I was scared to bring my dog here after reading the reviews . But we had a voucher for neutering so we couldn't pick where to take my puppy . When we arrived everyone was nice and pleasant. They told me pretty much how the process was .. every thing went smoothly the discharge process was good no complaints everyone was great the lady who called me multiple times from start of making his appointment to pickup was beyond helpful and informative im sorry I forgot her name but she was great . Our first time there .. it was a great experience. read more

Stanton Pet Hospital - Harrison Morgan - Veterinarians Near Me - Stanton, California

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Dr. K & her staff have been God sends! Words can't express how much of a blessing Stanton Pet Hospital has been to our family and dog, Bella whom was clipped by a car that left that then put his car in reverse to flee the scene of the accident. A hit and run that left her bleeding and crying uncontrollably. I didn't know what to do. We were devastated because we knew she was in horrible pain yet we only wanted Dr. Kavannaugh's professional opinion, so that's what we did. Thanks to Dr. K. Kavannaugh (and her entire office) working around the clock and refusing to let Bella be an amputee, she is today walking on 4s and without a limp or foot misplaced in her gait. I thought we were going to get a call that they didn't know what to do so they put her down because there were days that passed, she was boarded the their team and we couldn't go to visit. It was a little nerve-wracking for us not knowing what was going to happen. Again, Stanton Pet Hospital provided round the clock care and Dr. K was a miracle worker whom made great decisions about her health and ultimate immune system as she chose different yet equally essential medications pre and post op to safeguard her God forbid there was infection. She then titrated her medications and dosages and thankfully Bells doesn't require daily meds for either infection nor pain today. Her recovery process we couldn't do without them as it included weekly wound cleaning and dressing change. I NEVER recommended pet owners experimenting at home with a health issue that should require medical attention. because, even though I'm a professional, we aren't always when it comes to our own pets and children. We tend to act on emotion with our own. not logic when a decision for a loved one is involved. Also, I may be a neat freak and my home is very clean but remember it is NOT a sterile environment so never safe to practice in. Anyway , we had to board Bella pre-op as it was absolutely essential for her to have those professional hands and a sterile environment to avoid secondary infection and optimal healing. All of the office staff treat the same patient, gentle way and provide professionally sound advice for us pet owners Again, Thank you Dr. K and all employees from the bottom of our hearts. To the general public, try Stanton Pet Hospital. I know it is the right vet for you and look forward to hearing your experience. I also want to say to anyone who is negatively commenting to always first accentuate a positive. I know when dealing with loss it may seem impossible but perhaps your furry friend is in heaven and no longer in pain or perhaps they are enjoying meal missed prior because they were not eating. Grieving is unfortunately for the living, not the deceased and it's the ONLY scientific process, that doesn't have to occur chronologically. In other words, Denial, acceptance, bargaining, are examples of the parts of grieving process and though acceptance is the last one listed, it is often not the final step but often rather the first for some. Again, try to find one positive before having a field day with negative comments online. Get a journal to write down your thoughts in and be professional with reviews as you should always begin your review with a positive comment and then transition to the negative. A journal can help one personally especially if they need to release those negative thoughts. Don't bring your emotions to a professional online platform if you can't post a comment like an emotionally regulated adult. If you're grieving, hold on pain ends, just don't write a review publicly if you're still in that grieving process. Remember, Hurt people hurt people and this a professional business that are some dedicate everything to so reevaluate your mood while going publicly. Again. I'm sorry for anyone who has gone through the passing of & imagine the taxing job it is to have to inform family that their pet isn't going to be going home. Medical professionals can deem human/animal's quality of life is severely affected (appetitive, sleep, ambulatory, mood, etc.) that it's time to reevaluate how to get this pet comfortable as we can't have them living this low of an existence. It's not always the intended outcome; however, it would be selfish to keep a pet alive without existing in daily healthy life especially if it possibly cause a pubic health crisis. I can assure you that Dr. K is one of the least selfish i know. Stanton Pet Hospital has my trust. VCA has also been amazing after hours, truly around the clock 24/7 establishment; however, I truly can't can't leave Dr. K because of the dedication, service and trust I have in her. We wanted no one but her to care for Bella after she was hit by a car and could barely walk. read more

