Marissa is very helpful and knowledgeable regarding parts and assistance. Very impressed with this…read morestore!!

The staff are very helpful! They will assist you in finding that special "whatchamacallit" for your…read morespecial toy! Thanks to all the staff who go out their way to help when needed! Yes! I could not figure out how to put on the windshield wipers while it was raining! O'Reilly Auto Parts to the rescue... thanks!

went to get new tires which were installed. coming to pick up my car i clearly spot the hub cap is…read morehalf hanging off the back of one of the tires. if they even half payed attention they would have noticed that right away. secondly the hub caps are all put on unevenly where there is larger spaces and then smaller spaces all around it. another back tire has a crack down the hub cap where they clearly put it in wrong and damaged the hub cap all together. the person working came outside of the shop with a sledge hammer to try and fix the issue which is crazy. they need a rubber mallet to tap the cap back on properly which they didn't even have in the shop. they had to get one from inside the walmart to use to fix it. the workers had no remorse or any sympathy for how halfassed they had done the job. once i got in my car i saw a low tire pressure warning meaning they also didn't think to check the tire pressure or reset the sensor after installing new tires. don't come to this walmart to get tires done. they don't care about your car or their job. they will damage you vehicle and waste your time. pay alittle more and go to an actual tire shop.

Service was so bad I downloaded and made an account on yelp just to hopefully spare others from…read moremaking the same mistake of coming here that I did. you will not get your car serviced, no ones gonna be nice to you even if you're nothing but respectful and nice to them. Ive never had to wait 2 hours on an oil change in general, it was 2 hours before my car was even seen

Wow just WOW Jarrell I at Auto Zone store # 274 is an Angel!!!!! Absolutely went above and beyond…read moreto not only helped BUT took the time (as store was closing) to TEACH us how and what to do to keep us SAFE May God BLESS you THANK YOU

Jesse @Monroe St went above and beyond for my father and I, helped us take out and put in some…read morepparts we thought we would have to take the dealership, saves us over $100! Thanks again Jesse

Used the Napa website to order 4 motorcycle spark plugs online. You do not pay until you pick up…read moreyour order or you can pay shipping so the parts come directly to you. Either way you have to call the local Tallahassee store directly to complete the order process. If the item is not in-stock locally, it is shipped from either another store anywhere in the US or the order can be shipped from their warehouse. The shipping/freight costs are generally passed onto the purchaser (you) unless it comes with one of their weekly store deliveries. On this occasion the store dropped the shipping/freight charges. The website always shows "order completed" even though their product hasn't been paid for or picked up. So while it is a little confusing ordering parts online with Napa, in the end they came through for me.

This place is excellent. I've seen some of the salesmen go out and replace wipers. I've also heard…read morethat one changed out an alternator for an elderly gentleman. This is the ONLY place I would go to buy auto parts.

I agree with the other review Jared knows his stuff. I have bought many parts, Batteries, Tools and…read moreFluids. One warning about buying stuff from them is you have to deal directly with Jared as the counter people get it wrong about 20% of the time. One of them are just plain hard to deal with and when you get within 5 foot of him you get knocked down by the stale cigarette smell. Do yourself a favor, if you stop by this parts store is to ask for Jared so you get the right part the first time! The reason I gave them only 3 stars is that ends up being the average. 5 stars when you deal with Jared and 1 star when you get helped by regular counter people.

Great customer service provided by the general manager LOCKWOOD! He got me a new battery and…read morechanged it over in no time! He also helped me in getting the correct filters I needed and was able to change a brake light for me as well! He truly just made the process easier and a breeze! So happy I came and he was here!

Went inside asked for cabin filter and air filter and windshield wipers,got filters but the…read moreemployee said my wipers were two different sizes and expected me two remember the measurements so I left with no wipers, couldn't you just write it down. Now off to another store.

if you're ever looking to purchase a car ask for "TJ Davis." Great, kind person and he will ensure…read moreall your questions are answered. Tj communication is great and he is very hospitable. Thank you TJ !

