We had a great experience with Matt at Elm Environmental. The work he did was prompt, organized and…read morerespectful to our home. We had called a couple other contractors, but no one called us back for days. Matt responded to us right away! He was knowledgeable and personable. We were very grateful that he came over to asses our basement situation and got us an estimate within a day. We had a rather large area of mold from where water had got in and some asbestos wrapping around a few pipes in our basement ceiling; it was gross and we dreaded having it removed, but Matt came right in and took care of it and now it looks so much better!

Matt was right on time with the start of a challenging project in my crawl space. He was very easy…read moreto have in the house and very careful to keep things upstairs clean and organized. His work was finished on time and I can already sense a huge improvement in the air quality. I especially appreciate that he carefully explained each step and why he was doing what he did. His communication was great- I never had to chase him down!

Octagon did a fabulous job after a burst pipe disaster which destroyed kitchen and several rooms…read more They were very responsive to all my concerns, valid or not. Blaine was fantastic and made sure that my house was in perfect readiness for rebuild. I would give them 10 stars if I could. Thank you, Blaine, Maddie and Octagon!

Such great people! Friendly, helpful, professional, and really went out of their way. Can't thank…read morethem enough! If I ever need this type of service again, they'll be who I call:)

Had a late night emergency that included sewer back up in our basement. Servpro came right away and…read morestayed until 3AM. Removed carpet, items that were damaged, no questions asked and continuously communicated throughout the cleanup process which was over the span of a week or so. Because of their swift and efficient cleanup, structural damage was kept to a minimum!

absolute worst services I've ever had at my home. they over price everything, took days to reply to…read moremy phone calls or emails, demolished more than quoted without any form of communication about it happening or why it needed to happen and then left my wall gutted with no intent to replace the insulation or drywall (despite the exclusive request at time of inquiry for RECONSTRUCTION) during the fall in Maine when the night temperatures were dropping to the 50s with exposed studs and children and pets in the home. i would never recommend they do anything in your home. take your money elsewhere and save yourself the trouble.

Professional Experts! Our family is in good hands- will let you know as the process unfolds.read more

Can't believe an organization like this exists. We were more…read morethan pleased with the remediation when our basement flooded. They were prompt and very professional. Then we started discussing the work that needed to be done, which they wanted to do. Six weeks of chasing them after lies and unmet promises and what was the result? A meaningless apology from the owner and being told they couldn't do anything for 2 more months. Save yourself the aggravation and pick another contractor! These people have no follow up ability and lack basic customer service skills.

So pleased with the work that was done. The technician was very professional and efficient. They…read morewere even able to get some stains out of the carpet that I thought was going to be impossible.

Broke the windshield of our volvo station wagon while loading carpets. Initially took…read moreresponsibility but refused to pay for it. Apparently it cost too much ($1800) Refused to reimburse us for it. Cheap, slimy, unethical behaviour. Basically we'd have to take them to small claims or file a claim on our own insurance for their mistake. Awful people.

They were responsive and professional. Came out the next morning after a burst pipe in our basement…read moreand dried it out. Worked well with my insurance company too.

From the owner: PuroClean of Portland is a damage restoration contractor serving the South Portland, ME area…read more Services include Water Damage Restoration, Emergency Water Removal, Dry Out Services, Mold Detection, Mold Removal, Burst Pipes, Sewage Cleanup, Toilet Overflow, Odor Removal, Flood Damage, Leak Detection, Basement Flood, Fire Damage Restoration, Smoke Damage Restoration, Board Up Services and Trauma Scene Cleanup.

I had the entire contents of my home (antique furniture covered with soot) picked up by "Clean…read moreMoves" after a fire in my kitchen. They cleaned and stored my furniture at their facility. I did go up to see the furniture about a year later to pick up some things and everything looked wonderful. Unfortunately, the management changed, and 'Clean Moves' is now called Viking Restoration. When my furniture was returned to my home last October, almost every piece was damaged or scraped. Gouges were taken out of chests, the round dining room table had obviously been rolled on a painted surface which resulted in damage to the entire edge of the table and a large piece of veneer scraped off. Andrew promised to take care of repairs or reimburse me for them, but has totally ignored my requests. IF YOU HAVE ITEMS OF VALUE THAT YOU CARE ABOUT, DO NOT USE VIKING OR DBA CLEAN MOVES.

This is the A team when you have a pipe burst and it turns your house into a soggy mess. They have…read morethe manpower, equipment and experience to remove the wet in a hurry and dry oit that which can be saved. They were quick to respond and we're great to work with.

We had a pipe freeze and burst around Christmas, causing thousands of dollars in damage. Our…read morehomeowners insurance called in Rainbow to do water and mold remediation. They showed up the following day and did an outstanding job removing all damaged floors, wood and drywall, making it easier for the adjuster to evaluate the scope of the damage. They set up fans and dehumidifiers To prevent mold from forming and the damage from becoming worse. They were quick, careful with our stuff and cleaned up after themselves extremely well once they were finished. Three months later when the repairs were finished with, our insurance called them back to do a post-renovation cleaning. Holy smokes, this place has never looked so good! They cleaned everything--even the insides of cabinets and closets, windows and all surfaces, and even organized and sorted stuff out as they went along. There were absolutely no issues, nothing was lost or broken and they even kept track of our two cats so that they wouldn't wander off. I would highly recommend them for those big cleaning jobs even if you don't have a disaster to take care of. Thanks to Amanda and her crew for an awesome and professional job!