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Happy to report the CVMB found the vet at fault in my cat's near death experience. She will loose her license once she fails the appeal. Do not bring your animals here. Read her long list of 12 violations, resulting in one death and 2 near deaths at the California Veterinary Medical Board website. read more

Stanton Pet Hospital - Veterinarians Near Me - Stanton, California

Sometimes the wait is long, but, as a healthcare worker for humans, I get it. Dr Kavanaugh is amazing. Her staff? Also amazing. Also, Pam (a vet tech) always gives me hugs. 10/10 would recommend. read more

Please read other reviews and avoid this place at all costs--especially if you need USDA paperwork. Before coming, I called and was told the doctor was USDA accredited. When I arrived, I even asked the front desk again, and she confirmed, "Yes, the doctor is accredited." So I trusted them. After my dogs received their vaccines around 5:30 p.m., I mentioned we might be traveling internationally and would need a health certificate and rabies certificate signed by a USDA-accredited vet. That's when the front desk suddenly admitted the doctor is only accredited by California--not USDA. She repeated this several times and told me I'd have to go elsewhere. In short, I was misled. Save yourself the hassle and go to a clinic that actually has a USDA-accredited vet. To make matters worse, the front desk (who claims she's worked there for 30 years) told me to "ask the consulate" because the doctor doesn't know about travel requirements. Completely unprofessional--rude, dismissive, and not helpful at all. And if the doctor is reading this: check your cameras and listen to what your staff is telling clients. I'm not making this up. Even after I wrote this review, the front desk still confirmed the doctor is only California-accredited, not USDA. So either the doctor is lying--or this whole place is a scam. P.S. To whoever replied to my message on GM: why should I have to call your employee when they are the ones who gave me false information, wasted my time, and cost me money? Also, your response said this hospital has only been open for 12 years--yet your staff claimed they've been doing health certificates there for "over 27 years." That's another clear red flag. read more

Stanton Pet Hospital - Veterinarians Near Me - Stanton, California

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Great experience with neutering my cat here. Issac and Judy were very kind and explained everything in a professional manner. I took one star off for price as price wise it's relatively high compared to the other two places I've gone to spay/ neuter cats. Otherwise very smooth and great process. They provided excellent service and instructions on care. read more

I just read they were extremely rude to a young girl who took her cat in to be fixed. They ended up euthanizing the poor 2 yr old cat. Didn't allow her to see her cat. Forced Mom to sign papers. The poor girl was crying so much they made her leave. Disgusting!! No empathy! Gave no reason and the girl didn't get the remains yet. I hope she reports to the proper agencies. read more

I am constantly rescuing homeless animals. I received vouchers from OC Animal Allies. I called the hospital, and Kathy answered; however, being an immigrant, I mispronounced the word "Allies"--at which point she proceeded to correct my pronunciation. As an immigrant, I speak three languages, so I told her, "There is no need to correct me as long as you understand what I'm saying." Immediately after that, Kathy whispered "bitch" . I sincerely hope that their management has the ability to monitor calls, and I truly hope they become aware of this incident. This behavior is not merely inappropriate; it is worse than offensive. I would not recommend a hospital to anyone where you are treated like trash. Who knows how they treat the animals if this is how they treat people? Stay safe! read more

