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    Foot Ankle Clinics of Utah

    1.0 (1 review)
    Closed Closed

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    7 years ago

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    Elizabeth E. Auger, DPM

    Elizabeth E. Auger, DPM

    4.3(13 reviews)
    0.4 mi

    I would not recommend Dr. Auger…read more At my initial visit, she was friendly and seemed knowledgeable, so I trusted her recommendations. In hindsight, that trust was misplaced. She recommended custom orthotics and had me sign an agreement stating that if my insurance did not cover them, I would be responsible for the full cost, about $350. I agreed, assuming this was standard and appropriate coming from an in-network provider. Later, I learned that because Dr. Auger is contracted with my insurance, she should have only been allowed to charge me around $180 for the orthotics. Despite this, she did not honor that pricing. While I understand I signed the agreement, it felt unethical for an in-network provider not to follow insurance guidelines. When the "custom" orthotics arrived, I was charged an additional $80 simply to pick them up. The visit consisted of walking back to an exam room and placing them in my shoes briefly, no fitting, adjustment, or meaningful evaluation. After wearing the orthotics for several months, my foot pain actually worsened. When I contacted the office to schedule an adjustment, I was told I could make another appointment. Given my previous experiences, I called ahead to confirm whether there would be an additional charge. At that point, I was told Dr. Auger would refer me out to another provider. Between the high costs, lack of improvement, and being referred elsewhere for follow-up care, this experience was extremely disappointing. I ultimately spent nearly $600 and months in pain. I hope sharing this helps others make a more informed decision.

    Today I went to see Dr. Auger regarding issues I had with my toes post op, that was performed by…read moreanother doctor. She assessed my toes and then we discussed what would be the best next step to help prevent needing another surgery. She gave me recommendations and told me to reach out to her if I had questions. She was very engaged in my concerns and sincerely wanted to help me. thank you Dr. Auger. I will definitely be back to see you with any further issues.

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    Jason B. Dickerson, DPM

    Jason B. Dickerson, DPM

    3.8(8 reviews)
    4.8 mi

    Have you ever called a doctor's office to make an appointment because you dropped something on your…read morefoot, and you want to see if your foot is broken, or cracked or even sprained...and to have the receptionist talk to you in a condescending rude way? If you call here, you will want to jump through the phone, and wring the receptionist's neck. That sounds so extreme, but that's how I felt after getting off the phone with her, and then again having to deal with her when I checked in for my appointment. I didn't appreciate her eye rolls, and under her breath sighs. I was also surprised by her behavior, because she is an older women you would think she would be more professional. The intake nurse was so nice, and helpful. So very kind when taking x-rays of my foot and vitals. Then Dr Dickerson came in and took a look at my x-rays for just a few seconds and said your foot is just fine. I said "Why does it hurt then, it feels like it's broken, especially when I walk." He said he didn't know, but if it continues to hurt come back, and then that was it. I saw him for maybe for 3 or 4 minutes at the most. Weeks later I get a bill from my insurance company saying I owe another $25 for my co-pay. Why did the rude receptionist not charge the correct co-pay in the first place, obviously she isn't very good at her job.

    Dr Dickerson is great. He takes his time and explains things well and best of all he gives…read morepainless shots.

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    Jason B. Dickerson, DPM
    Jason B. Dickerson, DPM
    Jason B. Dickerson, DPM

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    Foot Ankle Clinics of Utah - podiatrists - Updated May 2026

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