For some reason my previous review posted for Torrance instead of the Downey/Long Beach office…read morelocated off the 91 hwy. Long story short, the Torrance office completely rocks. They won't tax you heavily and they are very honest. I've been with them for YEARS. I have moved very far and they still provide services to me. They are like reliable family at this point.

Oh my god what a wonderful agency I've been coming here for 15 years. It says the best customer…read moreservice and the easiest ways before I'm transactions not only allowed you get great bundle discounts, including auto home and other rentals but they really go the extra mile to make sure you have the lowest rates with the easiest transactional activity they also speak

My family has been with State Farm for years. We have seen cheaper policies, but James and Ron made…read moreus stay. We mostly communicate with Ron, and he makes the process so easy; he is always there for us the moment we need him, and he takes care of our requests very quickly. Because we have known each other for so long, we have made a personal connection, and it makes filing insurance claims so much easier. James is also very nice. We often received handwritten holiday/birthday cards from him, which makes use feel valued and want to stay.

Gotta give it to him. He knows his stuff like the back of his hand and is very no nonsense. I trust…read morehim with my life.

I can't say enough good things about Wade Panutai TRUE AWESOMENESS!!! Im in Northern CA and a…read moreco-worker told me she had the best insurance agent so I checked him out and 10 years later he's still our agent for my husbands' car and like a dummy I ventured off on my own and found myself missing the personalized customer service and attention that Wade always provided. As a lead in the customer service arena I should've known better and appreciated the level of service I was getting.....lesson learned and I'm happy to say I'm back with Wade and his level service speaks for itself Thank you Wade

I would highly recommend this Insurance Agency. I got awesome customer services from Wade…read morePanutai!! I needed car insurance for my and my daughter's car. Wade would do his research on the cheapest rate with any coverages that you are looking into for your car. Calls you back and gives you the quote. Also, Wade helped me with a home/condo rental insurance. It's great to know that you can be insured for your house or condo (own or rental) and not have to worry about a loss on your property. The quotes are so reasonable that you can't refuse these prices. You will actually save alot if you have multiple insurance coverages. If you want to compare your qotes with your car or home insurance make sure you ask for Wade Panutai!!!!

Very informative. Mary was great to work with…read more.... Highly Recommend Referred me to Joe whom she works with for my Current insurance needs and next Year when I turn 65 she will handle. My Medicare. Mark G

She was rude communicating and I had to ask her several times to cancel my policy. She never did…read moreand I had to go call Mercury's complaint line to get it done. To reply to her reply: You've proved my point. Why were so many emails and days lost needed to get this done? Can you show the missed calls and the unresponsed to web inquiries? The service you advertise on your site and in these reviews is not what I received.

My husband and I switched to FIA a year ago and we couldn't be happier! Our representative,…read moreBrandon is very attentive, honest and always looking for our best interest. I was in a minor fender bender where the other car was already damaged (as in taped together by packaging tape). I did not hear anything from the insurance company thinking everything was settled and the damage was too small for it to affect my rates/points. I found out months later that the damage paid was close to $800 (IMPOSSIBLE! I was going 3 mi/hr) and the amount was enough to put a point on my record. I immediately contacted Brandon who took over the case from there. He spoke to the insurance company on my behalf, and was able to make sure that I would not get a point for that incident. Later my husband accidentally increased his annual mileage estimate and when we asked about our increased renewal rate, Brandon once again talked to the insurance company to find the issue and solve it. Our renewal for this year is lower than last year! Some folks say going through an insurance broker is not a good idea. My husband and I have hopped around auto-insurance companies for a few years and going through FIA Insurance has been the best decision for us. Great services, customer is always priority.