PLEASE FOR THE LOVE OF YOUR PETS AVOID THIS PLACE AT ALL COSTS. I won't write a huge review for this place because it's not worth my time , but they put my cat on the verge of death. Botched neuter job, lied about the cause of my cats now open & very infected wound with muscle showing, CHARGED me for another visit to get it looked at, denied to fix him, left him untouched in a kennel for hours while his condition worsened when he could have been at a hospital getting the help he needed. Also made me wait over 40 minutes for medical records to be printed out for me, which we called ahead of time for & I ended up leaving without them because I needed to rush my cat to a hospital. After reading reviews & getting in touch with other customers here, they have killed dozens of animals with procedures here. I recommend South Orange County Animal Hospital for all your needs, they work with you finically, wonderful staff & sympathetic surgeons. Brett is the only sympathetic staff there , and I thank you for doing everything in your power to help my cat. read more

Stanton Pet Hospital - TW warning - Veterinarians Near Me - Stanton, California

They care about your dog or cat and pretty good at not charging you a big fee and I think if you are on a budget they will charge less then a lot of other places read more

Judy and Bret are so awesome with what they do. You can tell how much they care about the animals they take care of. Both have always been so accommodating, and I just can't thank them enough for their wonderful and warm attitudes. I always feel safe and confident bringing my cats and trust them to care of them. Thank you Judy and Bret! read more

We had a stray tomcat hanging around outside our house, we brought him here to get neutered. Everyone was so nice, especially Judy who gave us very detailed information for his after care. Just wanted to say thanks to everyone here, you're doing great work for our animal friends. 10/10 would highly recommend the Stanton Pet Hospital for anyone who needs a caring vet. read more

Rude staff and a bunch of money grubbers. Will never bring a pet to them for an exam. I had a few questions, just about pricing and appointment times and they were rude and couldn't be bothered. Do you want an appointment or not? I was like, um, no thanks. I will take my chances at Banfield. At least they were nice. read more

Customer service with my husky was really good. Syliva at the front desk was very knowledgable and helpful. Station pet hospital was clean and me and my girl left happy. read more

Stanton Pet Hospital - Veterinarians Near Me - Stanton, California

Judy was very helpful. Got a couple of tests. But more tests were too much money. Left without treatment, waiting for test results.

THEY called me to tell me they could not see me at the original appointment time(5:30) so I rushed to get there at 3:30 which I guess worked better for them. They took my cat back and didn't come to talk to me till 5. I was told she was back there doing an exam on him but I let her know before hand I've never met this doctor and wanted to be there for the exam . When the doctor finally came she was talking to me about his general health but I was there for a limited exam because his meow was gone. She then said he didn't meow so she didn't know and maybe the could for a X-ray or put him under to see. I would have liked to see what she was doing and the quality of the exam I also could have got my cat to meow so she could have heard. The doctor was friendly and very knowledgeable but they definitely need better communication and time management Bad first impression read more

Where can I start with Dr. Kavanagh and team.... I have taken numerous ferals to get TNVR'd here. Not only is it affordable but the process is always smooth sailing. I can tell they truly care about every feral and the over population/suffering issues. I have been working with Dr. Kavanagh on one of my younger cats who we believe is fip+. Her and her team have been so comforting, thorough, attentive and understanding. This has been one of the scariest things I have been through being a cat mom but I always leave the office feeling confident with our game plan. I wish I could leave 10 stars on this review! I cannot recommend this place enough. read more

I brought my Cat in for a spay on a Monday at 9am She was checked in within 10mins and 4pm I picked her up. The staff are very organized, informative and friendly. It's not a fancy building that some may prefer but the prices and professional care are far worth it. read more

Stanton Pet Hospital - This is Pema home and resting - Veterinarians Near Me - Stanton, California

Brought my golden retriever Daisy for the first time and the ladies at the front desk Sylvia and Pam were very friendly and nice. Took in my dog to get a routine health check up. I met with Dr. Kavanough and she was very informative on the needs of my dog based off her current age, what I feed her and her physical activities. She got updated on her shots and they even gave me a can of dog food for older dogs to try out which my dog loved. I would recommend this place and give them the benefit of the doubt. read more

Stanton Pet Hospital - My golden retriever Dasiy after trying the can of dog food. - Veterinarians Near Me - Stanton, California

