about the change and all because they wanted to go home, wasn't even 6 yet.