Would've rated zero stars if possible. After submitting photos of house for insurance…read more purposes from Mercury , FIA never got back to me if Mercury would issue a policy & if not any other optional companies that would. First communication was on 8/19/2024 & last was on 12/4/2024

Esmeralda, was great she give us all the information needed. Really fast service recommend State…read moreFarm

Absolutely the worst insurance office I've ever dealt with. They aren't able to complete the…read moresimplest tasks such as starting a policy on the correct date. Go anywhere but here!

Actually I have very bad experience with Tsuneishi insurance so I changed AHTKY insurance because…read moremy friends recommended. They are very nice and very good knowledge about insurance. They are Always helping very quick . They are my agent of my company and my personal car insurance. I trust 100% AHTKY insurance is recommended!!!!

I'm finally getting around to writing this this review for AHTKY Insurance and our Agent Eric…read moreKoyanagi. Initially I began with a Life Policy in June of 2017 which Eric was able to save me $1400 annually over another company for the same exact coverage with one of the big names. So when it came time to renew our auto & homeowners we compared prices and he was able to save us another $900 per year from our previous Insurance Company with more over all coverage for our home which is so important. Eric is so honest and up front and definitely will look after your best interest without trying to push un-neccessary coverage. More important when you call him he's there to answer any and all questions. You just don't get this hands on service from the bigger insurance company's where you are most likely treated like another number. Thanks again Eric for the personal touch and your honesty Joe & Lisa

What can I say, she is the best agent around…read more I have been using AAA and was over paying for a service that could be canceled at any moment. I am an uber driver and was worried I was in the grey zone while driving (AAA could decline repairs based on ride sharing). I heard about Vanessa and Farmers coverage from another uber driver. I called her and I am saving $200 a month, and I'm now fully covered while driving for uber (commercial coverage). Vanessa got me the same coverage limits for 60% of the cost! Would highly recommend giving her a call.

Vanessa is an amazing agent, she takes the time to explain to me how payments are charged, when…read morethey are charged, and why they are charged in the order billed. I ask a million questions and she answers a million and one of them! She's actually kind of cute too when I saw her profile on faceobok, but that's besides the point. The best part was that she beat the prices and coverage of the insurance policies I had before, and she put up with my annoying habits of comparing every penny to coverage level. Anyways yeah, I'm happy.

Getting a mortgage and auto quotes can be overwhelming. Orlenda took the time to explain the…read moreprocess and offered me exactly what I needed. The customer service was on point and the experience was painless. I recommend Orlenda Siguenza-Rosa to everyone I know. Thank you Orly!!!

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind, I'm here to help you understand the insurance coverage you may want. Serving the Carson, CA area since 2015, I can help you understand your coverage options so you can protect what matters most to you. Stop by in person, reach out online or call to get a free quote today. CA Lic. #0K21372

This is a review for Shawn Pirnia a rep of Mercury. Shawn worked all weekend during a holiday to…read moremake sure we received insurance so we could close escrow, The escrow date got moved up 3 weeks and he went into action. If you need someone to help get things done quickly and is pleasant, call Shawn )310) 533-6000.

Brianna Balaja is the best! I'm genuinely happy to be writing this note to say how great my recent…read moreexperience was with Mercury - especially with Brianna as my claims agent. My car was stolen, and it easily could have turned into a nightmare. Instead, Brianna took exceptional care of me. She truly went above and beyond, and if this is the Mercury way, that says a lot about the company. After the first body shop completely dropped the ball, costing me ten days of rental coverage while they held my car and did nothing. Brianna stepped in and immediately reassured me that this would not be my experience going forward. She connected me with a Mercury-authorized body shop in Pasadena that was, honestly, an excellent, wonderful 'unicorn' of a shop. In other words, they did a perfect job. She handled all the details with Mercury and helped me in ways I didn't even expect. Throughout the entire process, Brianna was consistently kind, calm, and steady - never flustered, always clear, always supportive. Last year, when a friend's car was stolen in Canoga Park, Mercury handled that situation beautifully as well. I'm really grateful to be a Mercury customer, and especially grateful that Brianna was handling my case.