I brought my dog in for major surgeries, and everything went well. The vet is amazing and treats her clients well. She was nice to me and my dog as well. The staff, more specifically Silvia, are very caring and supportive. read more

I echo the DO NOT BRING YOUR PET HERE sentiment. My first encounter with them was from OC animal care because there was a stray that I was going to shoot because he was old. The appointment setter Kathy was not only dictatorial in her instruction but set me an appointment that was null & void. I showed up for an appt at 2:30 & at 3 they said they'd take him to the back for an exam. 1- We've never been here before, I'm not even MEETING the vet? The same bet with murder all over their Yelp? No, he's not leaving my sight. 2- The staff was not only rude but asked the history over & over & over & over to the point one of the other people in the lobby answered for me I had relayed that answer so much. 3- It's FILTHY. Negligent homicide, unprofessional staff, a manager that was snapping at customers when we walked in AND dirty.... But I'm supposed to trust you some with him? If the parts your showing are terrible, WTF are they hiding behind the scenes!? Reporting the unethical behavior to the vet board & highly recommend everyone else do who's either had an animal murdered, maimed or otherwise harmed here. Attached are the credentials you'd need for reporting if you or your animal was abused here, too read more

Stanton Pet Hospital - The info you'd need for reporting this vet hospital - Veterinarians Near Me - Stanton, California

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**** AVOIDDDDD AVOIDDDDD ***** for the love of your pets.... avoid this place!!! SCREAMS RED FLAGSSSS except the front desk receptionists, you are very nice me and my gf got our cat neutered here. we didn't think much of it until after the surgery. a few days after the surgery, we noticed that our cat was bleeding a lot and the wound looks weird. This can be seen in the photos below. During the check up, the doctor did not LET US IN THE ROOM WITH OUR CAT ** RED FLAG**** we were told that our cat wound is infected and the total came out to $800 for a surgery to fix the wound. we were shocked because we didn't understand what happened. *** Red flag*** we never got to spoke with the Vet. We never got to see the Vet who was examining our cat. We only spoke with the assistant and front desk receptionist. anyways, the price was expensive so we called other pet hospitals and found it for cheaper only like $80. While driving to a NEW pet hospital location, the VET of Stanton Pet hospital personally called us asking "If we found a cheaper price?" ** RED FLAG**** she offered us a referral to another vet clinic that charges cheaper. We thought this was so so WEIRD because why she did want to charge us $800? then offered us another place that charges cheaper? Why did she call us to only ask if we are going to a cheaper pet hospital?? ALSO, the doctor lied about her name. ** RED FLAGG** she told us her name was Doctor Judy. I can't even find a Doctor Judy listed on Stanton Pet Hospital. The only Vet/Doctor I could find listed is Korinnee. Moving on, at the new pet clinic, the front receptionist called Stanton Pet hospital to ask for medical records for our cat who was neutered. The vet from Stanton immediately ended the call. ** RED FLAG** why didn't she want to release medical records about our cat to another pet hospital?? It was so sus. All of these red flags and the reviews below should tell you enough. Please Please AVOID THIS place. They do not have good and pure intentions for your pets. read more

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I took my fury to Stanton pet hospital All the staff was really friendly and helpful Silvia did beyond her duties thank you Stanton pet hospital for your service read more

