I alerted Jeff to an issue i was having with my reimbursements from a lock-out. He has been great…read moreat making sure he got the information and is handling my long awaited reimbursements for me! Thanks Jeff!

Greed is not a character trait I want in my agent…read more Jeff case purchased Bob McVittys Allstate agency. ( same location, new, "owner"), Jeff Case. It came to my attention that my "income stream" Had been purchased by Jeff Case without any advance notice. Apparently as a client, I can be sold ..w.t.f. I also discovered that even if I found a new agent to service my loan , Jeff Case would continue to get the commissions from my business since he "bought me". The new agent would service me for free. I'm not o.k. with that. I found out that I could have the commissions from my business transferred to an Allstate agent of my choice but Jeff, would have to sign off on the transfer. Allstate corporate told him I wanted my commissions transferred , He declined the option. I have the email from Allstate in my possession explaining that. I am shopping for a new insurance agency. Greed is not a character trait I want in my agent.

Canceled my policy years ago due to illegal practice of raising people's insurance due to other…read moredrivers and now the new excuse is the economy. My wife will cancel her policy now swell. Someone should look into these fraudsters​

I am a pizza delivery man and was in an accident while I was at work. I had told them I deliver…read morepizzas and now they are denying my claim because a17.44 order was in my car so they are denying my claim. I wouldn't be this upset if it wasn't for the fact that I've been delivering for almost 2 years and they told me my insurance doesn't allow me to use my own car for deliveries after my accident and I went to her office and told her what I did for a living. She's very pleasant with kids but if you actually want coverage go some where's else

Sadie from Allstate called me yesterday with new information about Allstates rates and at first I…read morewas not expecting an actual decrease in price from Geico but Allstate covers more for cheaper pricing. Sadie was very kind and helpful, as well as knowledgeable. The process of switching was extremely painless. Thank you, Sadie!

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I have been in Alaska since 1972 and helping customers since 1984.

The Roy Briley Allstate Team has been nothing but kind and courteous when dealing with me in…read moreperson, and over the phone. They have been VERY secure and discrete when handling my information and payments. I go through them for Auto and renters insurance and have not had 1 single problem since I switched over to them from State Farm.

Amazing service! Recently moved here and had to switch companies. I was really nervous leaving my…read moreindependent agent I had back home that I had always been with, but the service I got here far exceeded my expectations. She was professional and friendly. Explained all of my options and got me the best coverage at an amazing price! I would highly recommend this agency.

Six or seven years ago, I stopped buying insurance from this agency. Since then, they have…read moreroutinely inundated my home phone, cell phone, mail, and email with pleas that I return to their agency, I have politely asked them on 3-4 occasions to stop contacting me, including today. But they never do. That's a problem. I like my USAA insurance and would never go back to Allstate or this agency. They're really creepy, in an Amway/Stepford/Fembot way; they think we want to be best pals. Beware.

In August 2019 I filed a wind damage claim through our homeowner's policy. The Allstate Claims…read moreteam was exceptional in processing all aspects of repair, contractor work, and reimbursements. Even though the Allstate claim team is located outside of Alaska when I needed to ask questions I called my local Devery Prince Allstate staff and they were always available to assist us and answer questions. Over the years, I've stayed with this agent and I appreciate they do not over-solicit new policies or coverage after I decline. I feel Allstate provides good rates and service for homeowners and motorcycle coverage.

Greed is not a character trait I want in my agent…read more Jeff case purchased Bob McVittys Allstate agency. ( same location, new, "owner"), Jeff Case. It came to my attention that my "income stream" Had been purchased by Jeff Case without any advance notice. Apparently as a client, I can be sold ..w.t.f. I also discovered that even if I found a new agent to service my loan , Jeff Case would continue to get the commissions from my business since he "bought me". The new agent would service me for free. I'm not o.k. with that. I found out that I could have the commissions from my business transferred to an Allstate agent of my choice but Jeff, would have to sign off on the transfer. Allstate corporate told him I wanted my commissions transferred , He declined the option. I have the email from Allstate in my possession explaining that. I am shopping for a new insurance agency. Greed is not a character trait I want in my agent.

Alstate bounces you around with various agents, does not respect privacy or respond to frequent…read morerequests to stop bs emails that do not benefit customers. Going with state farm. f this