This is a fairly large firm of solicitors who specialise in all types of work from conveyancing to…read morelitigation and matrimonial - very helpful and friendly staff - not the cheapest place to go but may be one of the most efficient

H&H appeared to be competently handling a lease extension for me so I had no hesitation to also…read moreinstruct them for conveying in the sale of my property. This seems to have been a mistake. It now appears that they have done nothing in the past 2 months to move this matter forward. Most disappointing.

Used them for a probate case. 2017-2020. Nearly 4 years later and passed around several different…read moresolicitors at the Braintree office, only to end in a huge bill that when looking at the file just could not be justified. Steer clear.

I've used Cunningtons three times now, to buy and sell my home, also to arrange my Will. I have…read moreintroduced them to friends and family and they have never let any of us down. Not overpriced, and always competent.

I have posted this review because Cunntongs got my review that I posted on Review Centre removed…read moreafter 3 years so I am posting this reivew on other review sites as well. I have fact and date checked everything to ensure accuracy and ran this past a lawyer in my office to ensure that I am not making any defamatory or untrue statements. This was my second property purchase with Cunningtons Solicitors and it was my last. I will never use this firm again. I am a qualified accountant and my wife a teacher. We are a polite and friendly professional couple who like most people just want a relatively straightforward life free from any unnecessary stress. We never go out of our way to create an argument or uncomfortable situation and when someone is rude to us are usually so shocked and taken aback that we are stunned in to silence and it is only later when the dust settles that we wish we had said x or y or expressed our unhappiness with how we were treated. Treatment of Customers Johanna Withams PA requested my wife and I attend Cunningtons offices to provide original documentation to verify our identity and there was also one deed related to the mortgage that we had to sign in front of the solicitor and she also needed to explain to us what we were agreeing to by signing it. All to be expected and very reasonable. I travelled on the train from London, leaving work early to reach their Braintree office. My wife drove from Upminster with our one year old son. I informed the PA when I reached Braintree Station I was just a few minutes away and we would be there soon. On arrival at Cunningtons Office the receptionist took our documents to make certified copies. I was then told by the receptionist that Johanna Withams was too busy, would not see us and we needed to take the mortgage document to a local solicitor and pay about £50 and it signed there. I felt this was not acceptable when I had made an appointment with the PA and we had travelled a considerable distance to make this appointment. It is my opinion that the receptionist also felt this was grossly unfair. After I asked if there was any other solicitor available at this solicitors office the receptionist went into Ms Withams office. The receptionist informed us Miss Withams would try and see us but couldn't guarantee it. My wife, our one year old son and myself waited for an hour. It is the opinion of my wife and I that when we did finally get seen by Ms Withams she was extremely rude, especially especially to my wife who is of Indian origin. To the best of my recollection she said "I have just returned from holiday, have a lot to do and do not have time for this". I felt her general demeanour and attitude was rude and sulky and not what I would expect from a qualified solicitor. Not wanting to upset the solicitor and give her have any reason to delay the purchase of our home we bit our tongue and remained polite and courteous until we left the office. It was only once we left my wife and I discussed how shocked we were by the solicitors demeanour and lack of professionalism. Delays Processing my Property Sale and Purchase My property chain had a deadline and it must have completed by the 15th November 2013 due to holidays, validity of mortgage offers and wanting to move in good time before Christmas. Due to some other issues earlier on in the process, which were not the fault of Cunningtons, the entire chain was at risk of falling apart and everyone was aware things needed to move quickly and I felt most people were doing their best to ensure things did move quickly. The contract pack was received by Cunningtons on Wednesday 30th October 2013. As at 6th November 2013, an entire week later. Cunningtons had not responded to the sellers solicitor. The purchase was delayed as a result and it was very fortunate that the other people in the chain were patient and I did not lose out on the purchase. I am not sure if the delays were due to inefficiencies or taking on more work than they had the staff for and I feel the firm should look in to the causes in an attempt to improve the experience for customers at what is often a very stressful time. Due to what I felt were unacceptable delays I requested from Cunningtons a copy of their complaints procedure on 6th November 2013. I contacted John Simpkin and expressed my concerns with how things were being handled. The pace of work then picked up and the transaction did then complete in December 2013. Handling of Customer Finances Upon completion of the transaction Cunningtons retained £1,000 of my money for "mortgage redemption". I did not have a mortgage on the property I sold and so Cunningtons withheld this money from me by mistake. I had to raise this as another issue to get this money back and ensure I was not charged their usual transfer fees for sending me back my own money.

We have used Foort Tayler on two occasions now, two sales and a purchase in total…read more I would highly recommend them and would not use any other solicitor for my family law work. They are competitive on price and provide an exceptional service. They always return calls / emails and keep on top of transactions. I know they picked up on a few details which the solicitor handling the purchase of the identical next door house for my neighbour did not.

My wife and I found foort tayler to be helpful at first.W e were helping our son with his debt…read moreproblems, as time has gone on though, the amount they have been charging us has drained all of our savings. we are very elderly and in poor health, foort tayler has now put us in a very precarious position financially. we will never recover this money, and will probably lose our home in the near future.