Do not bring your pet here ever, my friend called me yesterday bawling her eyes out, her cat Stewart had an appointment to be neutered on February 13, 2026 the vet called and told my friend they suspected her cat had a UTI. The vet told her she could run test tests do x-rays lab work quoted her a price my friend and her mom went down to the vet. Once they got there. There was an old lady named Kathy. That was extremely rude. She basically told my friend that her cat needs to be euthanized. Nothing else was said this old lady Kathy said her cat needed to be put down and that was that my friend attempted to go up to the carrier and call her cat and when her cat was walking up to come to her through the carrier door. The old lady Kathy said get out of here and kicked her out of the room. My friend was obviously upset. She was asking questions crying, saying why and this old lady Kathy kept saying get out of the room get out of here leave and my friend said that that's my daughter's cat what am I going to tell my daughter and again the old lady Kathy said get out of here and shut the door on her. She brought my friend's mom in the room was telling my friend's mom. The best thing to do is put the cat down. There was no offer for a second opinion there was no offer for treatment. It was quick,and Kathy was arguing with my friend and basically ignored my friend and told her mom the cat needs to be put down, my friend's mom comes out of the room, tells her daughter to sign the paper to have the cat euthanized, and my friend was crying and wanted to know why what's wrong with her cat there was nothing wrong with her cat. Her cat was not sick Why are they wanting to euthanize him again Kathy ignored. My friend shook her head was irritated that my friend was crying and bawling her eyes out then handed the paper to her mom and her mom signed because Kathy was screaming that the cat needed to be euthanized. My friend tried to take her cat before her mom signed the paperwork for the cat to be euthanized and that old lady Kathy told her get out of here and shooed her out of the office two of the workers there told her you can take your cat it's your cat and again the lady Kathy told the girls to go in. They need help in the office and shooed my friend away from her cat. My friend was upset was not getting answers wasn't told anything was an emergency with her cat wasn't told her cat was dying right then and there wasn't given options was treated like she was annoying for being upset and crying about her cat, and the news that these people wanted to euthanize her cat, she left confused upset. No answers wasn't able to say goodbye to her cat wasn't able to even know why her cat needed to be euthanized before she took her cat her cat was perfectly fine when my friend called me to tell me what happened. I immediately knew from everything she told me there was something wrong. I personally met my friend down there to ask them why the cat needed to be euthanized why my friend was told to leave and not given any answers as to what the emergency was to where her cat needed to be euthanized, I went down there after being there for a little bit everyone ran to the back. There was another lady there Stephanie that came out of the back room immediately giving us dirty looks ignoring us helping other people before us because she knew my friend was upset and she knew that I wanted answers wouldn't help us because my friend's mom wasn't there made us wait. A very long time. My friend's mom called and told Stephanie that she can share the information about the cat to my friend. Long story short they put her cat Stewart down. My friend and her mom weren't able to say goodbye to the cat didn't know why the cat needed to be put down. There was no test that were run. There was no options of getting a second opinion Kathy, the old lady that works there kicked my friend out told her to leave the cat alone screamed at her and told her to get out of the office. They didn't want me anywhere around because I know what they did was wrong. I've taken cats here my cats here and strays and I will never be taking another pet or any animal that I love here. I will be helping my friend with contacting the veterinary board. These people took advantage of my friend her mom and their cat,, please please if you love your animals. Do not take them here. There are better vets out there, Kathy is terrible totally beyond unprofessional. Stephanie was unprofessional giggling, rolling her eyes, no one should ever be treated this way, totally wrong and unprofessional place and staff. read more

Took my cat that was in perfect health there Jan 9th. The appointment was to get neutered.. The ecollar I paid for and was supplied by the hospital was tied on with a piece of fabric. The cat broke out of it before the end of day. From that day till now my cat has had none stop diarrhea ( giardia) I have since called multiple times and asked for a follow up call with the vet. Twice I've been promised an immediate call back and haven't received one. Seriously I know it's recommended for being low cost but it's not worth it. Avoid at all costs! read more

Front desk is rude, I dont think she likes her job. The gentleman vet or vet aid was very nice and took the time explain things. They will also convince you to get extra things done. read more

Unprofessional, sell unnecessary treatments, scare tactics and use emotions and guilt to persuade dewormer for an eye infection visit.. my cat already had dewormer and was up-to-date. They wanted many treatments to be done that had nothing to do with the purpose of the visit: eye infection. Didn't do treatment or services there. Had to do at home eye infection remedies. The eye infection was gone the next day without treatment. So, didn't need to take to another vet for the eye infection. Never had any eye infection or health problems after. They tried to scare me and said my cat could have feline hiv and all kinds of possibilities when I asked why they couldn't just treat eye infection. Imagine going to your doctor for an eye infection and them doing blood work and all kinds of things before checking your eye to see if it was okay.. It didn't make sense. Glad I trusted my gut. I do not recommend this place at all. Steer clear read more

The staff is extremely friendly and caring. They have been there for all my pets medical needs. Highly recommended!