I bought a 2020 Chevy Blazer 3LT from Dale Earnhardt Jr. Chevrolet in Tallahassee on Oct. 13, 2025…read more From day one, the car shuddered when taking off, but I was told it was "nothing." I felt pressured into buying it -- I was stranded without a vehicle, caring for my 81-year-old grandfather, and was told this was my "only option" with $0 down. I later learned I'd been charged nearly $24,000 for a car worth less than $17K, with an 18.8% interest rate that will cost me close to $40K total. Within a week, the car had to be towed back to the dealership and has since been in their shop multiple times for major issues -- a dead system, oil leak, and transmission rebuild. When I got it back, there was a burning smell and metal-on-metal noise, which turned out to be a sway bar left unbolted after the repair. The dealership minimized it, calling it "just a sound." This whole experience has been stressful, disappointing, and unsafe. I just want accountability -- either a vehicle that's actually worth what I'm paying, or my money back. Customers deserve honesty, not pressure sales and negligence.

Fantastic service! I know next to nothing about cars and Kayla was a huge help in helping me check…read morethe condition of my battery and then fully charging it; all for free! She even walked me through how to remove the battery and what tools to use. The store manager Tim was a really nice and down to earth guy who gave me a place to sit while I waited and even lent me a poncho when it started raining. can't recommend this location enough!

Stop at super helpful and friendly store was very clean comfortable especially for a woman to go…read moreinto and look around.

I promised I'd give this place a review, and now that it has been two weeks since the folks at…read moreProfessional Auto helped me out AND given that my car's A/C still works, here it is! I visited Professional Automotive partly because it was located close to where I work and partly because Furrin advised that their shop doesn't work on Nissans as frequently as their other location (PAC on Gaines Street). The service writer at PAC was friendly enough, he gave me a reasonable quote over the phone to have my A/C recharged (assuming that was the problem). I dropped it off, walked to work, and after not receiving any phone call as to the status, I gave them a call to inquire how it was all going. The gentleman said all was good and that he was just about to call me to come on by and get it. He was fine with me coming to get it later (at the end of my work day). The total bill was a bit higher than we had discussed on the phone (from $90 to $115) but he explained that my A/C was completely dry and they went through more supplies than anticipated. No problem, I was just happy to have cold air again. Upon entering the vehicle, I turned the A/C up to full blast and waited five minutes...and the entire five minutes I was being blown by HOT air. Ugh. I went back in, the service writer came out, verified that sure enough, whatever was causing the air to turn cold had either leaked out or..well I couldn't say for sure what had happened. He apologized profusely and asked me to bring it back the next day since the tech was already gone for the day. Not exactly a convenient option but I didn't have much choice, especially because I'd already paid them all of the money for the original service. He assured me that they would take care of it for no additional cost. I thought, well that sounds great, but if it means a new compressor, I hope that he stays true to his word! LOL The next day, the gentleman stayed true to his word. They accepted the keys and I trudged back to work (praying that my compressor wasn't busted). As it turned out, no compressor problem; just a leak in one of the hoses. They took care of the leak, recharged the A/C and voila! The Z has cold air to this day. I do think that they operated based off of my word when diagnosing the vehicle and that was ultimately the mistake that caused the loss of supplies and required my return trip the next day. Barring that forgivable oversight, I definitely trust these guys with my orangey and would bring it back for service in the future.

Highly recommend this place! They got me in same day, service took less than 20 minutes, and cost…read moreless than $50. It was a simple fix but they got it done fast and with a smile. Thank you!!

Moses always very professional and honest. I always request him for my services…read more Great customer service, I appreciate the military discount.

I was in town for business 800 miles from home and had a check engine light and tons of errors…read morepopup on my brand new 2025 Tundra. I had my truck towed to them on a Tuesday evening and had to leave on Friday morning. I was not sure they would be able to get me taken care of in time. They got my truck in first thing Wednesday morning and called me to update me on the situation later that day. Luckily there was nothing wrong with the truck, just some random ECU error code and freak out. I was very pleased with their level of communication, their attention to detail and being thorough with trying to check everything that might have been an issue. From a one time experience of their service department I can say that I was very impressed and very thankful to have a dealership like this when I was having an issue.