Please take your pet somewhere else! I took my cat here because he was not eating, weak, and vomiting. They had me leave my cat for two hours to get a call that they could not "restrain" him to examine him. At least they didn't charge me but are you kidding me! I took him somewhere else to find out he has 104 fever and needed vitals immediately. My poor cat was traumatized for no reason and makes me wonder what they were doing to him. Update: my cat didn't make it and wish I took him to the other place sooner. read more

Here's my take on Stanton Pet Hospital. I was referred here by a friend, who like me, didn't want to spend a bajillion dollars at my normal vet for spaying (which I'm not opposed to paying if prices weren't so astronomically higher than my previous pets). In terms of communication... I had to try calling a couple of times to make an appointment because their lines were either busy or I was left to the answering machine.... but once I got on the phone, I was able to schedule an appointment and the vet / nurse on the other line was super helpful in giving me instructions and advice about how to go about prepping my dog as well as when to get my other dog scheduled seeing as how she was still in heat. In terms of pricing, it's fair. I had my late dog spayed about 8 years ago and the prices have gone up almost $200 since then, but I expect that over the other quotes of $800-$1000 from other vets... so with that... I appreciate this hospitals willingness to serve the community with affordable pricing. Prior to our appointment, I had both (1) phone call and (1) text to remind me of my appointment. So that was cool. Day of the procedure.... it was a little hectic. I was instructed to wait in my car and come a little early (I was the first one in the lot). Once 9am hit, there were around 5 different cars/families who started lining up outside. No panicking... I decided to stay in my car and just see how it all unfolded. The nurses put out a sign that repeated the instruction of staying in the car and calling the number. I was nervous because they came out with a sign in sheet and started signing in the people who were waiting in line outside. Eventually they came up to my car and got my information, when I had informed them that I had an appointment - they reassured me that I would be seen at the time scheduled! Side note... I found the nursing staff really friendly, patient, and kind. So... key tip - if you're doing a major surgery or check up - appointments are key. This seemed to be the case especially as it seemed like the people who showed up to wait at the door ended up departing shortly after talking to the nurses. Procedure-wise... Our pup came out okay. I got several calls during the vet asking if I wanted certain things performed (baby tooth removal, nail trimming...) and while I didn't feel pressure to have any of those done by the vet... knowing that they called me during the procedure made me anxious just to have everything done and out of the way. All in all - my initial experience with Stanton Pet Hospital hasn't discouraged me from wanting to book with them shortly for my other dog who needs surgery. read more

Stanton Pet Hospital - Sedated Pup. - Veterinarians Near Me - Stanton, California

The staff is very compassionate and helpful. I will definitely keep bringing my furry babies here. Thank you

Took my cat here to be neutered, get all his vaccinations, and update on flea medication. It is a hit or miss over the phone. The men answering are always a joy and very nice; however, when the women answer they are always very rude. The first time I called the woman almost hung up on me just because I said I didn't have a kennel for my cat and I had to quite literally YELL at her saying I would buy one immediately; which I did. The receptionists are alright. However, the veterinarians and technicians are very knowledgeable and super nice, in person and over the phone. I'm giving this place only 3 stars because of the wait and customer service for select individuals. I set up an appointment for 2pm, and they did not take my cat in until 2:50/3PM. So I had to wait to simply just drop off my cat, as his exam was not finished until 8PM (which I would just simply pick him up later). I understand that the hospital must finish all emergency surgeries before taking in any exams which is very understandable. However, I don't understand why it takes almost an hour just to take my cat to the back. They should start having a better process or more staff so patients arent waiting so long. Check-in waits should be maximum 30 minutes, not an hour! read more

I took my dog Jack there for a skin infection. The whole staff was very friendly and took time to take care of Jack and make sure I understood what was going on the whole time. I felt the prices were reasonable too. I highly recommend the folks at Stanton Pet Hospital. read more

Took a healthy 3lb female to get spayed, few days after operation noticed a pouch on her belly... returned and asked the vet and she argued it was fatty tissue and then offered an extra $400 to fix the issue she created. Chose her because a friend had worked with them before and our normal vet was booked so we went here. Upon seeing the images our vet made a emergency appointment and had to clean up scar tissue and push intestines back in, she had intestinal strangulation which could have led to a painful death. The front office was amazing and have no issues with them, but the vet was argumentative and wouldn't even accept that she messed up instead berated us. Advise anyone going for a spay to go somewhere else I will never go there again. read more

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Our pup molly-may walks in clinic like she owns it! You know it's a good place when the pup can't wait to see Everyone here, they treats and greet us with kindness, and happy faces. We have so many issues with her skin and allergies yet Dr Kavanaugh and staff always gets her (Molly's) medication right and on point, so she feels so much better. They're so thorough and ready to help you with anything your pup needs! read more

Beware this Animal hospital is a money pit. They will try to charge for everything and over charge if you are not aware. And even with an appointment you end up waiting for hours. Most pet parents would do anything for their fur babies, and that's why you end up overspending. I took my dog Lucy to get her shots and check up. They quoted me so many things, I declined half of it but my First bill was over $300! Then they called to tell me her lab values were abnormal. And she needed redraw another $69. Then two days later they said her labs are still too low maybe it's their machine, but it's so low that it's best to send it out to another lab, and if it's still low then we need a tick test. Mind you I didn't know what a tick test meant, after we denied a third lab draw and insisted to go straight to the tick test the Veterinarian came out super annoyed explaining that she needs the redraw first. It just didn't feel right anymore and I asked for the quote for both the redraw and the tick panel. $90 for the third redraw, plus $369 for tick panel OMG! My dog is 11, and I don't doubt she has health issues now. I actually ended up taking her to VCA Yorba Linda two weeks later because her mouth had sores. They were so nice, the doctor explained what her labs from Stanton Pet meant and that there's really only two possibilities with these labs being so low, autoimmune disease or cancer. Not a happy ending either way. But they didn't over charge me, they were fast and friendly. Possibly unrelated because I can never really prove, but after taking Lucy to Stanton Pet she ended up with a bad flea problem, which she didn't have before. read more

Stanton Pet Hospital - Veterinarians Near Me - Stanton, California

I would like to say thank you to Melissa including all the staff. Long story short, my sister got her appointment wrong but the staff went the extra mile to take in the cats a day early for surgery . We live 40 minutes away and the only option was to go home and come back the next day . The process to check in and out is quick and easy . The staff is very welcoming and understand that your bringing in your four legged kids. Once again thank you all read more

Not sure what is the issue there. I had 2 of my 4 kitties get their shots there and 1 got fixed there and I had to correct them on my cat's medical records, they had it all backward. Fast forward I have another new kitty I'm trying to get fixed. They have terrible communication. The story keeps changing and they don't keep you in the loop. At some point they stopped spaying and didn't bother to call us on the wait list with females. We're told we will get calls back and nothing. My mother-in-law has been on a waitlist to fix a cat for over 4 months and myself for over a month. They tell us if we go anywhere else it'll be $400+ and a long wait as well I found one place $140 and 3-week wait. Found another place $85 and 1-month wait. We have both decided to go elsewhere. I think they have lost 2 good clients as I have 4 kitties and I'm starting to TNR. My mother-in-law has 5 kitties and a dog. read more

They will charge you for things you didn't ask for all we wanted was treatment for lice a tape worms no they charged us for everything something called cat wellness the hell even is that i swear on my life this hospital is money hungry and they will do everything in their power to try and finesse money from you dont go here they're are plenty of other vets go at you own risk. read more

Used to be a great office, now way too many business issues: 1. Random Price Hike: I called to find out the cost of a spay the week before and was told $98. Called a few days later to confirm some details, verified the cost, again confirming that this is the all-inclusive procedure with pain meds. Super. The day of the appointment, we arrive and we're told it's $125. Wait, what? "The system has been updated in the meantime and now it's $125. If you don't need the E-collar, we can charge $100." Still not the price I was given, but fine. 2. Inaccurate Paperwork: In the pre-op paperwork, there is a list of items you can add. I asked about the pain injection, since I thought pain meds were included. I'm told it is $25, the surgery only includes pills. Great, then we don't need an injection. The next day, we pick them up, there's a charge for $45 for an injection. I tell them that not only did I specifically say I didn't want it, but I was told it was $25. "We've changed it, now the surgery includes the injection instead of the take-home meds, it's $80 for the surgery and $45 for the injection." Funny how I ended up paying $125 for the surgery, and totally unacceptable that this change be made without my consent. 3. No Follow-Through: After my 7-day checkup, as I was walked out, I was told I would receive a call with the date of the next checkup. I did not get a phone call. No missed call. No voicemails. Nada. On this note, we were also told that we would receive a call with an update about our kittens after their surgery, but that never happened either. 4. Poor Record-Keeping: At the 7-day FU, a tech asked if I wanted to vaccinate a particular one of my three cats. I said they had all already been vaccinated. She said that no, one had not been vaccinated, I had not been billed for it, it didn't happen, and would I like to do that today? I told her to check with the biller because it made no sense that I would vaccinate two out of three. He confirmed they were all vaccinated, and the sticker had probably gotten lost or thrown away so it wasn't in her chart. A relief to hear she'd been vaccinated, but the record was lost? I can't help but worry that one kitten's immune system may not have gotten the boost it needs. 5. Coercive Upcharges: When I brought my three cats in for their second vaccines, I was asked, "Can you identify who's who so we know who to give the flea treatment to?" I said, "None of them, they're here for vaccines." She said, "But they're still covered in fleas!" Which they were not. They might have a few fleas, but that's not extraordinary, and it's resolvable through at-home treatments. I told her they absolutely didn't need that. There's a policy in their office that if they see any fleas, they will administer a Capstar flea treatment for $8. No permission asked. They do it and you see it on your bill and suck it up. In addition, the invoices are very difficult to read. I work in accounting and I know how to make complicated charges clear to customers - there is no effort to do that here. 6. No Vet Facetime: I didn't spend any time talking about my cats' health with the vet. Or anyone. But notably I have still never talked to Kavanagh about these kittens she operated on. An assistant takes them back, administers the service, and then brings them back. It made me feel totally powerless to inform myself about their health, like I couldn't ask questions unless I wanted to do it standing in the middle of the lobby, holding the carrier. 7. Flippant Tardiness: They see patients no less than 45 mins after scheduled. I didn't understand how walk-ins were seen before me when I took the time to make an appointment. Even when I brought my cats for the first appointment of the day, I was still seen an hour late because at 9:30 neither the vet nor the tech had arrived for the 9 am start. 8. Inconsistency: I called to have the intake paperwork emailed so I could fill it out for the person who would be dropping them off. She said they can't do that, but I can drive over and physically get them. Later I called and asked if they could fax it to me. "No, but we can email it to you." It was irritating to be misinformed, but fine, yes, please email me the paperwork. I give it to the person for the drop-off, and then get a call saying there's a ton of additional paperwork in his lap that he doesn't know how to fill out! So I spend 30 minutes on the phone trying to resolve this new paperwork. They are kind. When I have been able to spend time with Kavanagh in the past, she has been uncommonly warm. But these issues are far too significant for warmth and kindness to be enough, and I don't recommend that anyone do business at the office pending their resolution. read more